The management of this hotel is OUTSTANDING - so above and beyond helpful. We ran into one of the owners at a local cafe and when we went to pay, she had bought our breakfast! The VIEW is outstanding and just as good as the pictures. The location is amazing and there is a restaurant on the main floor. We booked at the last minute and while I would not hesitate to stay here again, I would select a different room.

We were last minute so I can't complain but the room itself was tight for us, and the bathroom was really tiny. There was a small "upstairs" part to the suite that we did not make use of but it did have an absolutely killer view.

Everything was perfect! We stayed here for 7 nights and we could not have picked a more perfect place to stay. The location was excellent! It’s near to grocery, pharmacy and an abundance of shops and restaurants. It’s also 5 minutes walk away from the Duomo. It’s really near to everywhere. The residence itself is located in a historic building (an old palace), which was really cool. The place is very well maintained, very clean and charming. And our host, Donatella was amazing! She was so friendly, warm and thoughtful. She really made us feel welcomed and looked after. This place really felt like home for the week we were there. It made our stay in Firenze so memorable and enjoyable, I think I left a little of my heart there. Was so sad to leave.

Nothing at all

Last week of Sept 2024 weather was perfect 70s-80s. Did not need to pack some of the jackets I did but was nice to have a layering piece at dinners. Days were still very warn no sweaters needed. The views were definitely the selling point! Honestly we didnt go up to the terrace a lot because our little balcony was so nice! It was a great location to a lot of areas!

The scent they have throughout the building/room gave us instant headaches. Although we had 2 levels its still quite small with nowhere to put a suitcase so it makes it challenging to organize your things. Bathroom is tiny.

Our apartment was in such a central location to get around Florence. Close to lots of bars and restaurants you'll have plenty of choices about where to eat. The staff were lovely and accommodating during our stay, offering help when needed and going above and beyond to make our stay special. There were lots of personal touches like local lollies on the towels, and snacks in the mini bar to try. The bed was memory foam and soft but very comfortable. We also loved the view from the top balcony. It was a beautiful place to go and have a drink in the sunshine.

It was a bit difficult to find the apartments but the staff were great and came to help us quickly. It would be even better if there were clear instructions and photos of the building entrance.

My husband and stayed for our 5-year wedding anniversary, and Donatella and the team went above and beyond to make our stay extra special. Amazing hospitality and service from the moment we arrived. The room and bathroom were small but modern, the bed was very comfortable. The view is breathtaking; every morning we woke to the church bells and opened the curtains to see the Duomo amongst the rooftops. The location is excellent, less than a 5 minute stroll to the Duomo. Thank you for a beautiful stay!

Only small issue was the tap in the shower was broken, which meant we couldn't get the temperature very hot and the water pressure was low.

What a beautiful little hotel. My wife and I booked a stay for her birthday. Donatella and her staff went above and beyond to make sure we were comfortable and had everything we needed. She even surprised us one evening with a bottle of wine and a lovely rose for my wife. The location is superb - right in the heart of Florence and our terrace had a beautiful view of the Duomo. The room and property was kept impeccably clean and we always had fresh towels. Would definitely come back on another visit to Florence 10/10

A gorgeous guest house with the most friendly staff. Donatella has a beautiful place with the most spectacular view of the Duomo from the terrace. A modern, immaculate accommodation with everything you need. A fridge stocked with drinks and goodies and even an espresso machine for your morning caffe gazing at the Duomo. Highly recommend this stay as it is completely central to the bustle of Florence, yet quiet at night for a peaceful stay. Residenza d’Epoca Visacci holds a special place in mine and my partner’s heart. Enjoy your stay here ♥️

Amazing location, very clean, very modern and very comfortable! What a breath taking view as well. I slept with the blinds open so I could see the Duomo. The staff have been incredibly attentive helping me look for my lost passport. Which I found hidden in my suitcase! Nonetheless they looked high and low and even pulled the fridge out to check behind it. Everything was done with a smile. It’s tucked away in a gorgeous old building. To find it just press the doorbell out the front.

Residenza d’Epoca Visacci was a lovely accommodation with the perfect location. Everywhere we wanted to visit was very walkable which made things convenient. The mini balcony and terrace is what caught my attention in the first place and it was even more of a beautiful view in reality. Donatella at reception was amazing, so kind and hospitable, I couldn’t recommend her or the accommodation more!

The view from the small balcony is gorgeous! It’s quiet & feels very secure with the various locked doors to enter the premises as it’s in a building of shared commercial spaces. The location is perfect for seeing everything. The bed was comfortable.

Breakfast not included. Not enough storage space for luggage- just a chair & floor space. The bathroom door needs adjusting & the cabinetry felt like it was about to fall off the wall- too flimsy to put anything on. If the bathroom amenities were updated & there was more storage space I would rate this place a 10!