W Bellevue

Immediate Proximity to the Bellevue Mall. Bed was VERY comfortable. There are several restaurants near the hotel, of which are very good. As usual, in room dining was expensive, but again it usually is. This hotel wants you to notify them if your room neighbors are noisy, as they make you sign a document, reminding you that your noise affects others and is not permitted. This is a good thing and everyone was quiet and peaceful. A Ferrari was parked nearest the Hotel entrance. I'm pretty sure I drooled all over my shirt... ;-)

In my opinion, paying for Wi-Fi in a hotel that you are already paying pretty high rates for, is utterly insulting! Wi-Fi MUST be included with the room! I complained to management, and they acquiesced, giving us an non-payment option. The pillows were pretty stiff. Wife likes stiff pillows, I prefer less rigid ones, as I'm a side sleeper. I had contacted the hotel prior to us arriving and got agreement for a bottle of champagne to be waiting for us. No champagne was ever delivered.

Like the location. It is safe place.like how new it is. Good choice.

Too loud at night of the bar

The hotel, the gym and the general accommodations were fine. The location was fine. I was not able to partake in the restaurants, etc.

We had some trouble with the booking and mistakes made on both ends, and it took a lot of calls and emails. So, that marred my stay. I believe it was resolved but I will not know until my credit card is refunded.

convenient location! amazing staff! my original room had a small issue. I requested housekeeping to come handle the problem. The desk was more upset than I was, and moved me to a nicer room for the inconvenience without hesitation! great service

5 star hotel, 1 ply toilet paper? literally the only thing that wasn’t amazing about this hotel

The staff was amazing! So helpful. Went out of their way! Really kind. Gym space was very modern and clean. Complimentary headphones was great as I forgot mine.

The pillows were too soft, would be nice to offer a pillow menu or variety of firmness' Only two towels in bathroom .

I liked the location of the hotel. It’s located right in the middle of downtown and is conjoined with various restaurants, shops, and bars.

I didn’t like that the hotel charged for Wi-Fi use.

Property was perfect for what we needed and we enjoyed the overall atmosphere of the hotel and room!

It’s hard to hear in the lobby when you are checking in! We also found that if anyone is in the hallway making noise, it carries really easily! We had a couple out in the hall or elevator area of our floor, and they were fighting at 6am for 30 minutes or so! We had to call front desk and they were super apologetic and came upstairs to handle it!

Everything. The staff were amazingly accommodating and exceptionally nice and inviting. The rooms were comfortable and cozy and the location of the hotel in proximity to shopping and dining was amazing. Highly recommend

Great service. We let them know when we checked in that we would be leaving at 2am. The valet already had our car pulled up that morning because they knew we would be needing it.

Room service is on par. Amazing customer service

The bed frames. Everytime I visit end up skinning and bruising my shins