Very nice location and facilities overall

The kitchen is lacking a few things. Not enough drying towel for the dishes nor cleang rag to wipe benches and tables, so people use the kitchen towel to clean, but then we have to use them again for drying the dishes. Also, the kitchen did not get clean after diner so for anyone waking up early it's as dirty as the night before from what it seems. Nothing that bad, just a few very important misses for the price range for just a bed. Very constraint space to access the lockers so people leaves theirs luggages in the middle of the room. Pots, pans and ustensils in a very bad shape.

The spot in front of the hostel is wonderful. I could go out every morning and night to see the lake and nature. About the facilities, I specifically liked the drying room. I've never seen this kind of room before in any hotel or hostel. It was very useful and I liked a lot. I visited the room for my wet items everyday. Don't worry, it was not that stinky. A room for 6 I stayed and the bathrooms are also mostly neat. The shower booths are sometimes very wet though.

I like the drying room, but I feel like things that have been in there for a long time need to be cleaned out. Except that, nope, in Queenstown, very good.

We really enjoyed the lcoation which meant we were outside of the bustle of Queenstown centre and meant we could enjoy the views when walking along the lake. It was about a 10-15 minute walk into the centre. Clean and comfortable rooms. Well equipped kitchen, lounge room and washing facilities. Although expensive it was in line with Queenstown accomodation prices.

We paid for a twin room for a few nights and a dorm for the remianing nights. The dorm was much more spacious and had more storage than the twin room - even though it was cheaper. We should have just gone with the dorm for the whole trip.

Very comfortable clean room. Staff were very helpful.

Unfortunately, it was not as pictured: I didn’t have the balcony and views of the lake were obscured by trees and dirty windows. Noise from people walking across the room above carried. It would have been nice to have complementary milk, coffee and teabags as this was a private room away from the supermarket. A chair for the desk would be good too. It is farther from town than expected. For a disabled person, the “five minute walk” is more like 15-20. I’m glad I took an Uber to the cable car as the slope to the entrance was extreme! Taxis will charge a minimum of $15 to get back from town: Uber $10.

This is the best hostel I have ever lived at ,most clean and tidy ,there were numbers of bathroom and toilets so that didn’t had to wait on line .charger port and light right on top of bed .Another amazing thing was there was curtain in each bed for privacy .staffs were so amazing .I don’t know his name but he was so kind enough to give me shampoo when I told him I don’t have one and was always greeted with smile and welcoming attitude . I already miss Haka house .clean ,spacious ,fully equipped ,right in front of the lake . Best hostel I have lived at 🤩 Can’t wait to be back again ! Love from Australia 🇦🇺

The kitchen was well-equipped and clean. It seems like guests were conscientious about tidying up after themselves, and the staff did an excellent job of maintaining the cleanliness.

One of the fridges had a milky substance spilled inside that leaked out to the floor, and a sign indicated that fridge cleaning only occurred on Thursdays and Sundays. The spill was present on Monday, and staff had simply placed towels over it to absorb the liquid. This left the fridge with an increasingly unpleasant odor until it was finally cleaned on Thursday. It would be beneficial if the cleaning schedule could be more flexible to accommodate unexpected spills.

Very nice hostel directly by the lake, 10 min walk to downtown. Spacious kitchen and common area, nice rooms with the standards of the other Haka Houses. Parking available to be booked in advance at 15NZD per day - there isn’t much parking available in the street.

I stayed at several Haka Houses in NZ and they’re all great, this one however was very loud in the evening! I couldn’t fall asleep until late as other guests were talking loudly and running in the corridor and through the stairs. Maybe some signs to invite guests to be more quiet and not run close to the rooms would be good.

Great location alongside the lake, just a few minutes walk away from Steamer Wharf. Had everything I needed. Great kitchen and eating areas. Friendly staff on reception. Stayed in a 3 bed room and had a superb night’s sleep. Very clean. Perfect for my budget. It always helps too when you have considerate people in the room and they were. Thumbs up from me.

Parking can be an issue along the lakeside as it gets very busy. You can pay for parking at the hostel, but it wasn’t available for my first night. Still, found a space in the end.

Kitchen was always nicely cleaned in the morning (from the night staff), and new kitchen towels provided daily. Big nice kitchen. Lounge was cozy with the open fireplace (wasn't on every night though it seemed). Room was good size, did not feel to cramped even though there were 8 beds (4 bunk beds).

It was so cold in the female bathroom, after shower you were shivering again in less than 1 minute. Sitting down on the toilet seat was like sitting on ice, that was the worst thing about this trip (I travelled in July).

The private king suite we had was amazing, super comfy bed, pretty view on the 3rd floor facing the lake with a little walkout balcony, private bathroom, mini fridge, kettle, and everything felt very clean. Overall, was a good space that has everything you could need with full kitchens and laundry services. The lounge room was pretty full so didn't get to use it but was very popular. Short walk from the city centre and close to the local Orbus bus stops.

The heater in the room wasn't the strongest so was chilly in the morning. Walking through the 2nd floor to get to the 3rd, it was quite smelly in the hallway, mix of body odours and washroom odours, not pleasant. The private room could use a larger garbage bin.