The hotel was very clean, modern and comfortable. Relatively close to transport options and next to a small super market. The neighbourhood was quiet but unexceptional. The location was good for my purpose, visiting family.

The staff, particularly the evening staff need more training or experienced personnel. The power went out in my room, only my room, and they had no idea at all with how to solve the problem, which was obviously a fuse or broken breaker. Their repeated suggestion of "put the card in at the door" did not go down well, they came across as patronizing then frankly stupid. Finally a technician was found, who took less than two minutes to fix the problem.

The reception staff was really helpful and pleasant. I appeciated surroundings of the hotel near canals and park without noises from the traffic. There is a supermarket just on the corner to buy breakfast or other things. Even though the hotel is not situated in the city centre, it was easy to travel by public transport and it felt to be save during dark evening. I did not opt for a breakfast since vegan options were truly limited. I would recommend the hotel for anyone who would love to explore vibrant centre of Amsterdam with commuting back to a quiet suburbs.

After check-in, we found out the fridge in the room did not work. However, the staff acted immediately and after trying to repair it, they offered us transfer to another room or let us use a fridge in the kitchen. The second day the fridge was repaired. For the sake of comfort, I would appreciate to have replaced a hair dryer which is old and not effective. The phone in our room did not work. In the evening and night, we heard a bit noise from the other rooms. Also, I would consider putting a carpet in the room. The room and the common area of the hotel was not perfectly clean, the hotel would need to have a renovation. Overall, it did not influenced negativelly our stay.

Close to shop, close to pizzeria, clean, nice breakfast,helpfull employees.

Didnt liked light in bathroom. Just couldnt see yourself how very strong light on mirror is. Also didnt liked glass door in bathroom. Doesnt gives you privacy.

We liked big comfy beds and space in the roon the whole hotel is very stylish The pizza place next to Spare is very good

Hard pillows, coffee machine didn't work, dust on bed board (lots someone draw a face on it...) Staff didn't know directions and told us to use Google... Location was the biggest issue, the tram bus stop is good 15/20 min walking distance and not in clear direct line... We ended up walking through park. We used taxi to go back to the airport as buses seem to be going each 30 min apart, so could risk to be in huge rush... Not good for a family with small kids (unless you are using taxi)

helpful staff; comfortable rooms

the hotel is short on staff here and there at the moment

It was in a quieter location in Amsterdam, a bit further away from public transport (abt 10-15 mins walking to Henk Sneevlietweg metro station and bus stop Antwerpenbaan). The building was really beautiful and the staff were really friendly and helpful. The room was perfect, especially for the little money we had to pay. I felt totally safe in the hotel as well. Room cleaning was done everyday, and there were lots of facilities. There’s also a little supermarket called Spar near the hotel where you can get some fresh stuff like baked bread. You can easily get to the city centre by public transport. The hotel had a peaceful quiet vibe, but not unwelcoming.

That's a Classic Hotel, the facilities are in very good condition, the rooms are good and spacious, the beds are Excellent, they hug you with the pillowtop. The loction is also pretty good, a little far but the walk from and to the bus stop is inside a forrest. Pretty cool! Theres a Supermarket right by, that helped a lot.

The little fridge in the room could be better, you see thats a old model from the gold days of the hotel, when they used to have a system for charge beverages inside the fridge, but cmom, nothing big of a deal to be fair.

Very cozy, comforting, warm, quiet, the staff were nice and helpful. Also there’s a little market in front, making it super easy to fetch anything to eat. We ordered an Uber every time we wanted to go to the centre therefore by car it was around 15 minutes max to Dam square/RLD, 30-40 max to Zaanse Schans and Zaandam (must see them). *But i believe that the train station is very close as well if you prefer that, very nice neighborhood all in all*

Everything was great :)

The hotel is located in what I would call the suburbs of Amsterdam. It's away from busy downtown, but easily reachable by either tram or metro, which are within walking distance (I recommend the tram). The staff was quite friendly and always had a smile. The beds could have been a little more comfortable, but overall clean and inviting. A great bonus is the Spar supermarket located right next to it, so you can stock up on drinks and breakfast before heading out to explore Amsterdam.

Nice and big hotel, good and comfortable bedrooms, dimmed lights. It has an espresso machine in the room. The staff was very helpful. They have an ice cube machine in the halls.

Not clean at all. We put the cleaning paper on the door, and the room was not cleaned until we mentioned it to the reception. The floor was filled with dust as if they didn't vacuum. We drank coffee in one of the cups, and they didn't bother to change it. They just threw the remaining into the sink and left the cup unclean.