Loved view of the lagoon from our room it was amazing to just chill and watch the water and boats. Breakfast was good and to have delivered to room a bonus. Most of the staff friendly. Bed comfortable.

For a superior room the Bathroom in our room 8 was small and the shower was tiny if you are real or a large person this w we would not be ideal. The toilet was very low to sit on and the distance between the toilet and bidet again if tall we would be a problem. The aircon was set on the wall and even on the lowest it was very uncomfortable as and ineffective (old style system and either need service or new ones.)

Next to the water bus stations. You can walk for 15-20 minutes to most landmarks. It was quiet. You had the option of breakfast in the room for free. Kind staff. Hand cream in the bathroom. Venetian decor. There was a can of natural water and one of sparkling water in the fridge when we arrived.

Breakfast had limited options. You had to fill a form -same everyday- of what you would like to have. The room was tidied up everyday, but I don't think it was also vacuumed everyday. For some reason it was very hot inside and we had to keep the window open to get some air (Did not try air condition, as it was only March).

Easy to find upon arrival ... 2nd stop on the Airport waterbus and you just need to walk over 1 bridge and you are there (I read so many other accommodation reviews saying it took them hours to find where they were staying, there is no doubt you will get lost in Venice which is fine when you are exploring but not when you have your luggage in tow) My room was tastefully furnished and comfortable, TV, Fridge, Coffee machine, Safe, Heating (I was there in March - There was an A/C unit but I didn't need it). Staff were all lovely and friendly and informative. The Continental breakfast was sufficient for my needs with the added bonus that they will deliver to your room at no additional charge (you fill a form in with your requests the day before) Served from 8am to 10am.

It was all great - thank you !

Amazing location with a water bus stop directly in front of the property. And if you didn’t want to take the water boss, you could walk to everything about a mile away location location, location. The staff provided us information regarding an app to use for the water buses, which was very helpful. And they had a daily breakfast that they delivered to your room as well. Also, our room had an amazing window seat area (pictured) looking over the lagoon, which was a nice spot for a glass of wine in the evening as well.

Loved this property. If we ever went back, we would stay there again. 

Breakfast was awesome! Hats off to the lovely lady who did an excellent job preparing items we chose from the menu. The croissant with pistachio was to die for! The location was convenient and just across the vaporetto station and walkable to Venice attractions. The receptionist was also very helpful when we checked-in. She helped us contact the operator for the Murano and Burano Tours we booked, which was a big relief!

The bathroom was small, especially the shower stall - but that's typical of some hotels. The bed is comfortable - and that's what counts more!

We were during the carnival in Venice. The hotel is located in Cannaregio - it is the other side from the center of San Marco, where different events took place these days. But it was more positive because the area was quieter these days and we could see Lacuna. We got around on foot or by vaporetto. The room was small but comfortable and had everything we needed. We want to thank Elisa, she helped us with advice on restaurants and other things.

We were given a room on the ground floor, we could not fully enjoy the view of the Lagoon as it was noisy at night and it was impossible to open the window. If we had known this in advance we would have asked for another room. In the evening there is no one from the hotel staff and we had no one to turn to to get a towel or find out why there was no hot water to take a shower. Filled out a breakfast preference form in advance but had to be reminded every time what exactly we ordered. This was extremely frustrating.

The location was amazing, away from the crowded centre, but still close to it (20 min walk to Piazza San Marco). I was a bit afraid of cold in the room during the night, as I heard people complaining about it in Italy, but that was not the case. The heat was on all night long, so we could enjoy a good sleep in the very comfy bed. Supermarket nearby, as well as restaurants and cafes. Staff was careful and attentive, always ready to give a helping hand. Breakfast was good, with lots of options to choose from.

Some things in the room seemed outdated, but we had no inconveniences because of them.

Visited from the UK 3-5th Sept 2023 on my first ever trip abroad and our first relationship anniversary. Location wise, second to none when travelling from the airport. We there was a ferry terminal stop just outside F.te Nove which was only the second stop from the airport. The view of the lagoon just outside of the hotel was superb and it was gorgeous to explore, especially in the evenings, quiet too. A lovely cooling breeze from the water! Not only were the staff very kind, welcoming and polite, their English was amazing . The bedroom was the one we had seen online and requested, #5 the same date as our anniversary on 5th, lovely coincidence/touch. The decor in the room was amazing with older style timber beams on the ceiling and golden colour furnishings. The bed was beyond comfortable and we slept exceedingly well! There was air con in the room which was very appreciated. Ample space for clothing etc. A generous breakfast available (with our rate), you could either go down or even better, have breakfast brought to the room. We did just that and it was just perfect, we could have breakfast at our leisure while getting ready for our days of adventures and the pain au chocolat were some of the best we have had! Spent 4 nights there, only wish we could have stayed longer. Grazie mille!

Not a single thing to dislike!!!

Room was decent size. Shower was small. Bed was spacious and comfortable. Air conditioning worked okay.. Nice staff and very helpful. Since we had to leave before breakfast, staff made our breakfast the night before so we could eat before we left. Easy check in and out. Hotel located by water taxis so convenient to get to train station.

There was sewer smell in the lobby at times. Same for the area outside the hotel. Air conditioner was at the entrance of the room so it took awhile to get to the sleeping area.

Room was excellent, staff were great, beautiful view out towards Murano, brilliant for catching water buses anywhere. Also, loved the fact it was away from San Marco, as it's too posh there and we had much better atmosphere in the streets and restaurants.

We actually did like it, but the location meant we did a lot of walking. You could get more boats about though, so it's not a massive issue. For us it was a bonus as we saw more of the islands getting lost on the way back.