I recently stayed at Park Hotel in Shanghai and had a positive experience, particularly with the front desk staff. Despite a few unforeseen issues during my stay that left me feeling a bit stressed, the team was patient, understanding, and took the time to explain the situation to me clearly and professionally. While some language barriers are to be expected, the staff's English was more than sufficient to communicate effectively, and their polite, accommodating attitude made a real difference in my stay. In addition to the excellent service, the hotel's location was very convenient, making it easy to get around. The facilities were also well-maintained, offering everything I needed for a comfortable stay. Overall, the combination of helpful staff, good location, and solid facilities made my stay enjoyable, and I would certainly consider staying here again.

They don’t seem to be taking payment from abroad so instead of company paying for the room had to pay it with my credit card and claim it as expenses.

The location of the hotel is excellent! Very central, very close to the Bund, right on Nanjing Street! I am Hungarian, and I know a lot about the hotel's history and its architect, Hudec Laszlo, so I booked the Park specifically for its history and its Hungarian connection. It was a sweet gesture that the hotel offered me a free breakfast, not sure they did so because of my nationality, but I would like to think so! ;) It is a gorgeous building, solid marble, granite and wood, still the most stable of all the high rises in Shanghai; they do not make them like this anymore. It is also strategically super interesting: the center of the hotel's lobby is point zero of the city of Shanghai, they first mapped Shanghai in the 1950s from the Park Hotel!

Well, it is a four star hotel, so my expectations were satisfied at that level. For a five star experience, I would expect more sophisticated ways of handling guests. I think Park Hotel is doing quite well at their level, especially if they want to keep it. Rooms are small, but I expected them to be, and I found them charming, though the furniture is a bit dated, The bathroom is top notch, though. By the way, they have a great exhibition about the hotel's history on the second floor; I just feel that those wonderful silver wares they have on display could be polished. ;)

Location, could not be more central. This historic hotel is the setting of the origin point for all distances in Shanghai. In the lobby stands a brass round plaque with a map, wich marks the distance 0. Set on People Square, just next to Shanghai Grand Theater, the Pacífic Hotel, the Shanghai n⁰1 departement store, the Word Emporium, and other historic builldings, it stands also near the Shanghai Museum and the new Opera House. 3 metro lines serve the place and are just across the Street. The buillding itself, is well preserved and has magnificent Art Deco features. Toghether with the Peace Hotel, not too far in the Bund, is undoubtly one of the best exemples of Art Deco in this glittering city.

Can't say there was something y dislike.

Normally book 'more affordable' hotels (I just sleep there), but I booked this one in respect for the architect. I was absolutely satisfied. The interior is design is amazing, kind of a decent luxury. The view from the windows are cool, lots of things to photograph. The location is excellent, there is a metro station on the other side of the road connecting to multiple lines. However there are a lot to see in the surroundings as well.

The toilet is a Japanese style one. It was too smart, the lid opened every time I entered, even if I wanted to use it or not. :D

Very nice hotel in pretty much perfect location in Shanghai. We booked it because it was designed by a Slovak architect. Quite reasonable price, the view from the room was unfortunately not the best it offers, but nothing to complain about either. The room was clean, modern bathroom, heated toilet seat, bidet, spacious shower, all toiletries of course included. The breakfast was fantastic, great choice of everything in absolutely fantastic-looking breakfast buffet. Wonderful looking reception and hall too. The hallways at the time of my visit didn't smell of cigarettes (as some reviews mention). As far as I remember, the electric outlets were universal for European outlets too, no need for type C, E, F and K type plugs adapter. The staff at the front desk were very nice with good English.

This is a historical hotel in a central location; it has a charm of its own.

The rooms are a bit old and the whole place feels like a government-managed hotel from the 1990s: again there is a charm in this, but if you are looking for better facilities and service you will probably find them elsewhere.

Perfect location, extraordinary atmosphere, very nice interior. In spite of the expectations we didn't experience any unpleasant smell. Rooms were very clean and well equipped. We loved being here.

The deposit arrived back within 35 days. In case of all the other hotels we stayed in China the deposit arrived back within 2-3 days. Only here took more than one month. Otherwise we were staisfied with everything during our stay.

Good position very close to walking area. Very good looking hotel and room.

At first the reception staff said that they gave away my room just because I mentioned that I would arrive at 6 and I arrived at 6.35 due to traffic jam. It seemed that there was no more room available when suddenly one appeared. They also asked for 500RMB deposit that was not mentioned before. Got it back smoothly the day after anyway.

From the time of our arrival everything was was a pleasure. The reception lady, Feng Jian was incredibly kind, from upgrading our room to sorting our nice breakfast. We were attended to in perfect English. The room was superb. Close to the main shopping area. Close to the metro station. Will definitely go there again. Thanks

We loved the old world charm of the hotel. The location was fantastic too.

We understand it’s probably for security purposes that people can’t move easily between different floors, but since our kids and us had been given rooms on different levels, it was inconvenient to move from one room to another.