room was clean & Spacious

TV worked on a fire stick, which was not given to us at time of check in, then when we did get it it needed a passcde to access it, which we were not told. perhaps write the user name & pass code on the pouch that the firestick is kept in. Also delete other peoples username off the firestick after they check out, I believe there were 4 choices on the firestick we had. Bathroom plug in was not working. No cups or glasses in the room, we had to ask for those as well.

It was easily accessible via Hamilton transit and within walking distance of the GO, made it very easy to find and plan travel around. The room was clean and comfortable. I liked that Netflix and Prime were options on the TV, provided a variety of viewing options for the evening.

the continental breakfast that was advertised was closed, and there was only coffee available in the room itself. a couple of teabags included with the coffee would have been nice. I also found the in room refrigerator to be quite loud.

For the area waa rather quiet n had comfortable nights sleep and just enjoyed time away as adults since we have 5 children so was nice to havw alone rime

The spa syite i booked waant the one shown in tbe picture. Also the jets didnt work. The website also indicates toue location has a pool which is part of rhe reason i booked there for Was disappointed to find our there is no pool

They keep the hotel door locked and open for anyone who is is a paying guest only. The window facing the Main Street is very loud but once the fan is on its more peaceful

The room wasn’t cleaned great. Wall have probably never been wiped in years. The tv didn’t work and shower hat no pressure.

Was perfect everything and staff was so friendly too. There were the guy under the name SAM at the fronkdesk is so helpful. We would like to stay again in this hotel😊

Great location within central Hamilton. I arrived earlier than expected and the front desk attendant checked me in so that I didn't need to wait, that extra care was well appreciated. The room was to a clean standard, and we had quite a comfortable nights rest. Thank you for the special service provided.

Location was the big benefit to reserving at this property. We arrived earlier than expected and the gentlemen at the desk let us head to our room. Much appreciated. Staff is all very kind, and price overall was reasonable. We will definitely be back

The place was quite very comfortable beds nice and clean, helpful staff hats off to kimchit patel he went above and beyond to make tge stay comfortable

Nothing much to say

Cleanliness, professional staff.

Deposit was very large , some people may not be able to afford after paying for their room.

Affordable