- very nice outdoor common areas, a little jungle in town ! - great location, in Tulum downtown with great restaurants and coffee places around. - the room was big enough and comfortable. Basic but considering the price, value worths - breakfast was great ! (Delicious omelette + coffee and fruits) - the staff is very welcoming and friendly -literally next to the ADO bus station

A bit noisy, with the bus station next to the hostel, but with earplug, we don’t hear anything

nice vibe to the place, you get what you pay for, able to rent a few bikes so that was good.

when it rained the rain came a bit through the walls and there was no chance of not hearing the traffic outside. plus side is that the rain helped me sleep

Charming & cozy little hostel with very nice staff, outdoor kitchen is convenient but missing fridge, coffee is excellent & free, clean room & bath also appreciated & bar serving food open every night!

The dorms are not isolated & area is very noisy, so very loud all the time & hard to sleep, bed are not so comfy & wi-fi is bad, cuts all the time so I had to use the network from hotel next door, no air conditioning so it's quite hot inside to sleep!!

Very good hospitality, called me by my name which was nice. Owner and staff were very friendly. I felt very comfortable and safe at the Cha Cha Cha. The location is great if you are taking an ADO bus as directly right behind the station. Also the breakfasts were AWESOME!!!

The “patio” bathroom is a bit tight for space, but whatever, it’s nice having another bathroom on the premise.

Very cozy hostel. Nice breakfast. Kind and helpful personel. cozy atmosphere. Free water. Well equipped kitchen. Offers tours. Great value for money and an excellent location!

A bit noise from the nearby ADO station, we would however sleep with no problems. The staff plays loud music every day. probably to cancel the noice from the ado station. Toilets could be cleaner and bigger. They did not flush well.

The staff were very helpful and friendly. The breakfast was lovely and excellent value for money. The location was very central... right opposite the bus station. There was a bit of outside space for our boys to play.

The bathrooms were a bit smelly and the showers did not work very well. The toilets didn't flush that well either! Everything could've done with a good clean too! It was all very basic but we couldn't expect too much as it was very cheap!

The staff are super friendly and try to make you as comfortable as possible. I stayed at another hostel called Banana Tulum and it was twice the price of this hostel and absolutely horrible. when we arrived at Cha Cha it was a million times better and you are literally across the street from the bus station

We stayed in the private room but we were eaten alive by mosquitos. They should add a mosquito net but otherwise had a great stay We also needed to catch a bus at 7am and when we tried to leave the door was locked and no one was around to let us out. we couldn’t miss our bus to catch our flight so we had to squeeze through the gate. They should let guests know what time they have someone not available so we can make sure we can leave without stressing that the entrance is locked

Friendly and helpful staff. Good location, directly behind ADO bus station and also the main Street. Kitchen well equipped. They are offering breakfast for 50 peso. Was delicious. Dorm is nice but gets quite hot inside as there are less fans. Nosy because of busses arriving through out the night. Locker's in room. The toilet flush needs an improvement

The staff was great, room size and it was a quiet neighborhood. Right behind the ADO bus station. The price is perfect for 1 night or 1 week.

The property is fine it’s just the distance from the beach but they have bicycles and the taxis are cheap.

Delicious omlette for breakfast. Close to ADO station what was imoprtant for us. Safe neighborhood.

Rather dark in the room. Very small toilet, I don't have enough space for my legs.