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+1-833-728-2041377 reviews
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$3001 Terrace Drive, Kananaskis Village, T0L 2H0, Alberta, Canada
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+1-833-728-2041377 reviews
1/36
Water park
Skiing
Kids' club
Restaurant
Indoor swimming pool
Kids' pool
Free wifi
Room service
Welcome to the Crosswaters Resort at Kananaskis, a 3-star gem nestled just 10.5mi from the heart of Kananaskis, Alberta, Canada. Located at 1 Terrace Drive, this resort offers a perfect blend of relaxation and adventure for all travelers. With 377 reviews and an array of top-notch amenities, this hotel promises a memorable stay.
The Crosswaters Resort boasts an impressive array of features, including a free water park and skiing opportunities for the outdoor enthusiast. Families will appreciate the pet-friendly policy and kids' club, as well as the indoor swimming pool and waterslide. From a relaxing spa to a tennis court and golf course, guests will find something for everyone at this resort. With air conditioning, a sauna, and free Wi-Fi, comfort and convenience are at the forefront of the guest experience.
Unwind in the cozy non-smoking rooms or enjoy a cocktail at the bar after a day of exploration. Indulge in delicious meals at the hotel restaurant, take advantage of room service, or head to the fitness center for a workout. Whether seeking adventure or relaxation, the Crosswaters Resort at Kananaskis offers a diverse range of amenities that cater to every traveler's needs.
After a day of hiking in the stunning Kananaskis region, guests at the Crosswaters Resort can relax and unwind in the luxurious indoor swimming pool. This pool, available year-round, offers a serene environment for adults to take a refreshing dip and enjoy a moment of tranquility. With no age restrictions, all guests can bask in the peaceful atmosphere and rejuvenate their senses in the inviting waters of the indoor pool.
For a delightful dining experience, look no further than the varied restaurant options at the Crosswaters Resort. From the exquisite dishes served in the Forte Restaurant to the cozy ambiance of the Cedar Room, guests can savor a plethora of culinary delights. The Blacktail Bar offers a chic setting to enjoy a drink and socialize with fellow travelers, while the Market Cafe provides a convenient spot to grab a quick bite before heading out for the day's adventures. With such diverse dining options on-site, every palate is sure to be pleased at this welcoming resort.
When it comes to payment convenience, the Crosswaters Resort at Kananaskis ensures a hassle-free experience for its guests. While cash is not accepted, various payment methods, including Mastercard, American Express, Visa, Discover, and Bankcard, are all welcome. Whether settling the bill for a delicious meal at one of the resort's eateries or securing a memorable stay, guests can easily manage payments using their preferred credit or debit card.
Closest airports
Calgary International Airport
51.4miWater park
Skiing
Kids' club
Restaurant
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Waterslide
Streaming service (like Netflix)
Air conditioning
Sauna
Tennis court
Bar
24-hour front desk
Non-smoking rooms
Elevator
Playground
Free toiletries
Kids' meals
Picnic area
Upper floors accessible by elevator
Show 6 photos
Junior Luxury Suite
Flat-screen TV
Refrigerator
Tea/Coffee maker
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Executive Suite
Flat-screen TV
Refrigerator
Tea/Coffee maker
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Loft Suite
Flat-screen TV
Refrigerator
Tea/Coffee maker
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Deluxe 2 Queen Beds
Flat-screen TV
Refrigerator
Tea/Coffee maker
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Deluxe 1 King Bed
Flat-screen TV
Refrigerator
Tea/Coffee maker
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7.9
377 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
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Mark
9.1
August 2023
It’s a little bit cheaper to stay at the Crosswaters instead of the Pomeroy with no major difference in our eyes. The room was still clean and comfortable we just had to walk a little bit further to the restaurants and the pool. This may be a problem in the winter but no problem at all in the summer. The kids LOVE the pool here and we spent the most time there. We ate exclusively at the restaurant Forte this time. It is so good for kids as it is quick and kids under 5 eat free. The buffets are delicious and if the kids are really anxious to eat it obviously serves immediately. The staff at Forte are always outstanding and happy to go above and beyond. Including finding a bandaid for our daughters scraped hand. Really wonderful. Also they gave us a hiking tip to Black Shale suspension bridge which the kids kid no problem and was amazing. Always a beautiful spot with wonderful mountain views and well kept grounds. One of our favourite places to stay. They really do get travelling with kids.
The air conditioner in our room was loud and woke me up often. The two loose covers with a duvet in between is really frustrating with little kids. I miss one cover and a duvet. We have been going here for a few years now and every time we go there seems to be something in the pool that is just a little bit more broken. For example the sauna was out of order this time, the ear on the bear was broken off, the volcano in the middle doesn’t work (hasn’t worked any time we have been there), the water sprayers on the side of the pool don’t work, the step on the kiddie slide is lifting. Little things. We still had a blast but it could use some maintenance.
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Hayley
10
July 2023
Stunning location! The hotel was really lovely to walk around. On our first night, from the viewing platform we saw our first and only grizzly (far far in the distance) down by the river. The hotel interior is absolutely beautiful. Room was a good size too. There is a great food selection depending on budget and preference. We also enjoyed the Nordic Spa experience
We could be really fussy and say we would have preferred our room to be lighter as it was quite dark
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Loewer
9.1
November 2022
After booking and then reading some negative reviews we were a bit worried, but when we arrived everything was perfect! We knew beforehand to check-in at the main lodge (thanks to reviews) and our room was on the third floor which was very quiet and had a nice view. Room was very clean and modern, probably the nicest and most spacious standard king room we've ever stayed in. Plenty of towels. Hubby thought bed was hard but it was fine for me. Room was on the warm side but that's how I like it. :) You can adjust the temp. We stayed one night and went to the Nordic Spa the next day. Ahhhhh... Ate dinner at Forte and had breakfast at the Market Cafe. Lunch at the spa. Will definitely go back!
No front desk staff, felt a bit eerie. Only the service elevator was working but it was clean. And no shower caps available in the room. :P
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Jessica
8.2
November 2022
Great room with a comfortable king bed, perfect for a romantic overnight. The room felt clean and maintenance was able to fix our minor concerns with the room while we were at dinner.
Definitely felt like the step-child hotel next to the main lodge. No one ever at the front desk that we witnessed, had to walk back to the "big" hotel for everything - all the restaurants, concierge services, check in/out etc., so it felt a bit isolated. I also didn't realize the hotel was pet friendly which would not have be an issue except for the barking dog down the hall that carried on for several hours in the evening, presumably while it's owners were at dinner. Our ground-level room had patio access which was nice although the door was difficult to figure out (as it actually just looked like a window) and it didn't feel particularly secure when it was latched.
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Guillermo
9.1
July 2023
The views are amazing, the complex is great for families and the addition of a Spa is great for longer stays.
You can only do check-in in the main building so it is a bit inconvenient given they have space to do it on every building. The room was great, but might need a touch-up since a few things needed fixing (shower door didn't close properly, window sill was in pieces no main aircon but a unit by the window that was noisy).
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Maria
10
January 2023
We booked 3 rooms and we wanted them all beside each other. When we checked in, 2 of the rooms were not ready yet. The nice lady at the reception desk gave us 2 complimentary drink vouchers to enjoy while waiting.
We had to pay $20/car for the underground parking, and it would have been nicer if it was free. Also, the Kananaskis park pass fee had to be paid online and it was not user-friendly. We had 3 vehicles, and we had to do it 3x online. It would have been more convenient if there was a toll booth instead, just like in Banff.
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Linda
9.1
June 2023
Convenient to the golf course. we really enjoy the Crosswaters location and the walk across to the main lodge.
next year we’ll ask to not be located near the elevator. many children were running the hallway and for some reason men were loud and yelling down the hallway to their buddies at 11:30 at night. very disappointing. Also, the rooms are very poorly lit. no more wall sconces and could hardly see at night.
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Kristina
8.2
July 2022
the king room we had was spacious. the pool area has a large outdoor hot tub and the indoor pool for kids is very fun.
the inside bar was doing last call a half hour before closing. we just wanted a dessert and drink and the bartender was all good with us coming in. then a manager came over and let us know that they were basically doing last call and blocked us from the entry in to the bar. it seemed he really wanted us to leave. not impressed with this as we had just come from the pool closing. I think that was a poor choice on the managers part to turn away paying hotel guests.
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Shelley
8.2
July 2022
Friendly welcome at front desk, beautiful grounds and scenery, great access to facilities, several options for meals and so many beautiful trails around and close to the property.
Ordered a cot for my room for one of my daughters and had to call the front desk three times to remind them to bring one up (it was getting very late and I needed to get my kids to bed, so a little frustrating.) The same scenario happened when I requested a microwave in my room- had to call several times to remind them. Once we were settled in, however, everything was great!
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Michael
8.2
May 2022
Tasty breakfast. The whole atmosphere was very easygoing. I would have liked to be there during summer season as some places were closed off but as a first experience it was great - the staff at Forte were excellent to deal with and the food quality was very good.
I really don't think there was any part of my stay that wasn't good. I had hoped the Nordic Spa was accessible to families and not just adults, but I do understand that it's a licensed facility. The pool area was very good, and I enjoyed using the gym and steam room, very clean and modern looking.
Attractions
Mount Assiniboine
22.3miBanff Gondola
23.9miBanff Upper Hot Springs
24.2miSulphur Mountain
24.6miBow Falls
24.8miTunnel Mountain Drive
24.9miCanadian Rocky Mountains
25.8miCave and Basin National Historic Site
26miLake Minnewanka
26miBanff Via Ferrata
26.2miMt. Norquay Ski Resort
26.4miBanff Sunshine Village Ski Resort
30.1miAttractions
Mount Assiniboine
22.3miBanff Gondola
23.9miBanff Upper Hot Springs
24.2miSulphur Mountain
24.6miBow Falls
24.8miTunnel Mountain Drive
24.9miCanadian Rocky Mountains
25.8miCave and Basin National Historic Site
26miLake Minnewanka
26miBanff Via Ferrata
26.2miMt. Norquay Ski Resort
26.4miBanff Sunshine Village Ski Resort
30.1miAirports
Calgary International Airport
51.4miLocation
Age restrictions
Availability
Water park
Skiing
Kids' club
Restaurant
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Waterslide
Streaming service (like Netflix)
Air conditioning
Sauna
Tennis court
Bar
24-hour front desk
Non-smoking rooms
Elevator
Playground
Free toiletries
Kids' meals
Picnic area
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Bike tours
Canoeing
Cycling
Fishing
Game room
Golf course
Hiking
Horseback riding
Skiing
Temporary art galleries
Tennis court
Tennis equipment
Walking tours
Water park
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Entertainment & Family Services
Babysitting/Child services
Kids' club
Playground
Food & Drink
Bar
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Invoice provided
General
Air conditioning
Carpeted
Convenience store on site
Elevator
Heating
Hypoallergenic
Hypoallergenic room available
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Desk
Media & Technology
Flat-screen TV
Radio
Satellite channels
Streaming service (like Netflix)
Telephone
Outdoors
Outdoor fireplace
Outdoor furniture
Picnic area
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Indoor swimming pool
Kids' pool
Locker rooms
Massage
Sauna
Spa
Spa facilities
Waterslide
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is not needed) and costs CAD 22 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
255+ years
Extra bed upon request
$18 per person per day
The price in CAD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
This property accepts cash only.
Is Crosswaters Resort at Kananaskis pet-friendly?
Yes, you can stay with your pet at Crosswaters Resort at Kananaskis, but keep in mind that charges may apply.
Can guests park for free at Crosswaters Resort at Kananaskis?
Yes, guests of Crosswaters Resort at Kananaskis can enjoy the convenience of on-site private parking for a fee of C$22 per day. Advanced parking reservation is not necessary.
Which room categories can I book at Crosswaters Resort at Kananaskis?
The rooms at Crosswaters Resort at Kananaskis include Standard Rooms, Suites, and Mountain View Rooms. Occupancy varies from 2 to 4 guests depending on the room type. Smoking is not allowed in any of the rooms. Bed sizes range from queen to king, and room sizes differ based on the room category.
Which amenities can guests enjoy at Crosswaters Resort at Kananaskis?
Guests at Crosswaters Resort at Kananaskis can enjoy a variety of leisure amenities during their stay. They can dine at one of the four on-site restaurants - Forte Restaurant, CEDAR Room, Blacktail Bar, or Market Cafe. For relaxation, there is an indoor swimming pool available for adults. Those looking to keep active can make use of the fitness center, tennis court, or golf course. Families traveling with children can take advantage of the kids' pool and kids' club. Moreover, guests looking for some pampering can visit the spa or sauna. With such a wide range of amenities available, guests at the hotel have plenty of ways to entertain themselves throughout their stay.
Does Crosswaters Resort at Kananaskis feature a pool area?
The Crosswaters Resort at Kananaskis has one pool available. The pool is indoor and open all year round. There is an age restriction, limiting access to adults only.
Are there restaurants located within Crosswaters Resort at Kananaskis?
Yes, the hotel has restaurants on site. The restaurants available at Crosswaters Resort at Kananaskis include Forte Restaurant, CEDAR Room, Blacktail Bar, and Market Cafe.
Does Crosswaters Resort at Kananaskis accept credit cards?
No, Crosswaters Resort at Kananaskis does not accept cash as a form of payment. However, they do accept credit cards like Mastercard, American Express, Visa, Discover, and Bankcard.
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