Despite the fact that we booked sort of "last-minute" we got a very nice room with all the amenities mentioned in the description. The view of the sunset was very nice and staff were very helpful. It seems that parking is a major problem in Whistler (and the fees charged by the hotels are stiff) so it's good to know that the public parking lot #2 is just across the street from the hotel's rear entrance and parking there is complementary from 5 pm to 8 am. You can unload/load at the front entrance for a few minutes.

The security deposit takes some time to be refunded. This could be improved.

We specifically wanted a spot with a kitchen to have snacks and organize food for long hikes. This hotel worked out really well. The hotel is also in a handy location for walking everywhere in the village and accessing the gondolas. The hotel itself is a little tired and well used, but the staff was very nice, and the price was decent. And there were very good laundry facilities which turned out to be very useful when my hiking clothes got muddy and wet on one of our hikes.

The parking garage was full and we had to park at the public lot across the street. It wasn't the end of the world, and may have worked out cheaper.

It was in the village with easy walking to shops, restaurants, both grocery stores, the upper village, and the gondolas that lead up to peak to peak. Having the kitchen was great, which made it feel more like a bachelor pad than a hotel room. I stayed when it was hot outside and the room was hot but the a/c cooled it down quickly. The staff were friendly and helpful, and willing to have a conversation.

I needed a firmer bed, however, it would probably be comfortable for others without back issues. It would be nice if some rooms had ‘firm’ beds for those with fussy backs.

We arrived early and were able to check-in early. Our room had a kitchenette and few utensils for cooking and eating, so we cooked our own breakfasts as there is a grocery store within walking distance. Parking! We were able to get a parking spot under the hotel for $30. These are not that many spaces, so our suggestion is arrive early to get one!

Unfortunately, we did not know that a HUGE cycling event was going on during our visit. This is not the hotels fault, we just didn't know, so we will have to return at a different time in order to ride the peak-to-peak gondolas and see more of the sites without dodging thousands of bicyclists and their bicycles which were EVERYWHERE!

Lovely room with kitchen facilities and a dining room table and chairs. The property is well located in the heart of the village and being out of season parking was free in the public car parks

We hadn’t realised there are two different properties and dragged all our bags into the wrong building which was where our sat nav directed us. We then had to reload the car and drive a short distance to the other building

- Staff were friendly and helpful throughout, and even though they might be short handed, they really did their best to help us where needed - Was pleasantly surprised when we saw a bottle of champagne and chocolates to congratulate us on our honeymoon :) - Room was spacious, clean and comfortable (perfect for a 2 night stay, or more) - Location was great, a short walk away from all that you might need Overall, choosing mountain side hotel was a great choice :) and thanks again to Ellen and her team for the pleasant surprise!

Great experience overall, the room was very comfortable and had a really nicely equipped kitchenette. SUPER central location, easy to park my car, even nice to have Joe Fortes in the building for a lovely meal. Looked like really nice pool/hot tub though unfortunately I didn’t have time to use them. For Whistler, pretty great value!

The check in was a little confusing with the two buildings but didn’t pose a major problem in the end. A bit of wear and tear on the suite in the kitchen, bathroom, etc but again, nothing major.

Good location the air-conditioning unit cord was stretched in front of the chair making it rather unsafe. The cord was too short and did not reach the outlet properly. It was forces onto the wall outlet. Safety hazard. Also the plumbing for the AC left unsightly holes in the wall. They could have finished the work with trim pieces to viver the holes.

Great location. Love the loft style where the children slept downstairs and 2 full bathrooms and a full kitchen

I booked a room in the last minute and this place was the cheapest dog friendly option. The room was clean and amenities were great. It was big enough to stay with my 10lb dog however I don't think it's big enough for a medium-large dogs.

I think their walls are pretty thin. I could hear the noise from the next-door. The people weren't loud or playing music, just heard the noise as dragging chairs, walking, showering something like that. As well as the door made noise and it was really a heavy door.

Location of the hotel is really good. Very close to the lifts and walking distance to all restaurants/shops. The room was a good size (loft room). The bed was comfortable. 2 bathrooms is really good to have. Pool & hottub were great to enjoy after a day of skiing.

The dining table layout juts out into the kitchen area so it's a bit narrow between the fridge and the closet/dining table area. The upstairs TV was not working (someone had unplugged it) so I had to climb on top of the rail/banister to plug it in. Parking is $30/night which is higher than other centrally located hotels.