Call for great rates
+1-833-728-20411,648 reviews
From
$316Mukadeyacho 392番地 392番地, Kyoto, 604-8214, Japan
1,648 reviews
1/142
Free wifi
Room service
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Welcome to THE GENERAL KYOTO Shijou Shinmachi, a luxurious 4-star hotel located in the beautiful city of Kyoto, Japan. Situated just 1.1mi away from the city center, this hotel offers the perfect blend of convenience and tranquility.
With 1648 reviews, this hotel has garnered a reputation as a top choice for travelers. Immerse yourself in the warm hospitality and modern amenities that THE GENERAL KYOTO has to offer. Wake up to a delicious breakfast and start your day off right. The hotel also offers free Wi-Fi, air conditioning, and a 24-hour front desk to ensure your comfort and convenience throughout your stay.
If you're looking for a pet-friendly hotel, THE GENERAL KYOTO is the perfect choice. With its smoke-free property and bag storage facilities, your stay is guaranteed to be hassle-free. The hotel also provides amenities such as a TV, refrigerator, safe, and wake-up service. Whether you're exploring the city or soaking in the hotel's executive lounge, you'll find everything you need for an unforgettable stay. Prices start from $316, so don't miss out on the opportunity to experience the best of Kyoto at THE GENERAL KYOTO Shijou Shinmachi.
At THE GENERAL KYOTO Shijou Shinmachi, we aim to provide convenience and comfort for all our guests. Our hotel offers a range of room types to cater to different needs. One of our popular options is the Twin Room - Disability Access. With a spacious size of 366 square feet and two comfortable twin beds, this room is designed to ensure a comfortable stay for everyone. Plus, you can enjoy the peace of mind knowing that our rooms are smoke-free.
Not only do we offer accessible rooms, but our hotel also provides a variety of payment options to suit your preferences. Cash is accepted, and we gladly accept major credit cards such as Diners Club, American Express, JCB, Mastercard, Discover, Visa, Maestro, and UnionPay. So no matter how you choose to pay, we've got you covered!
When you stay at THE GENERAL KYOTO, you'll also have access to our excellent amenities and services. From the moment you step into our hotel, you'll be greeted by our attentive 24-hour front desk staff, ensuring that your needs are taken care of throughout your stay. Whether you're looking to explore the vibrant city of Kyoto or relax in our executive lounge, our friendly and knowledgeable staff are always on hand to provide assistance and recommendations.
So why wait? Book your stay at THE GENERAL KYOTO Shijou Shinmachi and experience the best of Kyoto's hospitality. From our pet-friendly policy to our accessible rooms and convenient payment options, we strive to make your stay as enjoyable and hassle-free as possible. Prices for our rooms start from $316, so don't miss out on the opportunity to create lasting memories in this beautiful city.
Closest airports
Osaka International Airport
23.6miKobe Airport
39.4miKansai International Airport
49.5miChūbu Centrair International Airport
60.3miFree wifi
Room service
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Show 14 photos
Room - 2 Twin
2 Twin Beds
250 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access and a safe deposit box. The unit has 2 beds.
Show 19 photos
Japanese Style, 3 Twin Beds
3 Twin Beds
365 sqft
Private Bathroom
Bathtub
Flat-screen TV
Refrigerator
+
More details
Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, a tea and coffee maker, executive lounge access, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.
Show 16 photos
Room - 2 Twin, Accessible
2 Twin Beds
365 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Experience comfort and accessibility in our spacious Twin Room - Disability Access, boasting a generous 366 sqft area. Relax and unwind with the room's featured amenities, including a private bathroom, flat-screen TV, refrigerator, and air conditioning. With upper floors accessible by elevator and the entire unit designed to be wheelchair accessible, this room ensures that everyone feels at home.
Show 16 photos
Superior
2 Twin Beds
280 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Show 26 photos
Deluxe
2 Twin Beds
355 sqft
Private Bathroom
Bathtub
Flat-screen TV
Refrigerator
+
More details
Show 13 photos
Economy
2 Twin Beds
250 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Show 18 photos
Japanese Style
Flat-screen TV
Refrigerator
Tea/Coffee maker
Wheelchair accessible
+
More details
Economy Hollywood, Twin
1 Twin Bed
More details
Hollywood, Twin
1 Twin Bed
More details
Deluxe, Twin, Accessible
1 Twin Bed
More details
Room Selected at Check in
More details
Japanese, Triple
More details
9.3
1,648 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Cheryl
10
November 2024
We have stayed at nearly 20 different hotels over the last few years of travelling to Japan, but this has been the best one yet! - Location is perfect, as it is situated on a quiet street so we always felt well rested, but only a 5 minute walk to Nishiki Market, Life supermarket, and plenty of shopping, department stores, and restaurants within walking distance. We barely needed to take public transit - Very clean and calming atmosphere, right from the moment you step in. Everything is thoughtfully and tastefully decorated and designed with comfort, quality, and elegance in mind. Even the hotel bathrooms were stunning and spotless! - Hotel amenities were excellent! Elevators were nearly instant as there are fewer guests in a boutique hotel. The lounge was the best we’ve ever experienced, with a generous selection of snacks and drinks in a quiet and relaxing environment - Rooms are very spacious and had plenty of space for luggage. Bathrooms are beautifully appointed and feel like a spa - ample counter space, split bathroom design, and relaxing rain shower - Small thoughtful details show a commitment to quality, such as plush slippers, high quality teas from our favourite Ippodo Tea in the room - Staff was so wonderful and treated us with so much warmth and consideration! They moved our luggage to our rooms for us prior to us checking in, and even helped my mother in law prepare fruit for us! We have never experienced service that went above and beyond like this - thank you very much for making our trip so wonderful and memorable, our whole family is grateful! We hope to stay here again soon!
Nothing - it was perfect!
Verona
10
November 2023
This was the best place we stayed in over our 3 week trip to Japan, excluding doing a Walk Japan trip which was up North and stunning. Our room was extremely spacious, great toiletries. Loved having the Japanese tea and coffee in room. Another wonderful feature was the guest area on the 2nd floor where breakfast was served. We would go in every afternoon after we had returned from our sight seeing adventures and have a complementary drink and nibbles. Amazing little extra. Front of house staff were gorgeous, one of the best meals we had in Kyoto was a recommendation from a lovely young guy at the front desk, he even rang to sort an English menu for us, just so sweet.
Nothing, it was perfect
Liana
10
August 2024
We booked the Japanese room for 3 people and it was really 😍 beautiful. The beds were very comfortable, and the room had a few power sockets near the beds, very convenient. The location is good. About 300m from Nishiki and near to our favorite halal ramen restaurant. Train station is within walking distance. There is no kitchenette in the room, but they have a laundry room behind the lobby.
There is no kitchenette, but it would be great if there was a microwave to reheat food we bought from the Nishiki Market. Limited unit of washer, need to queue sometimes. We liked the breakfast set (western), but we wished to have a traditional Japanese breakfast since we are in Kyoto.
Carolin
9.1
July 2024
Wonderful boutique hotel in a great location, central but off the main tourist craziness. Very large room and great large bathroom for Japanese standards. Sink was within the bathroom but still separate from shower and toilet, we appreciated this. There was also a large open wardrobe. Staff is usually friendly in Japan, but the General Kyoto people were particularly endearing and spoke exzellent English. We didn't mind the non-transparent windows, the room was still very bright. The breakfast is absolutely fine, we got it on the first morning and went out on the second day. There are also a lot of nice restaurants and cafes in the area.
Emma
8.2
December 2024
The location was great, near to lots of great restaurants, bars and the bus stop that took us to the main attractions. The beds were big and super comfy, the room size was fairly spacious and the bathroom & shower were a good size.
I had high expectations based on the photos and reviews but it fell a little short to be honest. The carpets were stained and needed a clean. We've also had excellent service from hotel staff at all our accomodations so far who have gone above and beyond, but here it just felt like standard hotel service, nothing special. The lounge area had too many rules about when you could use it, what you could access etc. For example we wanted to grab a cup of black tea early evening and we were told we could only have tea during the day, but yet coffee was available all day and night.
Lucas
9.1
September 2024
Excellent value, comfy good sized rooms, great showers, amazing bath robes. Loved the free drinks and food after 5pm in the lounge, lux perk for the price!
A bit of a walk from some areas like Gion but not terrible. This can be good though. Some nice local cafes and restaurants away from overtouristed areas. The Shinkansen to Tokyo was cancelled all day when we checked out, it would have been nice if they shared this info on a board like another hotel we stayed at did. It was not well publicized and a surprise where we arrived at the station.
Irina
10
December 2024
We absolutely loved the hotel & our room - someone done a great job thinking about every single detail. The stay was comfortable and enjoyable, starting from the moment we walked in the lobby on arrival. The hotel has a great location, we didn't need to use public transport, but rather walked around. There are several restaurants & bars right next to the hotel, that we enjoyed. The reception team was always welcoming and super helpful - we had a couple of requests and everything was sorted in a nice and timely manner. The guest lounge is a nice addition - we used it a few times, snacks are great and drinks are available! Would love to come back to Kyoto and stay again!
n/a
Jessica
9.1
December 2024
We stayed in a few other hotels in other cities during our stay and we LOVED and still love this place. From check in to check out, we loved it. I didn't even know their was lounge where they have breakfast AND evening hours for drinks and light snacks. My husband and I would take late afternoon breaks and stop by the lounge to relax and be ready to go out again for the rest of the evening. The laundry room was on the same floor as the lobby, but it was great, the machine has soap in it - it took about 2 hours, but the best part was the fact that it is a washer AND dryer.
The shower was great, the only dislike might be for people who are taller than 6ft.
Wen-pin
10
November 2024
The staffs were very friendly and helpful during our stay. It's was very helpful that we can leaves our luggage at the hotel before checkin and briefly after check out. Also, We had people with special dietary needs and I was unable to request it in advance (for some reasons the message wasn't delivered), but the staffs did their best to accommodate despites not receiving early noticed. The staffs were helpful and patient, and they also have staffs that speak English and Mandarin. The hotel is new and clean, close to the train station. Overall a very pleasant stay and would stay there again if I ever had another vacation at Kyoto.
I kind of wish that the hotel room would have a usable bathtub. After a long day of visiting/ climbing temples, it'd be nice to be able to relax and recharge in a bathtub, but it couldn't be helped and I still enjoyed my stay very much.
Robin
8.2
December 2024
Excellent location just 3 stops on the subway from the railway station. It doesn't appear on Google so a bit fiddly to find as a couple of blocks off the main street (the tourist office at the station helped me out here!). I think it is quite a new hotel linked to the one over the road so this may change. The room and staff were great for a stay in Kyoto and it was very accessible for all areas. We enjoyed the extra hospitality in the evening in the lounge area which included beer, soft drinks and various nibbles. An unusual feature.
Nothing.
Attractions
Kamogawa River (Kamo River)
0.9miNishi Hongan-ji Temple
1miShoren-in Temple
1.5miKyoto Handicraft Center
1.6miThe Philosopher’s Path (Tetsugaku-no-michi)
2.4miTogetsu-kyo Bridge
4.5miSagano
4.9miGekkeikan Okura Sake Museum
5.3miByodo-in Temple
8.5miOsaka Museum of Housing and Living
24.7miUtsubo Park
26.7miNational Bunraku Theater
27.3miSennichimae Doguyasuji Shopping Street
27.6miMinami
27.7miTempozan Ferris Wheel
30.4miAttractions
Kamogawa River (Kamo River)
0.9miNishi Hongan-ji Temple
1miShoren-in Temple
1.5miKyoto Handicraft Center
1.6miThe Philosopher’s Path (Tetsugaku-no-michi)
2.4miTogetsu-kyo Bridge
4.5miSagano
4.9miGekkeikan Okura Sake Museum
5.3miByodo-in Temple
8.5miOsaka Museum of Housing and Living
24.7miUtsubo Park
26.7miNational Bunraku Theater
27.3miSennichimae Doguyasuji Shopping Street
27.6miMinami
27.7miTempozan Ferris Wheel
30.4miAirports
Osaka International Airport
23.6miKobe Airport
39.4miKansai International Airport
49.5miChūbu Centrair International Airport
60.3miFree wifi
Room service
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Business Facilities
Fax/Photocopying
Food & Drink
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Private check-in/out
General
Air conditioning
Elevator
Executive lounge access
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Physical distancing
Cashless payment available
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
Cot upon request
bed.cribPrice
The price in JPY has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
JCB,
Diners Club,
Discover,
American Express,
Visa,
Mastercard,
Maestro,
Cash only,
UnionPay
This property accepts cash.
At what times are check-in and check-out at THE GENERAL KYOTO Shijou Shinmachi?
Guests at THE GENERAL KYOTO Shijou Shinmachi can check in starting from 03:00 PM and need to check out by 11:00 AM.
What's the nightly rate at THE GENERAL KYOTO Shijou Shinmachi?
THE GENERAL KYOTO Shijou Shinmachi offers accommodations starting at $316. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
Which room categories can I book at THE GENERAL KYOTO Shijou Shinmachi?
The hotel offers Twin Rooms with Disability Access. These rooms have a size of 366 sqft and are non-smoking. They can accommodate up to 3 adults with 2 Twin beds. No information is provided about bed sizes or room types other than Twin.
Where can guests find entertainment in THE GENERAL KYOTO Shijou Shinmachi?
Guests at THE GENERAL KYOTO Shijou Shinmachi can spend their time at the hotel by taking advantage of the various leisure amenities offered. The hotel provides executive lounge access for its guests, allowing them to relax and unwind in a sophisticated and comfortable setting.
Although no specific information is provided regarding other amenities, it can be inferred that THE GENERAL KYOTO Shijou Shinmachi aims to provide a comprehensive and enjoyable experience for its guests.
Whether it be enjoying a refreshing swim in the pool, working out in the fitness center, or indulging in a rejuvenating spa treatment, guests have various options to choose from to ensure a pleasant stay.
Moreover, guests can explore the surrounding area and take in the cultural and historical attractions that Kyoto has to offer. With its central location, the hotel provides convenient access to many notable landmarks, ensuring that guests have ample opportunities to immerse themselves in the local culture and beauty.
Does THE GENERAL KYOTO Shijou Shinmachi accept credit cards?
Yes, THE GENERAL KYOTO Shijou Shinmachi accepts credit cards. In addition to credit cards, they also accept cash as a form of payment.
Featured hotels
Featured hotels
Cities nearby
Popular cities
From
$316Call for great rates
+1-833-728-2041