Amazing and friendly staff who went above and beyond. For example, I told the owner that I love eggs Benedict and his wife made me some for breakfast one day. What’s even better is his wife’s cooking is amazing!!! So flavorful. The owner also gives local recommendations for restaurants and activities. He truly went above and beyond and drove us to each hike we did and even picked us up from the hike and then drove us to dinner. That was very kind of him since the booking states that it only allows for one pickup and drop off per day. He was able to do this since other guests were attended to and he had extra time. Truly the definition of going above and beyond. Before and after our hikes he would also make sure if we had enough food and if we needed to stop by a grocery store or convenience store to pick up sandwiches for the next day’s hike. The place is also very clean, no dust. The owner even cleaned the shared shower after each person’s shower. The hotel is also very cozy and feels like my grandma’s home, very warming and welcoming.

nothing they are amazing!!!

I loved the old school vibe of this place. Alan, the owner, was incredibly welcoming and lovely company. It was like coming home every night. We ate out with Alan, his wife and cousin who also run the hotel, and we had so much fun. We were cooked beautiful breakfast every morning and by evening we drank and sat by the fireplace. I would rate 10/10 for the hospitality and service.

The location is very convenient, only 10 min to Hakuba Iwatake mountain. From Hakuba station 15 min by car. There is a The NorthFace flagship store, family restaurant, and 7-11 convenient store near the station. The hotel is cozy and clean. Bed is very comfy. Breakfast is simple but delicious. The owner is very friendly and helpful. We enjoyed the conversation with him, and will definitely visit again!

Staff was great. Very helpful. Dug our car out of the snow with a snow blower very early in the morning. Breakfast was good. O-furo was very, very nice.

We had a great time. Very welcoming hosts and good atmosphere. Definitely more of a budget option but great value for money.

Location is a bit far from resorts however hosts provide a shuttle to most resorts.

I have stayed at this location for more than 5 weekends and highly recommend it. The location is very close to Tsugaike Kogen Ski resort. The owner offers pickups from the Hakuba Happo bus terminal to the hostel (if you are going by bus) and dropoffs to the few closer ski resorts (Tsugaike Kogen, Happo One, Iwatake, Norikura). The rooms are spacious and well-maintained. Heaters are available in each room for you to keep warm and dry your facemasks and gloves. (boards and boots can be dried in the dry room near the entrance) Dinner is available for an extra charge but it is totally worth the money and is my favorite part about staying at this hostel. You can always trust the owner's wife to make anything from authentic Asian to Western food.

Make sure to get all the snacks and drinks you want on the way to the hostel as there are no convenient stores anywhere nearby (the owner can take you after picking you up).

Alan and family were incredibly welcoming and helpful. They went out of their way to give us rides to different ski areas and to Yamato before catching the bus to Nagano. The homemade wonton soup breakfast was a highlight of my trip.

Staff was extremely friendly and accommodating, offering shuttle service flexible to our schedule. Spacious, and well suited for skiing with a drying room, shuttle.

Need to plan for dinner as no restaurants nearby.

The host and staff are wonderful. They offer the service like a family

The location is quite far and not close to the convenient store but you have a free hotel shuttle service if you need to stop by.

The breakfast is super nice! Exceed the expectation. And it is also very clean, the kid did not use the slipper. Thanks for the owner to allowed us doing BBQ in the yard, impressive food and talk on the night :)

NA