This place was stunning. We had the best views of the City downtown. The experience in general was beyond our expectations, from the reservation, the checkin every one was super nice, the restaurant suggestions, the check out, everything.

Everything was perfect. It was super clean, with all the amenities.

Spacious apartment with a roof terrace and a spectacular view. The llocation is great, people from the office were very nice and helpful.

Amazing penthouse in great location.

Only issue was barely any toilet paper left for guests

I loved it, the location the views the host everything was amazing im really happy I got to go

great location, design of place is unique, and the location is perfect

everything was great

Good location.

The apartment was kinda messy so on the hygenic side it was not all that top.

The location was in the middle of everything that we where looking for.

The rental was a very clever design , but the AC unit does not cool down the apartment. There was no fix from staff only to provide a secondary fan. The apartment was unbearable to stay during our stay because of this. Also the apartment was not prepared for our arrival , it took 4 hours just to get towels. It took a couple of hours just to figure out who to call to actually let us in the rental. No information was provided about accessing rental only out of sheer luck did we finally get in. This seems to be a trend as we seen other folks suffering the same issue after a couple of days. There is more to complain about , but frankly I would not recommend this location period.

The setup is good especially the kitchen Very clean space Easy access to everywhere I need to go The nice design of the space especially the lighting on the glass balustrade The cost is reasonable

Inadequate communication upon arrival Plumbing issue with water heater though solved next day with faulty hand shower No TV network couple with access to the tv No internet service General attendance not good/prompt

I stayed here from September 8th to September 11th. This serves as a stark warning to potential guests considering this property.Upon arrival on September 8th, our expectations were shattered. The air conditioning was non-functional during one of Brussels' hottest periods, violating safety standards and making the stay unbearable. Daytime temperatures exceeded 40 degrees Celsius, creating sauna-like conditions. Compounding the issues, the downstairs bathroom was not fit for use, denying us a basic bath. Promised relief in the form of fans never materialized, and the property managers showed no remorse for our suffering. The third "bedroom" was a cruel joke, with a bed under a skylight creating a greenhouse effect. This misleading advertising resulted in additional costs as a member of our party just left.Further frustration ensued when the property manager attempted direct payment, despite our prior payment through PayPal via Booking.com. This unethical practice questions the integrity of the property management. We requested proof of window damage they claimed occurred, yet three months later, no evidence has been provided. This delay appears to be an attempt to avoid applying a promised discount, emphasizing a lack of transparency and honesty.The admission that the air conditioning had been non-operational for days and the failure to promptly address the issue showcase a complete lack of professionalism. Promises to rectify the situation were empty gestures, leaving us to suffer in substandard conditions. Even the offered waiver of the first day's rental cost, contingent on fixing the air conditioning, proved to be an empty gesture. Our discomfort persisted, and attempts to negotiate a fair resolution were met with silence, highlighting the property's indifference to guest satisfaction. from false advertising to complete disregard for guest comfort this property fell well short of expectations

It was a very nice place with great views in a great location

Stayed in June with the solar gain from windows with no blinds was literally 100 degrees F on the second floor (where 2 of the 3 beds are located). We had the tiny underpowered AC going full but barely helped. Opened all windows and barely helped. I want to stress that this wasn't just uncomfortable heat this was heat stroke dangerous levels. I was scared for our kids. All woke up with bug bites that we are hoping are from mosquitos. And I can confirm the lack of TP mentioned in the other reviews - very strange - 6 squares left between the 2.5 baths for a 5 night stay. Also I paid in full before arrival. But when showed up with kids and bags we couldn't get it. The host ghosted me for well over an hour (sitting on the busy sidewalk outside as tons of people walked past us and our luggage) until booking.com finally reached him. At that point he demanded an additional $550 to get in. I wanted to leave but we had just taken long train and cab ride with bags and kids to get there - plus had no other place to stay. I reluctantly paid it - felt like extortion. A final note about Booking.com. After many failed attempts to reach the owner we switched to a hotel and told booking.com that we left. As of now Booking.com has refused to refund our money. Booking says it is at the owner's discretion if he wants to refund us. I've been a booking.com customer for over 10 years and probably 100 reservations - but clearly means nothing (thanks booking). BTW - we used booking to book a nearby hotel.