This hotel is lovely. Close to the main station, so very convenient. I have stayed here before, and is always very good. The rooms are very large, and comfortable. Breakfast is included.

The only downside for me was the food. None of the five restuarants had vegan or vegetarian options, so I couldn't recommend it for either of those. Also all the shops in the basement seemd to be closed.

The hotel is very conveniently situated opposite the south entrance of the station and 2 minutes from AEON mall. Room was spacious and quiet. Very good standard, with a sofa and comfortable beds.

We did not decide to have breakfast as it was even more expensive than announced on homepage (3000Yen p.P.). We kindly asked for a slightly earlier check-in than 2 pm (15 min before) but it was strictly denied, so nobody was allowed to approach the counter before 2pm and all new guests had to line up. They did not accept the same credit card for registration as for booking and payment, which was strange.

Location, location, location. This hotel is across the street from Kyoto Station and Aeon Mall is around the corner so it's ideal. Our twin rooms were in the main building so they were slightly dated but for the price that we paid, that is to be expected. The main thing is the rooms were very clean. People also may find a lack of floor space for everyone to open up luggage if you are in the main building. Hotel staff are very courteous and helpful.

The only complaint is the beds were very hard - sleeping on my side was not an option. I thought the mattresses were somewhat thin.

Conveniently located across the street from the train station. Regardless of its location on a busy street, the outside street noise was unnoticeable in the suite. The room was of good size. We were able to get our luggage in without having to climb over the bed to get to the other side of the room. While changing towels and tossing garbage, staff accidentally took my plastic bag containing my dirty laundry (my fault for having it next to the waste basket). I didn't notice until the next morning. I was sure it was gone. To my surprise, when we called down and explained what had happened, the cleaning staff were knocking on our door with my bag!!

I find it odd that the bathroom door had a frosted glass panel in the center of the door. When your companion gets up to use the washroom in the middle of the night and turns on the light, the light shines through the door! The bathtub squeaks as you move around in the tub. The bed was on the firm side, but the duvets were very comfortable. They provide 2 pillows for each single bed: a standard pillow and a body pillow.

Great location near the train station. Great sized rooms and vending machines on floors levels along with ice maker. Great restaurants in the hotel. Also, heaps of shops and restaurants near by.

Nothing

Great location, just across the street from Kyoto train station with many shops, good restaurants, small grocery, sake shop with sample tasting. The bell desk person ran out into the drizzle to hail a taxi for us from across the street! The "cloak" desk staff were all very helpful to arrange same day luggage transfer to our next destination. Room was enough to fit 2 suitcases with double size beds for each of us.

Most places open at 8am. A grab and go breakfast station with coffee that opens by 6:30am in the hotel would have been perfect for our early morning starts. Pastries, muffins, ready to eat oatmeal, fruits, onigiri, breakfast sandwich, etc.

Rooms were clean and the location, right across from the West exit of Kyoto station, was excellent. Easy access to taxis and buses, in addition to the trains Cloak room staff was very professional, polite, and helpful.

Room size in sq meters or sq feet should be advertised. Had I known my double king room was too small for a four-day visit, I would have rented a bigger room at higher price. Also, the bar in the basement was closed most of the time.

Great Hotel just near the train station Kjoto and close to everything in the city, the breakfast was in European and Asian way possible, we went for European type and there was everything as usual, but not possible to have gluten-free bread available, so it if anyone has a dietary problem, need to take it with you. It is possible to use vending machines for food if you get up at night hungry with jet lag. Also possible to change money for JPN currency in the machine near reception was great. Room service was great and all the cosmetics is in the room available, no need to take anything with you.

It's a big hotel very conveniently located near the Kyoto station. I liked everything except I missed having a convenience store like Family Mart or 7/11 located near by.

Not having a convenience store located near by, which I had to the hotel that we stayed in Tokyo. However, it's not the fault of the Hotel as they never advertised having such a facility. I chose this hotel as it's locate very near to the Kyoto railway station which made our travels very convenient.

all was good only problem was food as i dont eat beef, pork or sea food so i tried other variety of food which was good, i was taking egg, bread, milk, fruits of good quality, mushrooms, salads. food was really good