Nice rooms, clean, friendly staff, nice reception area. Fantastic pool area

The entertainment was far too loud and late at night - the majority of customers didn’t engage in the night time entertainment. I couldn’t go to bed before 11pm every night as it was so loud (we were pool side) Far too late- British culture is much more geared to quiet time after 9pm/10pm. Would have been an absolute nightmare if we had had young children with us and wanted them in bed at 7pm Even our teenagers complained it was too loud- we wanted some family time in the bar area but it was hard to talk over the music. Ash- the entertainment manager was however amazing particularly with pool activities

Overall everything was really nice - helpful and friendly staff, good breakfast, with lots of room in the breakfast area inside and outside (heads off to the lady behind the omelette station, as this was the only place where sometimes there was a queue but even in that occasions, it was really fast), didn't spend much time by the pool but walking by, it seemed nice, clean and big with lots of sunbeds by the side, rooms are cleaned daily and are clean, the air condition works very well, we found a parking space for our rental every day and this one day we didn't, they kindly let us temporarily park in place where you are not supposed to. Nice location, short drive to beautiful beaches and other places. But there are lots of restaurants and bars around the hotel as well and it's 200 metres from the sea where there's a lovely promenade there which leads all the way to a busy street at the port (half an hour walk). By the promenade, there are many nice little beaches and swimming places all the way.

Nothing really. As the hotel is not new, it's a bit outdated inside at certain areas (the halls, elevators and other public places) but it did not bother at all since everything is very clean inside and outside and nothing is broken or worn-out

The staff were exceptionally nice at the hotel, very helpful and knowledgeable. Breakfast was nice and well organised, always plenty of food available and the staff working hard to keep it running smoothly. The location is great, with the beach close by and a nice stroll to the harbour. The pool was easy to get a spot after breakfast as there are plenty of loungers. My son and I had a great, relaxing time.

Very minor things (wouldn't put me off staying again) - cocktails weren't great, there were no plug sockets next to or near the beds, the room we had was a bit noisy with the traffic.

Good location, not far from the sea, among many restaurants and bars. They have a great pool with lots of trees and shade. A little green oasis in desert :) Great for kids. We also used the Avanti Village pool. The staff is friendly and helpful.

Although the breakfast was fine, it was the same every day, very English and monotonous. We would also expect at least one local dish. That's why we didn't take advantage of the dinner offer. The indoor breakfast area was not air-conditioned and consequently very hot.

An excellent welcome on arrival from the Yorkshire receptionist on duty. The room was as described, with the added suprise of complimentary wine and fruit which was a nice touch. Everything in the room worked! The hotel was very clean and appeared to be very well managed. The staff at the swim up bar were super - very efficient and friendly. Plenty of sun beds on the terraces with a good mixture of full sun or shaded areas under the trees for sun bathing.

The bathroom was very dark. Brighter lighting would be an advantage. The dining room at breakfast would benefit from air conditioning. The "animators" used up much of the shallow part of the pool for exercises in the morning and ball games in the afternoon which was a nuisance for weak swimmers. The pool bar closed at 18.00hrs which seemed rather early for high season.

We stayed in this hotel with family. Staff left extra cot bed for our little one and extra bed for son, uppon request. Rooms were cleaned every day. Towels changed also every day. We had breakfast included, no words to add for breakfast as food was various and delicious. Special thanks for lady who is cooking omelettes and pan cakes. Hotel is around 25-30min away from city center. So You can take a walk along the sea or ride a bus. There are few different restaurants across the street and near the hotel. So basically I do recommend this hotel and would stay again.

Most annoying thing was that room card’s went out if you put them near the phone. So needed to change them few times. That was the only inconvenience.

The hotel has nice facilities - great pool area, lots of sun loungers, indoor pool, gym, etc. The bedroom had a good size and a balcony with table & chairs (do ask for a pool-facing room!). The bed was huge and super comfortable. Wide selection of international TV channels. Breakfast was good and there was a lot of choice. Everything was very clean and well kept. The reception and breakfast staff were friendly and attentive to the guests needs. There were complimentary wine and fruits in the bedroom when we arrived, a nice touch.

Bar staff were inexperienced and the cocktails weren't good. Every evening there is some sort of outdoor entertainment (music, bingo, etc) until about 11pm. IMO that was way too loud. Even from your room, you have no choice but to listen to it. Room service were not changing our wine and water glasses, despite those being clearly dirty. Finally, one day there was a false fire alarm; staff do need more training on how to handle these matters. There were no apparent fire wardens and no one seemed to be in charge or know what was going on.

Reception staff were exceptional, polite, and helpful in any way. The cleaning staff were always willing to work around us if we wanted an afternoon in the room.

Although the entertainment team was very enthusiastic, I feel as though both the daytime and evening entertainments could do with more variety. Perhaps the pool opening times could be extended to 1900.

Very friendly and helpful staff, nothing was too much trouble to help. The entertainment staff were excellent, Ash, Ned and Paula great team getting the people involved, spent time with their people staying in the hotel and interested in the views and comments and always happy and friendly, they help make everyone feel part of the Avanati team.

There was nothing that we did not like about the hotel and our stay.

Nice comfortable beds, we asked for an extra bed and it was provided for the child. Super good location with lots of restaurants nearby. Also close to the beach. Breakfast buffet is excellent, dinner too. It has great facilities like a massage therapist, and also they have a hair salon recommendation down the road. I used both. Wish I could stay longer!

Kids club is for 4-12 years old, I wish they can take younger kids like 3 years old.