We were very pleased we could bring our little dog with us, we were upgraded to a bigger 2 bedroom unit which made it more enjoyable,and when I asked if we could have a later checkout in the morning that was also able to be achieved as well.The nice lady was very friendly and accomodating🙂

I really couldn't fault our stay, was very roomy and even though the rooms were an older style was very clean and nice roomy space which was great after travelling a distance that morning🙂👌🏻

There were several aspects that I really appreciated. I loved that the grounds were so sweeping and spacious and at a good distance from the road and traffic noise; Michelle, the proprietor, was a pleasure to meet, warm, concerned and professional; and the motel room itself was exactly what I needed. It was spacious, well heated and the bed was extremely comfy.

What I didn't like was that I was unable to stay longer. This was due to my own commitments and no reflection on the Cromwell Motel. Another week would have been really good.

Nice sunshine on the deck and into the room. It was so nice to sit on the deck almost till the sunset. The bed was very comfortable. Nice and firm!! Wide kitchen bench!! Although we didn't use any pans or cooker, we liked there was a gas cooker.

The leg of the heater was broken. We thought we better let the owner know, but we could see there was some repair done already but not properly, so just left as it was. It was wobbly to use because of that. Could be dengerous. Also pretty muddy and bad ground condition infront of our room where we parked the car. We were just lucky as the weather was good.

Michelle was very nice and helpful. She turned the heater on before we arrived, took us to the bike rentals, and gave us a ride back to the motel. Thank you Michelle for your kindness. The room was spacious and homey. For the price it is a great value. The kitchen got all the necessary stuff to make a meal. The shower was so nice to be in, it was big, the water warmed up quickly, and the shower head is moveable.

The wifi has some problem the night we arrived but it is out of their control.

I loved this place. It was roomy and comfortable and everything we could have wished for in our unit had been taken care of.

To use the washing machine I needed special tokens that could only be purchased from the office. The office was shut with no indication of when the staff would be back. Additionally the laundry was only open until 8pm, so I had no way to do our washing that night before leaving the next morning. I had been planning to do it at that stop point in our holiday but no luck. With 4 children that was quite an inconvenience for me.

Site manager was incredibly helpful, our group had to switch rooms due to our poor organisation but we were reassured that our new room would be cleaned first so we could get in to prepare for a wedding we were attending! Very grateful! Location was perfect, rooms were clean and comfortable with TVs to keep up to date with the Australian Open Tennis. Thanks for a great stay!

The staff were very friendly and helpful. The location was convenient to the places we wanted to go, and I had a boat with me that there was space available to park at no extra cost. The rooms were older but all facilities worked and the level of cleanliness was exceptionally good. We had plenty of room and were able to cook our own meal in the room.

Perfect night stay!! After a long travel day after a flight and 1hr drive was the perfect place to relax and rest up for the drive back home. Kitchen was awesome, had everything we needed, knives very sharp!!!! The beds were extremely comfortable and the electric blankets were a nice touch, made for a warmer night!

Location was perfect. Staff friendly. I love the place. It is a little tired and could do with a repaint but that is not what makes a good motel for me :)

One of the bedside lamps in the bedroom was broken. Did not matter to us but you will want to know in order to get it fixed. I ran out of plunger coffee sachets as I think there was only one. Perhaps two or three would be helpful.

We had booked the stand alone bungalow and the benefit of that was that we did not hear a thing .etc shower next door or people / cars comming and going. Had an excellent reception when arrived and good nights sleep after a four hour flight into Queenstown.

Absolutely nothing we did not like about it. Bed was a bot soft but that is a personal preference. Driveway to the bungalow could do with some maintenance.