Central location .. v well connected with other suburbs

staff was trying their best English speaking but communication and v important Vegetarian food BIG PROBLEM .

I enjoyed the location, service, room design, amenities, swimming pool, sauna, spa, and lounge. It was a perfect mix of japanese and western style. The lounge was unforgettable.(great view, food, drinks and service). I wish I've stayed atleast another 2 nights to enjoy the pool and the beauty of the hotel.

The breakfast was the same for both days.. They should change the options each day.. at least on a two or three day rotation.

It’s located slightly north of the crazy Shibuya district, which is great to visit but I’m not so sure about staying near. It’s next to the government building areas, so it’s ever so slightly quieter (at least as far as Tokyo goes). There’s a subway station in the basement, and if you’re brave enough, all of Tokyo basically lay at your feet. We arrived rather late at night and discovered to our amazement that it is adjacent to a beautiful shrine, which was empty and dark and positively magical - buzzing with cicadas and downright enchantment. The building itself it exquisite and beautiful, with views all around. Everything you could want in a pinch is a short walk away - from convenience stores (everywhere) to walk in, quality but not pretentious restaurants. Arriving about 9pm as we did, we were starving, and within minutes wandered into a ramen place that was busy but not haughty and we proceeded to devour a sumptuous dinner. The hotel also has a glorious indoor pool and spa on the 14th floor, which opens at 6:30 and which I visited every morning for some laps and relaxation. The staff were incredible. I traveled there with my daughter, who speaks Japanese, but when she wasn’t around, they were conversant in english. Also, check out the incredible whisky bar on the 4th floor. Room was absolutely silent and clean. Comfortable beds. Incredible views. When I return to Tokyo, I shall return to the Capitol Hotel.

Nothing.

The Capitol Hotel Tokyu is very conveniently located on top of the subway station with 4 different metro lines. Great if you are planning to jump on the metro or go for day trips with a JR Pass. The area surrounding the hotel is clean, safe, not crowded and an easy walk. It’s a nice quiet escape after the bustling streets of Shibuya. The Premier Corner King Room is good for 3 adults and has two giant windows with a city view. It is 58 sq.m which is spacious by Tokyo standards and we had a very comfortable stay. The hotel environment is modern and pleasing with water features.

The hotel has dim ambient lighting which is fine for the lobby and common areas but it’s not great in the room - particularly the bathroom. The room could be undated with my storage space in the bathroom.

The hotel provided excellent service with excellent concierge assistance. The rooms are fairly large and comfortable with oversize bathrooms. Very good access to the Tokyo Metro.

The neighborhood although very central, was somewhat less engaging than I expected. We tended to head to other areas of Tokyo, which is one of the most interesting cities.

The room was exceptionally comfortable and clean, especially the bed and the bathroom. One of the most comfortable set-ups I've experienced in a long time. View was stunning. I'd come back just for the tub. The location above the subway station was perfect and taxis were always on deck. An extremely good value for the quality.

There was absent staff at the spa on two occasions, which made inquiring about services difficult.

Everything was good. The hotel is centrally located and directly connected to a few subway lines. The commute to Ginza, Shibuya, Shinjuku is super convenient. And it's within walking distance to food street. Special mention to the concierge team who is superb to help us reserve a few restaurants, including Sukiyabashi Jiro. Their services are very professional and friendly.

Nothing much to say.

Quite location, yet accessible transportation to other areas. The subway station is in the basement of the hotel. There is a beautiful shrine located outside the front of the hotel. The hotel itself is beautiful with amazing views from the room. Short walk to fun resturants and bars.

Modern, clean and luxurious property that is conveniently located in a quieter area (but still very convenient) which we really enjoyed. We also appreciated access to four subway lines as the subway station was right below the hotel. Breakfast at the hotel was delicious too- plenty of options and variety.

Everything was perfect!

Best Hotel stay we have ever experienced. The staff was super friendly, helpful and professional. The hotel was beautiful and wonderful. The beds were comfortable. We loved that the subway station was just underneath the hotel. The location was great. Everything was excellent and amazing. 10/10 we would absolutely stay here again. True Japanese hospitality at its finest.

nothing. we loved everything!