Residence Inn by Marriott Houston Medical Center/NRG Park

We had fantastic all-around experience staying here. We flew into HOU (only a 15 minute ride) and arrived several hours before check-in. Ana at the front desk had exceptional customer service, and was able to check us into a room immediately, of which we were so grateful. The facility was clean and well-maintained. The room was gorgeous- spacious, wonderful kitchen area, 2 comfortable queen beds, and a great shower….not to mention the amazing view of the city. The lobby was inviting, with the breakfast/dining area attached. The included breakfast was awesome, as there was a wide array of options and there was something for everyone. My kids especially enjoyed the Texas shaped Belgian waffles. The staff member working in the breakfast area was very kind and did a fantastic job of keeping everything well-stocked and tidy. They also had additional amenities including a pool and fitness center which were added perks. All of the front desk employees were hospitable and the cleaning staff did impeccable work. At other hotels, I’m usually grossed out by finding some weird crumb or dust bunny left over in the corner of our room- and I can happily say that each nook and cranny was accounted for by their thorough cleaning. The location was perfect as there are several stores and restaurants within walking distance, and a grocery store across the street -with two other grocery store options close by as well. We were easily able to walk to our venue at NRG park. They also have a shuttle service that will bring you anywhere within a 2 mile radius of the hotel… We didn’t use this but it’s nice that they have that as an option. If you drive there, parking is only $7 per night. So overall, I truly couldn’t be more impressed with our hotel experience and would highly recommend this Residence Inn.

no complaints

This property was clean and well kept. The staff was friendly and accommodating (seeking answers for questions and engaging in conversations with my children). Breakfast was delicious and had lots of savory options, not just a fruit and pastry.

I booked this hotel for our trip to the Houston Zoo Lights and wanted a property with an indoor pool. Although there was an indoor pool, it was quite cold and not heated. Not a big deal, we just didn’t swim long.

This hotel checks every box. The hotel and room itself was awesome. Clean, very comfortable, and very roomy! The staff from the young woman at check in, who was more than kind and engaging, to the staff that handles the complimentary breakfast who was so polite and accommodating. Great locations too.

I would not have changed anything.

The staff was friendly. The location was great to an event I was attending. The rooms were spacious, and the beds were comfortable. It was also very peaceful at night, so I was able to get a good night’s rest.

N/A

room was comfortable, large, fully operating kitchen and loved the shower products included. breakfast was outstanding

shuttle service was useless as it only goes 2 miles and everything located beyond that perimeter

This’s the best Residence Inn by Marriott I ever lodged in. My family and I had a great time during our stay. The rooms are so big and clean. Great value for my money

Nothing exactly

Plenty of helpful and friendly staff. Nice big rooms. Enjoyed the breakfast, the pool, weight room, ordered dinner for 10 people that turned out amazing when we couldn’t get reservations outside the hotel.

location and room

When we arrived we were told we did not have a reservation, even though we showed our reservation through "booking" with confirmation number with all details. I guess front desk clerk thought I would just leave, didn't offer any help ... I had to literally say "can I get a room?" She was not nice at all!!

Friendly staff, comfortable, quiet, welcoming atmosphere.

The breakfast didn’t offer much hot vegetarian options, otherwise we love this location and would chose it every time over ANY more expensive hotels due to comfort and cleanliness!!

I loved how the breakfast bar was setup! It was very convenient and it allowed every individual to grab what they wanted without being in each other's way! Safety first is what reflected in this area and I loved every bit of it!

Honestly, everything was on POINT!