Central location. This property is not a hotel and should be considered more as an airbnb so don’t expect the amenities of a hotel (the price reflects this!) We contacted the owner prior to arriving and we were able to check in early at 11:30 when we arrived. He then advised where we could park our car for free and gave us a map to find the parking (he said it was safe). It was about a 12 minute walk from the accommodation. You can literally only dropped your bags at the hotel and are not able to park for more than 5 minutes so be aware if this! It’s clean and our family room/s was very spacious. Great value for money and would recommend!

Due to the central location, we did experience a bit of street noise.

The rooms were comfortable and very nice decorated.All the building was very nice decorated.The location is perfect, five minutes walk to everything.

Inside the building was very cold because of the humidity and not so much because of the real cold .We asked the control of the air condition but they said it was only for the summer .So there was not heating in the structure.We could pay more the price of the room having warm. We rent a studio of 2 bedrooms .But to go to the bathroom you should pass through the bedroom of the others .So it was very very uncomfortable.

I really liked the location. La Terrazza was very clean and nicely appointed. And the terrazza was lovely; we enjoyed a nightcap and a lovely chat one evening. The ambiance makes you feel as if you are in your own villa.

Our room was supposed to have a fridge and we were told it had broken and not been replaced. The TV remote batteries were dead and since there is no onsite staff we couldn’t get replacements.

We got a room for 3 people but it was, in fact, two large rooms connected and 1 badroom. The rooms were very stylish and clean. Good beds. The view of the gate added to the atmosphere. The house has a great living room with cozy places to sit. The rooms had coffee makers with excellent coffee. Well situated. Highly recommended.

The shower unfortunately had very difficult doors to close. But this is a small point that didn't prevent us from enjoying the place.

A beautiful property in an excellent location right next to Porta San Gervasio and Villa Bottini in the centro storico of Lucca. The reception area and rooms are well furnished and have an opulent feel. One of our rooms had a view of Porta San Gervasio. The ZTL starts just past the hotel so you can safely drive right to the front door (from Porta Elisa) to drop off your baggage without a permit. There's a large terrace as part of the common area overlooking the grounds of the Villa Bottini. We hope to return in the summer to enjoy that terrace!

The only fault I could find with the hotel was that the WiFi signal was very weak in the rooms. It only worked in the common area.

Location was exactly what we wanted, right inside the walled city. The shower room/toilet was beautifully clean, with excellent walk-in shower cubicle.

On arrival, the landlord Piero said that he would not provide breakfast; we had hoped to be served breakfast on the terrace each morning. The bedroom was long but a little narrow, so the bed took up most of the width of the bedroom; we felt we had to walk around the bed all the time to get to the shower room/toilet.

Great location within easy reach of the main sights in Lucca. It was clean and comfortable.

The layout was not clear from the description of the property. If you are in the second bedroom then access to the bathroom is through the first bedroom, which might not suit everyone. Also there were not enough glasses or cups provided for four people.

Great welcome, bicycle storage, beautiful historical building sympathetically and stylishly modernised - spacious rooms, fantastic location, huge roof top terrace, hot drinks in room with fridge & safe available, secure, helpful in securing us a ( great!) restaurant reservation in amphitheater within an hour of our arrival on Saturday night! Brilliant place to stay 😊 Apologies we didn’t write in visitors book! we were too busy having a lovely time!

We stayed 2 nights - could have done with more than 4 coffee pods for 3

Loved that it was right by the town wall and very comfortable. 2 bedrooms, for two couples - needed to walk through one bedroom to get to the bathroom, but was really no problem. The open area with dining and living room was old world beautiful. Really enjoyed our stay here and loved Lucca. Don’t miss riding the wall on a bicycle!

The host was very friendly and helpful, everything went perfectly with them. The common areas had a nice atmosphere and the balcony was wonderful.

The air conditioning in the room could not be turned on, because the remote control was missing. There were stains on the bed cover.