Quality Inn Airport

The best thing was the staff, specially the receptionist, were super fast at check in, she was very warm and welcoming, offering us a smile all the time and willing to help with all our questions in Saint Louis. She was very helpful at booking us the shuttle back to the airport very quickly for the next day. The housekeeping staff were very friendly. 3 min drive from the airport. Super comfortable beds.

The hotel needs some renovations, looks a bit run down. And the fact that we were on non smoking room area however other guests were smoking weed and made the hall all smokey. I was travelling with my kids and that was not appreciated. These people should respect the non smoking Policy. Hotel staff can be more strict or placing families far away from smokers. I know is normal in America that people smoke weed but this should be addressed.

Motel was good staff was friendly, rooms were clean,

Driver showed up like in the morning to take us to the airport, so missed our flight had to be rebooked then we arrived to late for our connecting flight, to South America, so we had to book on a later flight and pay $544 and get there the next morning. I have stayed at peartree inn close to the STL airport and they are more prompt, thought I would save a few bucks but ended up paying dearly for it.

Great customer service room was alright but didn’t know about no breakfast if you all served breakfast wasn’t told that just seen coffee

Less debris when coming and going out side door and sink was clogged up and shower water didn’t come out like expected

Room was very clean.

TV was a challenge. Front of building needed attention, like sweeping, and windows, trash. Front desk personnel semi friendly, was talking on phone when approached with questions and did not excuse themself, or put that person on hold temporarily.

One of the receptionist was super nice the one with blonde hair but the other woman was super rude, I ask her about my check out she don’t even respond!!! Just point with her finger at the plastic key box! How rude and such a disgusting attitude! Housekeeping staff they’re amazing.

One of the receptionist!!! Don’t remember her name but she is dark skin

Super close to the airport. I actually left 2 bags at the hotel lobby and the shuttle driver actually went back and brought it to me at the airport. I was so grateful for the service!

The staff was great and always helpful. The front desk called me by name. The housekeepers were always great.

The toilet leaked when flushed.

Rapid check in and pick up from the airport. Room was clean and cooled off prior to my arrival. Staff very friendly and helpful Made sure I was pleased with My stay

Bathtub was very slippery Needs some traction strips put down Big fall hazard

Like thats close to public transportation and a couple stores,and restaurants.

I didn't like that even on my second day stay,that although booked and reserved, a smoking room,like the first day,I was told,that they were booked up and didn't have any,so although I wanted booked and reserved a smoking room,and could have easily went somewhere,they had a smoking room,for the same price if not cheaper.

I had booked a smoking room by mistake. The woman at the front desk was able to help me change it to no smoking efficiently and she was very nice,

We couldn't find our shuttle at the airport to get back to our car, but that most likely was our fault.