The place is very close to the Rathaus Bergbahn bus stop in old town. Main street is about 300 m away and easy to walk up to. Easy to find restaurants, supermarkets, pharmacy on the main street. The staff are really helpful and make sure to tell you how to go about everything. The room (I stayed in the 6 bed mixed dorm) was clean and spacious. I travelled with a big bag and there was enough space to leave my bag on the floor near the bed and take things from it. There was a table to study or work in the room and a table fan if you felt hot. Everyone was given a key and it was easy to get in or out. The common bathroom has 2 wash basins, 3 showers and 2 toilets which are all kept clean. The kitchen has almost everything one can think of like kettle, stove, utensils, coffee machine, refrigerator, etc. There was also free milk (regular and vegan) and breakfast cereal. I was able to access the washing machine as well for a small fee.

The toilets should have a hook or place to hang your clothes

The location is excellent, on a cobbled street just at the foot of the castle hill and opposite to the bergbahnen station. At the same time it is close to the city centre, restaurants and pubs, the University and the riverside. The staff are very friendly and welcoming. The building itself is a remodelled home, with a cozy sitting and kitchen area. Kitchen was well-equipped with several food items. The bathrooms and toilets were clean with sufficient space. There was an additional bath-toilet besides the communal one - all well decorated with appliances. The bunk-bed room has enough open space, place to store small amount of stuff at the bedside, a cloth hanger, table and chairs, large windows. Though close to main areas there wasn't too much noise. I loved the cheeky stickers, old postcards and fun sayings on the bath and kitchen doors/walls - speaks volumes about the cultural and witty personalities of the owners. Don't forget to read Madam Lotte's story once you are there!

I loved almost everything except that the shower cubicle in the additional bath had some water-clogging - but I am sure it was just a temporary problem.

The hostel is located right across the train station that takes you to the castle. We had the private rooms and the rooms were large. There are two kitchens for you to use (tip: you have an amazing view of the castle from the top floor kitchen). Everything is in walking distance and if you arrive by car, there are public parking garages nearby. The kids enjoyed their stay and the cornflakes for breakfast. Coffee was good as well! Carmen was nice and very helpful. We forgot some stuff at the hostel and they kept it until we passed by Heidelberg again on our trip. Thanks again. We definitely would stay here again.

nothing

I think the location is great, but since my room faced the street, there was, of course, some noise from outside(friday night). There was a separate bathroom and toilet for women, but it was single occupancy, so you might have to wait sometimes. If you want to use a towel, you need to rent one. I can totally understand for this price I mean you can rent a towel its not a big deal just to know. The kitchen is well-equipped, so you can cook your own meals if you like. The staff are very helpful and friendly. This was my first time staying in a shared dormitory, and I don't think it's suitable for me, but this has nothing to do with the facility itself :) It's entirely a matter of personal comfort and preference. Considering the price and the amenities offered, I think the place is excellent.

personal preferences: noise, one bathroom and concept (shared room/ nothing with backpakers)

Everything. The kitchen is well stocked with a coffee machine, stove, fridge, electric water boiler and all kinds of dishes to eat with. The bathrooms are super c;lean and comfortable and there is automatic LED lighting turning on at night as you walk from your room to the bathroom or kitchen. The hostel is environmentally conscious with many green policies and recycling boxes. The staff are all warm, caring and knowledgeable. The owner Carmen is the most wonderful person so welcoming and helpful you can ever meet on this Earth.

Alles gut, nothing bad

I don't know where to start. Place was absolutely very clear. Workers/owners were super nice, you cannot believe. Kitchen tools and everything were fantastic. They have a coffee machine, it blends directly from coffee beans and it's totally free. They labeled everything, which is super helpful. And the location... Location is literally perfect: Not too much noise but you can be in the real center in 5 minutes by walking. Absolutely perfect, I will definitely come here again.

The hostel is conveniently located in the old town, close to most of the tourist attractions. The room was spacious and quiet, and all facilities were clean and well maintained. It has a nicely decorated common room for people to hang out and relax, and a small kitchen with amenities including a free espresso machine and milk. The staff, Carmen, was very nice, friendly and helpful, always wearing a warm and welcoming smile. She seems to be on duty from early in the morning until late in the afternoon, so guests can rest assured there is someone to help if needed. Overall, it was a wonderful stay in the beautiful city of Heidelberg!

THE BEST location! Super friendly people. Cereal 24/7 was amazing! And oat milk for a non dairy person was a happy surprise! Kitchen/common area great. I was shocked to hear that they wash up for you! You just leave dirty plates in the tub and they put in the dishwasher. Meant all the cutlery was super clean. Small supermarket just around the corner so perfect to make some fried eggs in the morning. Getting to cook and not clean was a treat! Female dorm was very quiet, comfortable bed and lots of space. Stayed 3 nights and had an amazing stay!

Busses were hard to navigate from train station as there are lots of bus/teams stops, very confusing. After an hour ended up having to get a taxi. But going from hostel bus stop is right outside so very easy to go anywhere!

Great and kind service, they provide you with a city map and think along. Also the hostel is creatively decorated (and in some places even has interactive decoration...) and there's a cute living room with books, board games and guitars. The kitchen provides you with several types of cornflakes and milk. The hostel is clean and there's good hygiene. The surrounding location is even more beautiful in life. The bed's are quite good. There's free coffee or tea. Also there's a seperate bathroom for women. Free shampoo/douchegel. They are environment-oriented.

The hostel's isolation is not the greatest probably as it's an old building. Now the dorm noise is part of what you pay for, but if people were smoking outside of the hostel or talking it could keep you awake at night. Especially if they were standing there for a long time, it was really loud like they were in the room. Also if people in the (living room?) were loud at night, you could hear it in the dorm. But this is minor compared to all the +'s this hostel provides, would definitely go again.

Perfect hostel!! Hostess, Carmen, is really friendly. When I first came, she introduced the environment in details, and carried my luggage for me(even my room was in the ground floor) The living room and kitchen are small but cozy and lovely. Since the hostel is not big, everyone is easy to meet each other in the living room or kitchen. I just made some new friends and hanged out with them on the second day. Location is also perfect. 10 min by bus from Heidelberg central station. And the hostel is located below the castle and near the old bridge.