Royal Park Hotel The Kyoto

Clean. We have a 4 yo child travelling with us so we had 3 single beds. It was consider spacious with 3 single beds but luggages would need to be open and close alternately due to space constraints after 3rd bed was in.

This is my second time staying at this property. First time was 2017. I remember it was quite good so we rebooked again this time. However, when I asked a staff on the day we check in to help us book a restaurant because the restaurant only speak Japanese and only accept phone reservations, front desks said they cannot help us because the day we want to book for restaurant is when we left the hotel. The very same day of check out. I always remember Japan as great hospitality and courteous towards anyone but was very shock with a straight “No I cannot help you”

This hotel is well located. If you come out and turn right you go straight into the covered shopping streets with multiple small stalls. A few blocks and right into Nishiki Market. The location gives an opportunity to beat the crowd to Nishiki Market and enjoy it without the crush of other tourists. If you turn left you can cross Sanjo bridge and are into Gion which is the older more traditional section. I like the location b/c gives you access to fun things and the subway and busses and options for walking. Rooms are clean.

It’s on a Main Street. On the 3rd floor hotel room facing the street there is unavoidable street noise.

The hotel and location were excellent. 10 min walk from anything. 7 min to train station. Right by the river which is excellent for food and relaxing.

Our reservation was for a bedroom that slept 3 persons. The booking only stated 2 people. At the front desk we said we would pay the difference of the additional person to be added to our room for tax purposes. They strong-armed us into purchasing another room on the spot for 500 dollars for 3 nights. We did not let this affect our trip at the moment however; in retrospect, this was simply not the level of service I was expecting. English skills were lacking to say the least at this location, specifically.

The Royal Park Hotel is well situated in Kyoto. There are plenty of bus stops around the corner that connect you with all important sights in the city. Additionally, there is the Sanjo Station with two metro lines (4 minutes walking distance, approx. 400 meter). There are several restaurants in the vicinity and the entrance to Potocho Alley is 5 minutes away. The Sanjo Meiten-gai Shopping Arcade with a lot of restaurants can be reached in 2 minutes; Nishiki Market is also very close (10 minutes by foot). There are several convenience stores along the street. The staff was very welcoming and helpful. There was an issue with our room that they took care of immediately. We receive a room upgrade we very much appreciated. Our new room (Deluxe double room) was located in the upper levels with a front street view. The room matched the descriptions and pictures advertised. There was a big window that allowed for unobstructed views over the houses opposite the hotel. The window could not be opened but there is a spot of ventilation to the outside. Even though the room was facing a big street the room was super quiet. The room was quite big, and there was enough space under the beds to store our luggage. Both beds were super spacious, however, a bit hard. Front desk staff assited us with additional bedding to soften the matress. Overall, we slept quiet well. The airconditioning worked well and did not distrub our sleep. The bathroom of the Deluxe double room was the best we had during our trip. It was very spacious with a separated shower/bathtub area. The shower was super nice; we loved the water power. There was a small fridge, water kettle, cups and glasses provided. In addition, there were several amenities (coffee powder, tea, shower gel, shampoo etc.). The daily cleaning of the room was very appreciated.

Unfortunately, the room was very dusty and we would have appreciated a bit more cleanliness in general. We would have loved to have a closset or a dresser to store our clothes. There is a restaurant within the hotel but it was difficult to find out what the menu/prices are; front desk staff is unfortunately not well informed regarding the restaurant. The breakfast was ok-ish, but not up to the standard we had in other hotels. There was not much variety of breakfast options, and not enough options for vegetarians(!). The breakfast was quite expensive and in our opinion not worth the price.

The hotel's location is fantastic, very easy to walk to tourist attractions and it's surrounded by restaurants, supermarkets, etc. The hotel is clean and the rooms are a good size, the shower is spacious, the beds are comfortable and it's quiet. There is also laundry in the premises that costs a few coins. I very much like this hotel, and we'll definitely come back.

There is a bar in the lobby area, my husband and I went for a glass of wine before going out for dinner, and they charged us a cover fee of 600 yan pp. I was in disbelieve because we were guests of the hotel, they should not have charged us. We didn't go back to the bar. So be aware!

The hotel is in a central location just two blocks from two subway stations. Plus, it was a great value! There is a great boulangerie and café directly next door, with great coffee, croissants and other breakfast items. There is also a restaurant in the hotel. The staff was very helpful and proficient in English, making it a great choice for Anglophone tourists. The building felt new and modern, and was very quiet. The bed was very comfortable, even more so than my bed at home. After long walks around Kyoto, I relished getting back to the hotel to rest and recuperate.

Only one very minor, picky thing. Our room didn't have much of a view through the window. We could not see the sky --only windows of other interior-facing rooms. Obviously, not all the rooms are limited in this way. Perhaps this is why our five-day stay was such a good value!

We did not have any breakfast or food at the hotel. Room was decent size and was clean. Location was central and very close to both bus and train station. In addition, there were great eating options near the hotel location. Staff were super friendly and helpful.

Was disappointed with the laundry options as there were only 2 machines and each one ran for over an hour and half so for the 3 days we stayed, we went multiple times a day to get laundry done but with no luck. had the opportunity to get the laundry done in the next hotel we stayed in a different city.

- Very central, close to Sanjo Station (metro/trains) to reach main touristic attractions in Kyoto and surroundings like Nara, Uji, etc. - Neighbourhood full of restaurants, shops, convenience stores - the French bakery just next to the Hotel :) - the size of the room was decent and little bigger than in cities like Tokyo

- For a hotel of this standing in Japan, a spa service would have been appreciated - Communication was sometimes difficult with members of staff who did not speak English well enough

Super friendly staff, clean and the hotel is pretty central to most things - right downtown in the prime shopping district yet close enough to walk to a number of temples and other touristy things. Nishiki market is a 10-15 min walk. Close to transit as well, but if you have lots of luggage, I’d recommend hailing a taxi from Kyoto Station - cost us around $15. The hotel has laundry service, but our floor also had a coin laundry room - $3 for wash and $2 60 min dry. More spacious and nicer than our more expensive hotel in Tokyo. I’d stay here next time for sure!

If you’re looking for something more Japanese traditional, look elsewhere. This is a modern/Western style hotel.

The location is excellent, hotel lobby looks very modern and classy but the room I stayed in is pretty dated but clean. Hotel is closed to everything and I even walked to Kiyomizu-dera temple, a very pleasant 40min walk on a beautiful autumn morning along the Kamogawa river....

Hotel staff are okay, no wows, pretty robotic. A couple of male staff were not very helpful, from the tone of their voice and look, they don't seem motivated and seems tire and irritable, maybe over worked? Also, I wanted to send a box to Tokyo via local courier, I was asked to carry the box down to the reception myself instead of sending me a trolly, a trolly would helpful.