We had 2 very different reservation requirements. A room for me and my husband, and a room for our son and his family. We were probably in the "newer" or more recently remodeled side of the hotel and everything was great. They were on the other side and hopefully those rooms will be upgraded to match what we had. There was nothing wrong; it was just different but made the difference in the appearance ratings. The staff was great. Especially Isa!!! Food out on the patio was very good. The location was a surprise, but we enjoyed being in the quiet neighborhood.

The SPA area is above average for a hotel: wet & dry sauna with relaxation area, swimming pool that you could actually swim laps in. The staff was super, had a sick wife- staff brought her a couple meals, was really sweet (meals were excellent). Comfortable bed, no a/c but window breeze was more then adequate. Hotel had a lift/elevator, super. The hotel is within 1.5km of Stuttgart main platz.

The hotel is on a significant hill, takes 2 buses from hauptbahnoff but worth it (both bus' run frequently)- do not walk the hill if you have a suitcase. Once you get off the bus it's 5 min walk to the hotel but it's on a fairly flat route.

breakfast, maultasche soup :), receptionist, pool, sauna, neighborhood, garden, free water, everything & everybody (favorite receptionist & bartender is the very nice Romanian lady, sorry we forgot her name, she was on duty last Friday :))

1, we paid a higher price per night because we booked the room earlier for a PUblic Holiday and we could not change it back 2, we were supposed to leave the hotel at 3 pm to catch our train at 4, we asked for a free late check-out and to use the facilities before 3 pm. we did not want to pay an upcharge so we left at 2 pm and had lunch somewhere else as a consequence, we think it would have been a nice gesture to give us a free late check-out as it was Monday with limited number of guest and we already paid a higher price for the room than the average in the season

This is a really nice hotel with amazing service, a little outside of the city in a residential neighbourhood. They have their own restaurant, sauna and swimming pool. The food in the restaurant was really tasty. What I really loved: they had special memory foam pillows in the rooms. Best pillow I've ever had in a hotel.

The shower was very tiny.

Very clean, staff is super friendly. Bed was comfortable, all good! They put gummy bears in your room, they have plastic cups in bathroom. Water in bathroom is very warm. In general it's very clean and neat!

In SPA zone when you go to sauna you have to be naked, when I say you have to, it means there is a sign prohibiting wearing a swim suit. For me it is a bit of a shock, was a bit uncomfortable, would be great to remove this sign and omit this weird rule. Hence we're international guests :)

Excellent hotel. Staff has been very helpful even finding information to help me on a personal matter. Beds are comfortable and rooms nicely decorated. I have used the pool and spa facilities and they were excellent.

I have spent three nights, but my room was not cleaned during my stay. When I insisted, they only emptied the beens. It is a pity for an otherwise excellent service

The staff was AMAZING!! They were all very generous and kind. I was there for an interview, so I was quite nervous, but everyone was very helpful and kind!

the room was very comfortable, but it was honestly quite dusty. the little orchid decorations were very dusty and my bedside lamp illuminated just how much dust was there….. I normally don’t complain, but it made me sneeze quite a bit, and thus could be an actual problem with someone with severe allergies.

We stayed in the hotel for three nights and really enjoyed our stay. On arrival at the hotel reception it was all simple and easy. Our room was on the top floor but with the elevator that was fine. The only complaint about the room was the toilet is very close to the glass shower door. Breakfast had a good choice and plenty of seating both inside and out. I found the staff to be very polite and helpful. Overall we had a very pleasant say and would highly recommend this hotel.

Bathroom very small and in a hilly area.

The rooms were neat and clean. The breakfast was awesome and the staff was very warm and welcoming. Drinking water and beverages were very accessible. 24x7 restaurant was a bonus.

The only thing that i was bit surprised was the size of rooms was bit small than expected. But compensated by other positives on the stay.

For us the quiet location was perfect and within reasonable walking distance to the town center. (20-25 minuttes downhill). Friendly and helpfull staff and a very nice breakfast.

Hotel is "squezed" in between buildings in a residential area which was no surprise to us. I.e. parking facilities were inadequate and despite the high location no views of anything but buildings. Otherwise everything was nice