Very pleasant surroundings, apartment had plenty of natural ventilation, plus ceiling fans in lounge & bedroom, as well as air-conditioner in both lounge & bedroom. Newly renovated bathroom & kitchen - very modern looking. Washer dryer, plus clothesline on balcony. Loved the outside balcony - perfect for breakfast am & drinks pm. Pool was great with beautiful surroundings. Only a few minutes stroll to beach, supermarket, & restaurants etc.

No onsite manager. Bit of a hiccup on arrival - as I had been staying FNQ - Thursday Island - I did not get my key code as no internet access. On arrival to Cairns- I expected to see a txt message but did not receive one. Rang manager from site & all sorted over phone) in a few minutes - but not a nice way to arrive.

We loved this property! So glad we stayed in Palm Cove and especially at The Palms. Do not hesitate to stay here. It is so lovely, clean, unique and owners are delightful.

nothing

Staying at this hotel was an absolute delight, starting with the unique perk of having direct access to the pool from our room, which was a refreshing convenience we thoroughly enjoyed. The bathroom was equipped with a dual showerhead, adding a luxurious touch to our daily routine. The hotel is surrounded by lush tropical gardens and beautiful boardwalks that offered a serene escape into nature. Additionally, its proximity to the local pub, just 50 meters away, and a mere 3-minute walk to an abundance of local eateries, made our dining experiences varied and accessible. The beach, just a few minutes' walk away, was the cherry on top, providing easy access to sun, sand, and sea. This hotel truly provided us with an unforgettable stay, combining luxury, convenience, and natural beauty.

The proximity to the local pub and a plethora of eateries meant our biggest challenge was deciding whether to walk 50 meters or 3 minutes for a meal — truly a high-stakes decision after a day lounging at the beach, just a few minutes' walk away. And speaking of nature, the lush tropical gardens were a hide and seek paradise for the local wildlife, turning our serene walks into a guessing game of "What rustled in the bushes?" Overall, these quirky aspects only added to the charm of our unforgettable stay. In all seriousness the only problem was the mosquitoes, but welcome to the wet tropics, they are part and parcel of the beauty of this end of the world, even then the Palms have spray readily available at no cost to deal with the hungry little suckers.

Loved how private the property is and the gorgeous tropical plants everywhere. Everything has been decorated beautifully! Cleanliness was an 11/10 absolutely spotless. Also having access to a pool was key during the summer heat. Perfect location for a stroll down to Palm cove shops or our favourite, Nunu, for an afternoon cocktail. Despite there being a cyclone recently, we were able to fly into cairns no issue and drive to Palm cove. We even did lots of exploring of the surrounds.

We had a wonderful trip at the palms as a family of four with two teenage daughters. It’s a very nice and quiet boutique resort, but still walking distance to everything. We were very comfortable in the room, and the pool facilities and sun beds and cabanas were fantastic. We look forward to coming to stay again. The apartment was absolutely spotless. And great value for money.

Nothing, we loved everything

It's a beautiful spot for the pool, surrounded by lush green and comfortable seating. Lovely garden, 2 min walk to the beach, supermarket and coffee. Get a massage at sani body across from the supermarket, Sarah is amazing. Lovely decoration on the walls. Brand new fridge with ice, lovely bathroom. Friendly hosts who leave their mobile for any issues. I've given 4/5 for location literally because it's not on the front but honestly the location is excellent and for the money this is a great stay. Beds comfortable to sleep in. We will defo return.

The blanket for the bed was old and worn and we only got 1 not very big towel but next time I'd just take my own.

We loved our stay at The Palms at Palm and would 100% stay there again. The small boutique feel allows for maximum poolside enjoyment amongst the lush gardens. The pool is well designed and so close to every apartment so no big hike from your apartment or kids to poolside relaxation. Theres a variety of sun lounges, couches and your own balcony seating mostly with a Balinese style. The staff are super friendly, the location is easy and conveniently placed within easy walking distance to everything. The apartment is clean and had everything we needed

Nothing

Comprises a series a self-contained, fully equiped apartments of various sizes positioned overlooking a courtyard tropical garden with swimming pool. The walk to the main street on the seafront is two minutes. You pass a very handy bottleshop, pub and ATM en route to the beach. The local buses that connect you to the Skyrail and Cairns itself stop almost immediately outside the front entrance. Our apartment was very quiet and extremely clean. I very highly recommend the Palms at Palm Cove to you if you plan to stay in this resort.

Nothing apart from having to leave!

The pool was great to use any time of day. Great way to start the day. Very peaceful and comfortable. Communication was spot on and helpful. Air-conditioning in the apartment was perfect. Having a parking spot was a bonus. The apartment had what you needed for a short stay or longer. Comfy beds.

Would be helpful to have a clothes airer or clothes line rather than using chairs or other furniture. Pillows could use an update. The apartment we were in could use a few more privacy curtains and some comfy chairs for sitting outside near the pool.

A beautiful place. So quiet, yet extremely well located for a very short walk to the beach and town centre. The beds were heavenly and the apartment was so comfortable, everything we needed was available (and more!). The kids and I absolutely loved our stay here. I highly recommend it! :-)

Nothing really. The extractor fan wasn't working very well but that was just a mild irritation.