The rooms are quite small for two of us we had a triple room which was just about adequate with two large cases. There were 3 beds one was a bed settee which we turned back into a settee to gain more floor space there was a lot of wrappers and dust under there and things people had lost during there stay and clearly shows although they hoover every day they hoover around things, that was my only moan other than that the staff were friendly and helpful, it's very close to train stations and loads of eating places and shops too, the robots are friendly too!!

finding wrappers and loss items from previous customers under the settee

Booked a twin room with the LG styler which I stayed with my dad and we love our room! It is more spacious than we expected and we like that the toilet, bath & shower are separated. The rooms are clean and they make the bed and change our towels daily. Overall, a pleasant and comfortable stay!

Robot check-in did not work for us but thats alright as just a push of a button and a human staff will come out to assist. Would be great if an additional pillow was provided for each bed as well as bottled waters.

The room was cleaned well and the bathroom had a good amount of counter space. The check in and check out was pretty smooth and there was free self luggage storage if you arrive early or leave late. There were plenty of 7/11s and supermarkets nearby.

The pipes or air vents in the bathroom were connected to other rooms because you can smell all the unpleasant smells from other rooms at times...

Hello, When I booked this place I was quite unsure due to the whole robot thing, but I was SOO wrong! I stayed in two different hotels while in tokyo and I liked this one so much I canceled days on the other one to return here. While I was staying we suffered from an earthquake and the staff was so calm and attentive to us! The beds are comfortable and clean. The rooms are samall but you will see that all over japan so it was not a bother to us. Location wise is really convinient, its near Ginza and Akihabara, its near two stations and you can get pretty much everywhere through the ginza line or the asakuza line, which both are just a block away. At the last day of our stay here we discovered that just a block away was a buzzing bar and restaurant area! We wish we knew haha! I really recommend this place I would certainly come back whenever I am in Tokyo.

great size room with LG styler and large tv. couldn't get chrome cast to work but that is not unusual- robots were lame as expected - hoping for a dinosaur. human intervention required but all part of the fun. good position between metro stations. not too much hassle to get back to central or airport- one change of train. Lockers and luggage storage reasonable at 100 and 200 yen respectively considered reasonable. we booked 2 rooms and arrived early, and charged only 200 for our 4 bags.

was as expected for the price - would have liked to have some extra bath supplies - maybe some facial cleanser or bath salts, but only had hand wash, body wash and shampoo and conditioner bottles in room. could get razor and shaving cream from downstairs.

The location in Akasaka is very convenient to explore also other areas in Tokyo. Although the Check-in and Check-out is supposed to be managed by the robots if you have any further questions or difficulties you can still contact the staff and ask them for their help. They were also very friendly and let us leave our bags with them (for free) as we checked-out early and had some time to spare for our flight. And of course the very good amenities are provided (e.g. sleeping gown).

The rooms are quite tight for 2 people with their luggage (more suitable for 1 person). However, this is generally the case for many hotel rooms in Japan. Nevertheless, the bathroom is big enough and even has a bathtub!

Location is great. There are a lot of bars and restaurants nearby, but the best part is the 7/11 convenience store next door. The bed was spacious enough for 2 people. Last but not least, get the LG Styler room. The steam closet will come in handy.

The room did not have a designated place to keep/hang clothes. If you’re bringing big luggages, it might be a problem since there was no room under the bed also. Also also, our check in was at 3pm and we arrived in Tokyo like 10am, and when we got at the hotel to leave out bags, there was no hall or seating area where we could rest for a moment or catch our breath.

The robot staff were fun. The room was basic and clean. The amenities were not as convenient as in other business hotels we stayed at. The location was great with 3 subway lines nearby

We had the Do not disturb sign put all days of our stay, but they entered the room and cleaned bathroom anyway. They didn't do anything bad at all, everything was untouched, except cleaned bathroom, just was a strange thing.

I hadn't been to Akasaka before, so I didn't know how the area around rhe Hotel would be before booking. I was pleasantly surprised to see so many restaurants and pubs close by. The streets were also very clean, and less crowded than more popular places in Tokyo. The hotel itself was great. The staff was helpful and friendly. All necessary facilities easily accessible. The room was big enough for me as a solo traveler. Also easy access to multiple stations, so getting around was convenient.

Nothing comes to mind.

The room was comfortable, clean and quiet. The hotel is located on a street with restaurants and convenience stores and near two metro station with very good connections to the city, also is close to the Hie Shrine (a must go!). The breakfast was good, with different options to suit your taste. The robot check-in was funny, a curious experience I recommend. The hotel has an open acess library with a wide variety of mangas on the 1st floor.

Nothing, I really enjoy my stay on the hotel. I would have appreciated if some of the mangas were in English language!