So in love with the view facing melaka river cruise. Balcony so huge. The room n balcony so clean n very nice. The bed so comfortable n very clean. Staff so helpful n friendly. Reserved parking are provided for us. My children so happy. We love to stay in the hotel, everything is near just walk 3 -5 min u can go the restaurant n many shop there. Location so strategic. Love it so much. Tq gingerhotel

No lift. Have walk up the stairs to the room level 1. But its not a big problem.

Had a room with a window, nice and high ceiling and beautiful wooden furniture. Very close to the a lot of shops, sights and restaurants around town. Staff is lovely too!

I have to say that there was not too much space and the bathroom is kind of open too, but it was manageable if you stay with someone you know well. It was tough to store my big suitcase, however I think the staff noticed so we did get offered an upgrade to one of their partner hotels (Heeren Palm Suites) after one night and were very happy with it, would rate that even higher!

Good location - close to night market, if that's what you're looking for. We booked the room at the back of the hotel with a balcony, which was small but that was fine. The room was very clean and was made up every day. Occupancy at that time was low, so on the final of 3 nights we were offered a move to a sister hotel along the street (a suite) for no additional cost and we accepted. Staff there were also very friendly and helpful, so cannot fault the hospitality shown throughout.

Everything about the townhouse. We didnt expect to get the entire house, was just expecting a 3 bedroom at first. The place is exceptionally nice, very clean and well taken care of. Staff are very friendly and helpful. Breakfast spread was good too. The townhouse is strategically located near to jonkers walk, all walking distance to nice cafes and restaurants. Would definitely recommend the Urban Townhouse to others!

Suggest to put basic kitchenware at the unit

- Perfect location, close to everything but quite in night. - Very friendly and helpful stuff. - Beautiful room, well preserved, high standard with wood and marble and very clean. Many thanks for hosting me and all the best for you.

- Nothing really, but for some people maybe: - Aircon if other rooms are quite noisy during night. This is quite usual as I experienced during my travel through Asia.

I recently stayed at this hotel and had a fantastic experience. The rooms were incredibly clean and comfortable, making my stay very enjoyable. Additionally, the staff was incredibly friendly and welcoming, which really added to the overall experience. I would highly recommend this hotel to anyone looking for a clean and comfortable place to stay, with great customer service.

Location was excellent. the service was great. Very clean and comfortable

There was no breakfast option and we couldn't request for Ice. The 1st room on ground floor requested had a very strong choking musky smell that was unbearable then they offered me the 2nd room#104 which was much much better.

Its close to all attractions. A very big and comfy house. It can fit for large family. Its suitable for family . Walking distance to boat cruise, flea market, in the middle of Jonker Walk, Hard Rock etc. Near 7E & Family Mart. Private parking👍🏼

None

The Urban Townhouse was humongous and is perfect for family retreats. The staff members were very friendly and helpful. Breakfast wasn't included in my booking, but they were very nice and fed us a hearty breakfast in a beautiful shophouse cafe throughout our stay!. We really enjoyed the hospitality. Will be back!

Nothing at all!

Great location as it very close to Jonker Walk and other attractions. Helpful staff who is trying to solve the room air-con problem eventhough is 12am-1am already. Good experience of staying in it as we get to know how the structure of old time houses is. Luckily, hotel's reserved parking is not full, and we get to park our car there.

To the guest: If you are a impatient driver, better choose other place to stay. As staying in "old city" please expect narrow road, one driving way, and always full of car, especially weekend night. (Road block due to Jonker Walk night market on Friday, Saturday & Sunday, may take you more time to find the correct way to the hotel) It will better stay here during the weekdays, because on the weekend nights Tricycle with loud music will pass through the place even at 1am. To the hotel: Please consider to put some cups and utensils in the house.