Great location, very nicely designed hotel.

It would be great if the hotel could add two pictures of the parking places. Since the parking spots are on a main road it’s a bit hectic and unclear where to park (fyi, 2 are behind the hotel, and 3 lower on the left side of the road (last ones on your left). Especially since the accommodation was not responsive about this and there was not staff at the reception. Eventually we figured it out ourselves. :) Since there was not air condition in our room, the night in end of August was not very comfortable as the windows are facing a very busy main street.

The room was large and airy (two windows!), with a beautifully appointed bathroom and office/desk area. I was adjacent to the elevator but heard no elevator noise. The staff were friendly, helpful and accommodating. I've stayed in about a dozen inns during this vacation, and this was the absolute best! If I return to Heidelberg I will definitely be staying here!

The buffet breakfast was extremely varied with dozens of fresh offerings, including specialized coffee drinks. I'm on a restricted diet (eat like a small child) so the price didn't seem worth it to me. Maybe they would've accommodated a lesser charge if I explained, but it didn't occur to me.

we booked two rooms. The room situated on the 2nd floor facing the courtyard was very nice and quiet, with appropriate temperature and cosy.

My parents' room was located on the ground floor. It was facing quite a busy street. the windows were double and strong so there was no noise inside. However, for unknown reason it was extremely hot (27 degrees) inside the room even though outside temperatures were around 18 degrees and rain and the heating was not running. They tried to ventilate through the window but it got very noisy through the night. I would certainly recommend to make sure that you are not assigned this room. it was not possible to change as there is no staff assigned and we had to get in through a code. the staff only arrived the following day in the morning. Overall, this room was not worth it.

The hotel is very clean and a 5-minute walk to the old town center. The staff are friendly. The rooms are spacious enough, and the shower is very clean and airy. As for the negatives; There is no staff in the evening hours. The check-in time being 15:00 is too late, causing you to lose a day. There was no double bed, they had put together 2 single beds. The air conditioning in our first room was not working, and they immediately changed our room.

The hotel is very clean and a 5-minute walk to the old town center. The staff are friendly. The rooms are spacious enough, and the shower is very clean and airy. As for the negatives; There is no staff in the evening hours. The check-in time being 15:00 is too late, causing you to lose a day. There was no double bed, they had put together 2 single beds. The air conditioning in our first room was not working, and they immediately changed our room.

Room was cosy and comfortable. It’s a boutique hotel so there was more of a personal experience than large chain hotels. Staff were great, especially the friendly breakfast staff. Location was fantastic and the bed was comfortable. They also accommodated my requests promptly.

The reception is not really attended to because of personnel shortages but that did not affect my stay because they organized the check in and check out very well.

Great location near the university and old town center. The room was small but very comfortable. Even though my room faced the street, it was nice and quiet. The hotel interior is very modern and attractive, and they serve a good breakfast!

There was no parking available in the hotel's lot. I parked in the nearest parking garage "Parkhaus am Theater" which came recommended by the hotel, but it was quite tight for larger vehicles. The absence of staff after 5pm made me a little nervous for a late check in, but it worked out fine in the end.

The rooms were tastefully furnished. The room slippers were exceptionally nice. Comfortable bedding, clean bathrooms. Location was excellent, and we had a parking reserved. Good communication via email. They explained the self checkin quite well. It's easy if you have Internet on your mobile. For those who don't, might be tough.

Sad, cold breakfast not worth 17 euros. Store brought bread was cold, eggs not nice, very limited option. We had an incredible breakfast at our previous hotel in blackforesr for just 10 euros & that's why this felt especially disappointing in comparison. No kettle in the rooms.

The room was lovely, clean and in a great location.

We didn't see a single person the whole time. We check ourselves in and out. I had asked some questions but only received non helpful answers from the bot online. Would have loved some extra pillows to be available in the room.

Nice room, very clean, near the center of the city

We had some issues in receiving information regarding the keys (there were technical problems): I had to telephone the property myself (late check-in) on the day of our check-in to receive the required information; but is was solved before our arrival. The room was very hot (ground flour); but the property had foreseen 2 fans.

The interior of the hotel was very attractive and the breakfast was very good.

Not having any humans at the front desk at check in time or managing the hotel during the night weirded me out. We are used to having a human presence in a hotel 24 hours a day for safety reasons. Parking was inconvenient but probably understandable for an inter city hotel.