It was well beyond my expectations when I arrived. The room is spacious and has everything you could want including a small but efficient kitchen. The bonus was the Spa!! I love a bath and miss it when I travel. What a delight. I have been dealing with either Rong or Jian? (Sorry) SHE has been excellent. Will do anything for you. Always smiling and happy. Another bonus is the laundry. I booked for 1 week. Extended for another and will stay on here for the last 4 nights of my run. I was slightly concerned about noise but didn't hear a thing except the wind,

Nothing.

Location - so close to walk to the centre of town, but also nice to be in a lovely neighbourhood for local walking and admiring the houses etc. it was easy to find, friendly staff who remembered my name when they saw me in the complex, everything was just very easy. There was a terrific cafe just across the road for great coffee, breakfast and cake

Parking was good, but later at night, pretty full and sometimes a bit tricky for me to park our car in tight spots. We were near the outside steps for all to come to the first floor- this was often noisy, not the owners fault, just I think people didn’t realise that their chatter and heavy feet on the steps carried into the rooms.

The room was a good size with very comfortable bed. The shower had good pressure and we enjoyed having a spa bath although only had time to use once during our 4 day stay. Nice to have a microwave in the kitchen and coffee/tea making facility. Complimentary biscuits, tea and coffee.

The only thing we didn’t like was eiher a noise coming from air conditioning units outside or refrigeration unit noise coming from pub next door. . Couldn’t tell which, but it was very annoying and kept us awake at night. Therefore if we stayed here again we would request another room without this noise if possible.

Excellent location, very quiet, and right next door to the North Star Pub and across road from The General on Lydiard Coffee Shop. What's not to like. I'd like to try the cabins at the back next time. They look so cute, and so Ballarat. The rooms are mostly upstairs, but the lady who checked us in, I'm guessing the owner took my bag up for me, nice. No key to get in, just a simple code on the door, easy. Both pub and coffee shop are well worth a visit too. Excellent service in both and very nice food too.

Small thing, but not enough milk for the morning coffee.

Great location had a great meal right next door at the North Star. The room has very spacious with a decent sized wall TV, couch, table and study desk and kitchenette. The manager phoned and texted details for checking in late without being asked. Very helpful and friendly.

The pillows I’m used to Dunlopillows.

The location is fantastic and an easy walk into town or any of the many restaurants/pubs. Very quiet room and very clean and larger than you would think. Easy check in and check out and everything in the room you would need.

Everything was great except maybe the leaking shower door as is the problem in many places we have stayed but this is no way something that would put you off returning in the future. It would also be an easy fix.

Location was great. Cleanliness and presentation was fabulous. Generous beds and appropriate heating/cooling options were available and effective. Shower was a generous size with an adjustable massage function in the showerhead. A great start to every day!

State of the iron could have been better. Was concerned about the potential to mark white shirts when ironing.

Comfortable bed, location.

Needs some TLC. Picture above was room we stayed in however the lounge had a throw rug cover which had stains. Dead plant on porch. Porch was slippery when wet. Shower leaked onto bathroom floor as well as shower floor was wet before showering and slippery. TV on wall but cables and powerboard hanging down below TV unit. Coffee table has seen better days.

How big and spacious the room was with the facilities inside of the room, big value for money.

There wasn't much not to like. The only couple of things would be that the shower door didn't close properly so there was lots of water on the bathroom floor, the pillows were very very thin and uncomfortable, and a complimentary bottled water each would be appreciated rather than having to pay - minor details and will stay again regardless!

It was very close to the location that I went for my function and I just had to walk around the corner. The room was very spacious and very clean and I didn't hear any noise during the evening. It had lots of facilities, microwave, toaster, toaster oven and jug. The bed was very comfortable and a nice couch and spa in my room too.