Pretty much everything ... All staff were great - friendly and helpful, professional and polite. Lovely comfy, clean bed and soundproofed room - didn't hear a peep from beyond the door! Excellent breakfast. Forgot to ask where the yogurt was from. Yum! Try it! The 5-minute walk from 'downtown' Kenmare back to the hotel via the (well-lit and safe) shortcut pathway .. especially after overindulging each night at one of Kenmare's really, really good restaurants. Short stay, so didn't have time to try the hotel restaurant, but chatty locals told us it's a regular eatery for them. And locals know the score! Especially 'dem Kerry ones ;)

No complaints. We had a lovely, chilled stay in Brook Lane.

From the moment we entered the premises of Brook Lane we had a great feeling about the place. We were greeted by a lovely lady at reception who checked us in, sorted our dinner booking and showed us to our room. She then sent up tea for us as we got settled in. We made our way to the restaurant then and there was a happy, relaxed atmosphere all around. The restaurant was busy but there was plenty of friendly, attentive staff to see to the customers' needs. We enjoyed a delicious dinner and were glad to hear that the chef uses items/produce on the menu sourced from their own farm our nearby. We were advised by staff about walks around Kenmare town so after dinner we made our way to the town. When we returned later on we were delighted to see that there was a wide range of television channels available. The facilities were lovely and clean. The following morning we browsed the breakfast menu and enjoyed some delicious scones, fruit and juice while we made up our minds about the hot breakfast options from the kitchen. We had a wonderful stay and we hope to return to this beautiful hotel in the not too distant future. Thank you Brook Lane 💓

Everything was great. No complaints

Breakfast was hot, choices were given plus a cold buffet. Rooms very clean, good space, beds very comfy. A short walk to central Kenmare through a delightful path across the street. Restaurant, bar on premise. Staff attentive and very friendly. We came back a second time on our 3 weeks in Ireland. Would return and recommend to all.

The only thing was the color of the outside building, it belies was it had to offer! Subjective!

Breakfast was delicious both the well-stocked buffet and the freshly cooked hot choices. Big comfortable bed and pillows. Evening meals were delicious too. The complimentary room service sparkling wine for my husband's birthday was a lovely surprise. The manager offered to take us into town if our taxi didn't turn up !

Didn't like the key card being removed from the slot on the wall by housekeeping in our room every day. We like to leave our devices charging when we go out for the day. It's a drag having to go to the desk to ask for a replacement card so we can charge up the batteries on our devices when we get back to our room.

The breakfast was delicious and I appreciated that the food had been sourced locally. I also thought that it was a nice touch to have local arts and crafts products on display and available for purchase.

I was a bit dismayed at first to find that there were no tea making facilities in the room. This was not a problem, however, as a tray was brought to my room when I requested it. There was also the option of contacting reception to have tea or coffee brought to the room.

Breakfast was excellent, staff were very friendly and extremely helpful and the delicious biscuits that were complimentary when getting tea to the room was a lovely touch.

No AC in the bedroom and it was very hot during my stay, however, the fan that was put into the room did help a little. Thought the hotel a bit pricey given that there were no extra facilities such as pool etc but I would still recommend this hotel to others.

There was a heatwave during my stay & I had never experienced such humidity since I was in the US. The hotel was comfortably cool. The bedroom was very spacious with a full size standing powerful fan, 2 bottles of water. The receptionist accompanied me to my room & arranged to have cold water delivered from the bar at any time. I had dinner in the hotel- very good. Breakfast was first class.

Absolutely no complaints.

We stayed in The Studio, with two ensuite bedrooms, and a communal lounge area. It was perfect for a group of 4. The centre of Kenmare is a 5 minute walk along a direct path. The hotel was welcoming, with free tea and coffee bought to your room. But the absolute highlight was the food. All breakfast items were made by the hotel, including amazing scones and rhubarb compote that reminded me of my grandmother’s.

Nothing.

On arrival staff member was extremely welcoming,offered to take us to the room and nothing seemed to be an issue to help us in anyway. Having a drink in the bar a woman came to the counter very unhappy that the outside table she had booked that morning was now in the shade 😂 and it some how was the staff's fault but with a smile they dealt with her no problem. I don't think many people could have stayed serious

Can't really fault staff are really good

My husband and I were traveling with another couple. The woman was elderly and had back issues. We were using public transportation. The bus dropped off about 10 minute walk. No issues if you are in good form. But the elderly woman was unable. I contacted Maura from the Brooklane hotel. She collected us from the bus. The hotel and people were fabulous. The scones and pork sausage are made fresh from their farm. Will stay again five stars 🌟