Great service, friendly staff and huge room (we stayed in the garden room). Janet the text concierge service was v helpful and responsive. Breakfasts were prepared and served with so much care and attention, something different every day.

Not sure whether we should have expected this or not but rooms weren’t serviced/ turned down during our stay (3 nights). Breakfasts were amaaazing but served punctually at a set time of 8.30 each day, rather than an available time window. Slightly further outside the main town area than we expected but it was a nice walk in (20 mins to the busy area).

Breakfast was very good, and nicely presented. The menu changed over the two days, and the variety was appreciated. The outdoor area where we ate breakfast was lovely. The property itself was very quiet and felt private. There are plenty of areas to relax if you so desire.

I felt that the linens on the bed needed an upgrade. They were not luxurious in the least. I was disappointed in the fact that there was not an appropriate place to store our bicycles; after having a response through the booking.com site that there was a place to lock up and store them; the manager didn’t seem to have this information on our reservation, but attempted to “find” a place. That surprised me, as I thought they would be prepared for us, so it didn’t seem that the communication was transferred. We opted to store them off-site, which was inconvenient for all involved.

Breakfast was very good, a choice of serving times and, menu would have been better than one stated time and, a set menu. However, It was enjoyable, and, attractively served in a lovely outdoor garden environment, as the temperature was pleasantly warm. Fresh flowers at each table. Every comfort in our room, and the shower room was truly amazing! If in Kelowna again, I certainly would return!

I would have preferred a room in the upstairs part of the house, more privacy and, more natural light. Other guests passed our small windows on the ground floor. Not that it was so busy, but the shades had to be kept closed when in bed or, getting dressed. The main room was therefore a bit on the dark side for my taste.There was direct access from the garden passageway to our private entrance on the side of the house.

Our expectations were far exceeded at the Chatham House B&B. The room was very spacious, clean, and comfortable, and the breakfast was so amazing. We were greeted by warm, welcoming staff, who made sure our needs were met. We will 100% be recommending this B&B to our friends & family, and plan to choose Chatham House for our future travels to Kelowna.

My only piece of feedback would be to allow the hot tub in the backyard to change temperatures (I wouldn't describe the water as hot) - we found it to be lukewarm water, and ended up showering in our rooms because we were chilly from being in it.

- Amazing location, close to all the restaurants and waterfront. - Very clean and comfortable stay- both common areas and our room. I really appreciated this. - Exceptional customer service. The breakfasts each morning were so good... always looked forward to eating out on the patio. - Hot tub on site! - Free parking available

Hot tub could be hotter. Otherwise no complaints.... we really enjoyed out stay :)

We were so impressed with the size and quality of our room for this price point. The staff were quick to accommodate any additional requests such as providing a steamer and scissors. They also served exceptional breakfasts and, although there was some miscommunication regarding my having Celiac disease initially, they were quickly able to find an alternate option to accommodate my dietary needs. I felt that the kitchen staff were knowledgeable of how to avoid cross-contamination appropriately. We loved being able to slip downstairs in comfy clothes and be served a lovely meal!

Our only challenge during our stay is we found our mattress to be very firm! It made sleeping a bit uncomfortable but I think this would be remedied with a pillow top mattress cover and then it would be perfect.

Breakfast was well presented in very much a French style more than enough was served. It was a cool morning so breakfast was served inside. We appreciated the service and communication with both host. Wish them both all the success they deserve.

Not from Canada we thought cups plate and spoon for room coffee would have been nice. But it seems to be the norm in Canada.

We were there 2 nights and got a "Continental" breakfast as it was weekdays. It was much more than what we think of as continental! The food was delicious, well presented and good quantity as well. The owners and staff were very friendly and helpful. Beautiful house, yards and back patio with koi pond was awesome.

We had a beautiful modern shower but we missed having something to lean on or to put the soap and shampoo on. As well as a rest or seat when getting out to dry off.

We had a wonderful stay at the Bed & Breakfast. The breakfast was amazing and freshly made for us. It was easy and safe to park on site. The beds were comfy and the bathroom was clean and had everything we needed. The patio was very nice too and even had a jacuzzi. We loved our stay and would definitely recommend.

Our room and bathroom were spacious and clean. The house and neighborhood are calm and quiet but at 10 min walk from downtown. Breakfast was delicious. We really enjoyed our stay.

Breakfast are served at 8:30 am in weekend and there is no possibility to eat it later. It is a little bit early.