Absolutely loved this huge, well-vented and well-designed apartment, we had everything that we needed here and a great view to boot. The best parts were the weighted blanket and the black-out curtains - we slept very well. The staff was super nice and effective - the cleaning lady was *very* thorough. One of my favorite places to stay!

Someone sent me a phishing link from this hotel’s account after booking. This accommodation will not ask you to confirm your booking after you had made it, so do not follow any third-party links.

Location is the key. Hotel is sitting on a green line #2, which connects Hongqiao and Pudong airports. Also it's our line to go to see our daughter who is studying in Pudong, and our son is in Puxi. Also, kids can stay with us on weekends. Just need one more room sometimes.

The breakfast could be better, choice isn't much, but there are plenty of it just around the corner, so it's really isn't a big deal. We like to have a porridge from the McDonalds or have some sandwiches from Starbucks.

The breakfast is delicious! The room is so big. The hotel's located near to Nanjing Road.. you can walk 5 mins to the People's Square metro station. I will definitely choose this hotel again for my return trip to Shanghai.

The place was clean quiet and convenient location to everything. Good, wholesome breakfast with a good variety of western and Asian foods. It also provided free self laundry and drying facilities which were very convenient and useful.

The staff spoke limited English. Although they tried to service the foreign customers, it was little frustrating at times. Also the cook in the "open" style breakfast restaurant who cooked omelets and noodles was careless and NOT hygienic - She would re-use the spatula and some foods that she had dropped off, and she was tasting the soup (for the noodle) using the cooking scoop. This was certainly unpleasant and worrying for all other standards back in the kitchen - they probably have very poor standards.

Hotel is very well located and my room was very large, had a modern bathroom, a kitchen and amazing views, it was a great room. The bed was super comfortable and loved the pillows. The lady looking after the housekeeping, Lisa, I believe, was very friendly and smiled at all time, said hello and goodbye and always happy, it was very refreshing. Breakfast was abundant and with plenty of choices.

The staff at reception were not very welcoming and when asked for advice on how the washing machine worked, it seemed they didn’t want to help and it felt I had to apologise for bothering them and asking questions. They made me feel uncomfortable despite being the customer.

The hotel looks like a hotel from old American movies. There are long corridors with dim lights. But it all adds to the charm. The room is spacious and quite cozy. Our room had a lovely kitchenette with nice pastel colors. The bathroom had a full bathtub. I also ordered many packages which the couriers left in the laundry room. This was convenient. You can also do your laundry here for free!

I took one point off for the fact that it took a long time to get my deposit back at checkout. I almost missed my flight. I was checking out early in the morning. It turns out that they don't have cash and they can't give it back to me because the cashier's office opens later. Eventually they found the money.

Staff were very attentive, we were traveling with 1 toddler and 1 baby, we booked a family room and ordered 1 crib, works well, room was cleaned everyday, breakfast is absolutely amazing, they have salad bar, juice bar, bread bar with toast, coffee bar, Chinese congee, pickles, dim sum, hot food bar has a variety of options, and they changed menus, there’s a small food stand that you can order scrambled egg, omelette and fresh noodle soup, and restaurant manager Rita is very helpful, we and our toddler enjoyed our breakfast there. We highly recommended this place and will be back again next time.

No

The breakfast was amazing. Cheers to the Chef. Variety of Western and Chinese food. And everyday they added something different. Five minute walk to subway station which leads you everywhere. Massage place close by . This hotel has free laundry as well. And a sitting area. Staff speaks basic English .Hotel was quiet at night. They even had umbrellas for yo to borrow in closest. iron, refrigerator and everything you need for extended stay

Location was convenient to Metro and very near shopping malls and pedestrian street. Breakfast has variety and quality. Rooms are clean and come with a washing/dryer machine, which is much appreciated for longer stays. Staff were polite and accomodating. Free shuttle from the airport to the hotel doorstep.

Room size as advertised says 452 square feet but it is actually about 300 square feet only. Each twin bed comes with a single pillow only but we managed to get another one quickly from the excellent room service.

Staff are so friendly and happy to help. After the first day that they found out our young children still naps they have been cleaning the rooms before our midday return. We got extra water and they even cleaned our dishes for us. Technician arrived promptly too when we accidentally locked the washing machine door. (Washing machine and dryer is easy to use too) Rooms are clean and spacious. Location is central, with lots of restaurants and cafes nearby. You can adjust the ac of each room separately. Heating was very effective. check out was easy and fast too.

The only thing that irritates me a little is that you can’t open the windows but i guess that’s normal for hotels.