We had an amazing trip, facilities were great. Would have taken a grab instead of services at hotel, but that's always how it goes for convenience. The kind way in which we were greeted made us feel so comfortable. Rooms are excellent above and beyond and actually like the pictures. Great quet place away from pub street but close you can walk. Good restaurants all around and theirs was great too! Felt like my bed at home. Loved that.

Loved it all! Wish we were back there instead of the next spot were at.

The staff were so friendly and accommodating and the pool was a real bonus. our room was spacious and the beds were comfortable. The staff, especially Jeff and Bellix went above and beyond to anticipate or meet our every need. They really tipped the scale in making this an outstanding stay. if you stay here, not to be missed is The Muffin Man restaurant and bakery a few doors away. Coffee, sandwiches, cheesecake and everything delicious.

The property is a 10-15 minute walk to the main tourist district but this was not necessarily a negative for us. it was peaceful to be out of the fray and we did not find the wall cumbersome. the hotel also offered free Tuk Tuk arrive to the center.

An execellent small hotel with a very clean, though small, pool. The room was very big, modern, very clean with all the amenities. Comfy bed, a great view of the pool and a big bathroom. The hotel offers free tuk tuk service to town every afternoon/evening which is really convenient.

The breakfast is a bit poor and the coffee unfortunately undrinkable. The staff is very helpful and kind but mostly does not speak english and if you want to communicate sometimes even for basic stuff , it is very challenging. The management should really hire staff that speaks English at least for the reception and breakfast. They can't expect people to communicate with just the one -two people who speak some english and have clients look fer them in order for them to translate what we want.

The staff was awesome! Breakfast also, if they have a lot of rooms booked you get buffet, otherwise it's a la carte. Both options were very good! The room was real clean, everyday cleaned an really big like on the pictures. They don't want to sell you tours, like normally everywhere. No scam! Been to siem a lot of times, this was one of the best hotels I've been here. You can walk to the old market in about 12 minutes, so no problem (don't understand the other recommendations). By Remarque it's maybe 3-4 minutes. Only at the pool you don't have a lot of sun the whole day, but it was clean and comfy! So all together.... Book this hotel if you want a real careless stay!!

No, everything fine!

Nice looking clean residence with lovely atmosphere and amazing staff! High level of hygiene and service! Comfortable spacious beds. Locality also good, just a few minutes ride from centre (pub street for example). Pretty good list of trips they arrange as well. Quite huge breakfast menu, that covered our needs 🙂

Really there wasn't anything we didn't like, considering they have re-open after covid didn't have full capacity for dealing with huge variety food for dinners for example, there was no problem to eat elsewhere or to have food delivered and served in hotel, staff is lovely and helpfull with everything they see in your eyes 🤗

Staff was extremely responsive and very welcoming, they helped a lot with arranging all our adventures, providing excellent service; Mr. Ratta and his colleagues really went the extra mile for us. Rooms were spacious and cozy with a nice balcony, the pool was a nice chilling spot after all the temples’ visit. Highly recommended!

Minibar fridge was just a cooler more than a real fridge.

Room was spacious and very comfortable. It's 10min by tuk tuk (2 USD) from the city centre which is a good thing. Siem Reap is rather ugly so being little bit further away is a good idea. Restaurant staff was really nice - guy working there had excellent English and offered excellent customer service. He should be working at Reception imo

I never thought I'll be complaining about swimming pool water temperature but it was waaaay to cold. It just wasn't pleasant.

It was my first experience in Cambodia. There was free trasportation from airport to the hotel. When i was arrived to airport there was a positive lady who was waiting us to transfer to hotel. She was amazing person with positive vibes to makes you to feel too comfortable and to forget that you are tired. About the room was big and clean with a big balcony. The stuff was very helpful. They order us delivery fast food because this time the kitchen of the hotel was closed.

I dont have to say anything

The property was very well cared for. Rooms were spacious and clean. The staff are so wonderful. Definitely would recommend this property in a heartbeat. Many thanks to the staff for a wonderful stay.

That we had to leave.

Everything

Cars were parked in front of the hotel and sidewalk. I went there during Pchum Ben holiday, so there were many cars as the hotel was packed. Therefore, cars were parked behind each other. It was a bit inconvenient to have a car parked behind my car because I couldn't leave straightaway.