Nice hotel, food is good. 6-8 minute walk down hill to the town centre. Massages are great. The area inside the building is nice to relax.

The staff are friendly but it never felt anyone was constantly present in the bar area. They seem to be split between the kitchen and bar and many times I just left because I was tired of waiting to get a drink or snack. The pool is small and unless you want to just relax in some water water, I kinda don’t see the point, if the had a sauna and a steam room it could really compliment it especially after long hiking days when you just want to relax

Hotel is absolutely stunning, the staff are all professional, friendly, accommodating & helpful. It isnt the closest hotel to the city centre, however its less then a 10min walk away and not far at all. Breakfast was great, on check in we received a free room upgrade and our room was gorj and super cosy. The pool was amazingg and so warm which is exactly what you want in Patagonia. I would recommend this hotel and stay again.

The heat through the hotel & rooms is kept hot & toasty. Given the climate I can see why this is necessary. However, I felt a little suffocated from the heating throughout the place, it was up way to high. That is my only complaint.

The hotel is beautiful, the room is great and the bed is king size and very confortable. The heated pool is quite amazing after a long day of hiking or tours.

The breakfast is argentinian style, thus it does not offer any vegetables which I missed. The only thing I would change is their TV- is quite old, no netflix access or even a cable to connect your computer. Keep in mind that the hotel is a 15 min walk to the center and on a hill- for us it was a plus as it allowed us to walk a bit every day. I am not sure is suitable for elderly people as it is in a steep hill.

Very cool hotel, recommend to visit!!! Unreal beautiful lobby, pleasing to the eye. The standard room with mountain view inspires with its authenticity. The hotel is designer! Everything is thought out to the smallest detail. Even the handles on the doors! The staff are very friendly and helpful. I left my bag in the lobby, they realized it was me and gave it back to me) Breakfast is the usual, as in many Argentinian hotels. Also, we ordered dinner at the hotel restaurant, the chef is awesome! Very tasty restaurant! If you eat the restaurant, definitely try the ravioli! I highly recommend this hotel

It is all okey

Great staff, wonderful views, nice decoration (reception area). Nice size of room, modern. Near to the center but far enough to have it quiet and

The breakfast was a bit "limited" for a hotel of this category. Our room was in a corner between 2 sides of hotel which did not allow much air in and we had hot days and no AC. The position made the room a bit dark too and the only view was to the parking or direct to another room across to the bed. Furthermore we were under the hot roof. It was almost impossible to sleep due to the heat. We did get afterwards a fan but that just helped very little.

The Hotel itself is beautifully decorated and fancy but this is just a facade.

The breakfast was the worst we had in Argentina and we stayed in cheaper places than this. The spa is nice and a plus especially after long day of hike. The staff couldn't find our reservation for ages and in general they were very unattentive . The room was comfortable but offered the least bathroom toiletries in comparison to way cheaper hotels we stayed. It didn't have many plugs and no kettle . In general the Hotel relies on the façade of the decoration but the actual things that can make the stay comfortable weren't there.

Very modern and fancy hotel. Loved the restaurant area, very pleasant lobby. Nice bench in front the entrance to look at the city

The hotel is a little bit in a distance from the city. If you plan to walk around (not just wait to be picked up by tours), be prepared to walk +10 mins to the hotel from the city. The room has a view on the Argentino lake, but not the one you would expect as a "view". It was a triangle window under the roof, so it was quite dark inside the room. No yogurts for breakfast :(

The hotel is lovely and the barman is amazing, the rooms spacious and comfortable

The location is a tiny bit to far from town, which meant we had to drive there every time as we traveled with elderly people. Some of the staff could've been a little bit more polite and the breakfast was pretty basic and boring for a hotel of that standard

The building isn’t the most impressive from the outside, but the inside is stunning. The staff at this location were so good to us. They helped us book tours, massages, and helped with every single thing we needed. The breakfast was delicious and the rooms were comfortable and clean. Top notch accommodations!

It’s just a little bit away from the Main Street with all the restaurants and shops. Probably a 15 minute walk.

Everything! Excellent facilities and staff. The waiter at the breakfast quickly went to get me almond milk from the shops as they had just run out when I arrived - so nice! Very professional manager. We even extended our stay for one night which was no hassle at all and they matched our rate on booking. We enjoyed the pool and sauna.

Everything was great.