Ballina Palms Boutique Motel used to be a more boutique than it is at the moment. Don't get me wrong, it still has a lovely Balinese feel to it but it needs some "love". Some of the plantation shutters are broken and the shower needs re-grouting. There are still lovely touches such as the towels and the toiletries but there was no milk in the fridge and you are expected to wash your own dishes and glass wear or you will be charged a fee. In this day and age any plates, glasses etc that are used should be put into a dishwasher for hygiene purposes.

As above.

The room was beautiful, very nicely decorated and very, very clean, we loved the Balinese touches throughout the motel, the bamboo floors are exceptional. The Balinese area and pool are lovely areas to relax. The bed was super comfortable and we had a delightful night's sleep. Wonderful hot shower and the water pressure was fantastic. Very well equipped room with a fridge and coffee, tea and hot chocolate all provided. My wife really appreciated the full length mirror doors to the wardrobe, very nice touch. Also complimentary toiletries were very welcome. The manager and staff are super friendly and lovely people, they couldn't do enough for us to make us feel welcome and comfortable. The manager helped us locate a wonderful restaurant. In the morning when we were leaving one of the cleaners was so helpful in giving me a bucket and cloth to clean my windows on my car as we had some salt air stains on the windows from the sea breezes we were getting, so helpful. We can't sing the motel's praises enough and we will always stay there if we stop in Ballina again, which is a beautiful, very clean town.

Nothing, this is an exceptional motel and I'd have to say the best motel I've ever stayed in Australia. 10/10 A+

Our stay at Ballina Palms Motel was an absolute delight from start to finish. Nestled in the heart of Ballina, this hidden gem offers a boutique experience like no other. From the moment we stepped into the lobby, we were captivated by the chic and stylish decor. Every corner of the motel exudes charm and elegance, with thoughtful touches that make you feel right at home. The room itself was a haven of comfort, boasting a tasteful blend of modern amenities and boutique decoration. From the plush bedding to the sleek furnishings, every detail was carefully curated to create a serene and inviting atmosphere. What truly sets Ballina Palms Motel apart is its attention to detail in design. Each room feels like a unique retreat, with its own distinct personality and flair. Whether you're lounging in the cozy seating area or unwinding in the luxurious bath, you can't help but appreciate the thoughtfulness that went into every aspect of the decor. The location of the motel is also unbeatable, with shops, restaurants, and attractions just a stone's throw away. Yet despite its central location, the tranquil ambiance of the motel provides a peaceful escape from the hustle and bustle of the town. Overall, our experience at Ballina Palms Motel exceeded all expectations. If you're looking for a charming oasis with boutique decoration and unparalleled hospitality, look no further than this hidden gem in Ballina.

I arrived a little late as I was in transit, reception was lovely and greeted me after hours which was very kind. (and had already messaged me details for check in) My room was a great size, the bed was lovely and comfortable, all amenities were just what i needed and very clean. I also really like that my car was just outside my room, the motel was quiet and as a solo traveller I felt very safe. Whilst my stay was only a short one I would definitely stay again and recommend to perspective travellers. Thank-you for having me.

The only negative was the door lock was very hard to use, reception did give me another key but I still found it hard to open which did deter me from going for a walk as I was worried I may not be able to get in.

This was my third time staying at Ballina Palms and I hope it won’t be the last. The rooms are sensational with little features added to them. Andre and the team are great with attention to detail. Whenever I needed something either Andre or Sebastian were so quick to help. Wifi worked well. It’s close walk to the river and the ideal location. I was here for both work and holiday and it worked a treat for me. There’s a pool and seating area if people want to lounge around the motel. There’s a washer and dryer for a very small fee.

I liked everything.

We arrived late but had excellent check in instructions and let ourselves into a lovely room with space for the family to relax and a lovely vibe with the pool in the middle of the courtyard of rooms. We made use of the seating area in the evening to relax with a few drinks. While we only stayed for one night, we would have liked to have stayed longer and would certainly stay again. On check out we had some excellent recommendations made to us for our further road trip. Thanks for taking the time to help make our trip even better than planned.

The room was cute and older in style but recently(ish) renovated. It had a very comfy bed and a clean and functional bathroom. I particularly liked the plantation shutters, which helped block out the storm we had the night I stayed. Although I arrived too late to meet the staff, the SMS I received was friendly. There is just something homey about the older-style motels. They're not as "soulless" as some of the more modern ones. It's definitely on the last for the next time!

nothing,

The rooms was clean and had some nice colonial style furniture. A small kitchenette allowing for breakfast and snacks. Easy check in and check out

Some of the furniture would use some maintenance such as the lamps and the window shutters. The pool area has only two sun loungers, and the bbq area has no tables. The pool could have been cleaner.

Ballina Palms Motel have certainly gone that extra mile to supply little quality extras that you wouldn’t usually expect in a motel. Bath Robes, Tea/Coffee & biscuits with fresh milk, lovely bathroom amenities including make up remover & make up mirrors. We were impressed with the attention to detail to make our stay comfortable and the vending machine was a bonus.

Sadly we didn’t end up with the room we had booked but the management were sympathetic to our plight however they were fully booked so weren’t able to fix it but they have offered us a slight discount on our room. There is a busy road beside the motel that effects some rooms.

The room was spacious as was the bathroom. Everything was well-appointed. Bed was really comfortable and kitchen facilities excellent. Staff were very courteous.

Was a bit noisy - not from being on a busy road but from noise of adjoining rooms. Very poor sound-proofing and quite a bit of coming-and-going noise from rooms next door and loud conversation.