Beautiful room Great location Easy to get to

We had to wait to check in as the room wasn’t ready yet we mis understood the message we received saying come back after 2 .. arrived at 2 the lady said not till 230 we sat in the little lobby area and didn’t get into the room till just on 3pm. We had a massive day travelling and really just wanted to lay down so that caused us some frustration but other than that it was great.

It's like staying at home. Cozzy and comfortable.

It would be better to add a shelve in bathroom. There's limited place to put clothes and shower gel and etc.

the room

the entrance hall and the lift, both shabby and I have a problem as the hot water ran out before I could finish my shower

The location is great!

The hot water is a bit tricky

Great location.

Kitchen needed some small cereal bowls.

Very nice location and view

Great location, great staff.

Was ok

We were aspecting a terrace but the terrace is only for room 3 and not for room 2 or 1. The owner should make it clear for costumers without doubt. Anyway was warm and clean. The elevator in the night doesn’t work so to get up on the 4th floor was challenging :) this should be inform for costumers especially the oldest ones..

The location was pretty good and the bed was comfortable.

The superior studio was NOT a superior studio. It was on the 4th floor with a very unreliable lift. There was nobody to greet us and we had to message a couple of times in order to access the building and then the property. The room was large but very basic. The sliding door to the bathroom was in a dangerous state as the runner was coming away from the wall. When we notified the owner before we unpacked as I wanted to change rooms, they assured us it was safe and that someone would be there tomorrow to fix it. They did NOT turn up. It did not close completely and we had to be careful not to make it worse with every use. There were some stairs leading up to a mezzanine but there was nothing up there apart from some hangers for clothes. This was the only place to hang clothes (we did use the hangers and hang them off the stair rail as it was the only way. There was no iron and when we requested one it was damaged and unusable. There was a shelf next to the kitchen the that had also come away from the wall. The left hand door of the shower was also damaged and took some closing. The runner at the bottom did not slide along the groove and was difficult to close. The hot water took forever to run through the taps and shower. To have a shower you had to wait at least 5 mins for the water to be warm and then piping hot. I spoke with the owner who argued with me that the sliding door had been made and claimed to be safe by their handyman. All I got was excuses and given no other option than to stay at the property. This is by far the worst experience I have had with Booking.com and I would advise anyone booking a stay here to check if you are being given this room, Studio No1. If so decline it and request another or stay somewhere else for your own safety and peace of mind. The road outside is currently undergoing major roadworks so do not expect to get much sleep as they work through the night also.. Unfortunately this platform does not allow you to upload videos..