Location and the view. This Ryokan hotel was also next to the river in Kyoto. We enjoyed the view and the small balcony we could have tea. Rooms are a bit old but it did not affect us much. Rooms were big enough and had space to keep our luggage etc. Would recommend anyone to stay here. It was convenient for us to travel around in Kyoto from this place. Starbucks is next door and a Lawson is across the street. Also a 2lot of places to eat near the hotel.

Breakfast we didn't like much as it was the same variety of food. We got tired of lots of Tofu and miso soup :) But overall, we liked the stay in this hotel. I wish they have a laundry facility as well.

Staff were wonderfully kind and helpful. There's a lot of action in the neighborhood--meaning great views of the river and people watching. But things quiet down at a reasonable hour, so there's not late-night noise or disruption. Lots of food options with widely varying degrees of formality, including a convenience store and fruit stand. Be prepared for that (AFAIK) this isn't a watered-down experience of Japanese lodging. Futons were fine but not particularly plush. No big comfy couches in the lobby. Staff are very sympathetic but not fluent in English. For us, these were plus factors.

Awesome location! Very near to the shopping street, restaurants, and also the bars & Izakaya. We walked almost everywhere and could drop my shopping bags in the middle of the day to lessen the load. Nice room size and very clean room with tatami. It's a Japanese style of sleeping with a futon and I slept with 2 layers of futon which was pretty comfortable. Breakfast was amazing - Kyoto style kaiseki for all 4 days, very tasty, pretty, and full of nutrition! Definitely come here for the Japanese experience ☺️

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Friendly service, great location, on site onsen, comfy blankets and kimono included in the room. Quiet and relaxing. Free umbrellas.

They didn't clean our room in the morning on day two... Not quite sure why. They did eventually come to clean around 6pm, by which time we were back and told them to leave it. I could have done with a coffee at breakfast but potentially that's not very traditional!

If you would like to have the traditional Japanese hotel experience while conveniently located right in the center of Kyoto, this is the place for you. The room was spacious and spotless, and everything worked as expected. The staff is super friendly. Breakfast was amazing!

I didn’t dislike anything. Really. It was a great stay.

Ryokan experience was excellent. Great location. East walk to most places. Bed on floor was comphie

Well honestly i am 73 and getting up off the floor was a bit more work. Also i am very tall and the chairs were low. So really me and not the rtocan

Very clean, the staff were kind and accommodating. Our stay was comfortable and the location is fantastic, only minutes away from Nishiki market, Yasaka shrine, and other popular locations within walking distance. Public transport was also near by

The tatami room was a little small. There was little space left after taking the futons out

Room was spacious for 2 people. Location is perfect! Breakfast was delicious traditional Japanese breakfast. The bath section was very nice place to go relax in warm pool after a day of walking. Staff was helpful and friendly.

Pillow was uncomfortable.

Location and traditional Japanese atmosphere in the hotel

Could have been a bit cleaner, and the futons were not super comfy

Excellent dinner and breakfast

For guests who are staying for the first time in a ryokan it would be nice to have a better introduction to the experience they are about to have (e.g. how to wear the yukata). It is taken for granted that the guests know about the ryokan traditions.