The SPA is probably the best in the world out of those I visited on couple different continents in number of countries. The personnel at the counter and in the SPA area is very friendly and supportive. Of course the great bonus are sauna shows which make this place the sauna world capital. I just hope I will be able to stay there when the colosseum will be open (that one is just my schedule). I am really excited to visit the show in the colosseum.

It was a great stay but there was a louder group singing up to 2-3 AM, which didn't help to sleep. However, the apartment offered was a great space.

Very convenient to visit the thermal baths. I am glad I stayed here for one night. Great deal as the price of admission is included and you have access to the room at any time. I got to Katowice and back by bus, very easy. There is even a supermarket right outside the spa. Breakfast was great. AC was great. The show in the big sauna was very funny and unexpected.

The room's electronic locks are annoying. The room before mine had a bug in the lock and the alarm rang very loud and there was no staff...the noise was very loud even in my room and made sleeping difficult. They certainly have a big problem with these locks.

Roman Baths (specially the outside area) gives quite unique experience. Shows in saunas are very energetic and joyful.

No air conditioning in the rooms, roomas are kind of worn out. Limited choice in breakfast and no decent coffee (coffeemaker was broken).

Very nice luxury place with great spa and sauna facilities for affordable price. I liked that the entry to the spa was already included in the roomrate, you get even a bathrobe and towel for the spa visit. Some pools have very nice warm water, even some bigger ones where it was pleasant to swim. Great sauna ceremonies! Amazing garden view in the evening with lights. Restaurant consumption will be booked on the chip. It would be nice to have the same chip (bracelet) also as a room key and not having the need to leave the key card at the reception. Nice breakfast also included.

The hand shower in my room was very calcified, didn't look good. But overall a very nice hotel.

Amazing place😉we took part in the night ceremonies as well and we can highly recommend the experience😉

The staff spoke very little English and many signs in the Sauna's area were only in Polish.

Very good place to stay and relax in hotel available SPA & Wellness zone which had all necessary. The big surprise was Coliseum sauna with show. Breakfast was good for me. Room was clean with available air condition. Parking for free.

I loved my stay here. Friendly, helpful and kind staff. Great apartment and access to the gym and sauna complex is wonderful.

The style of the property is exceptional. The facilities are excellent. The Spa has great facilities with lovely swimming pools.

Nothing. I was pleasantly impressed.

This is an excellent hotel in a really good termy (Wellness Centre). Fantastic saunas and aufguss included in the price. Breakfast was also included. I hope to visit again. Aufguss is best at weekend.

nothing really. Spa area is a bit reduced on a Monday but it followed a great weekend of show Aufguss.

Saunas and sauna ceremonies are very good and worth visiting. Staff at the hotel reception were smiley and welcoming.

The hotel room could enjoy some refurbishment, just a few basic examples: toilet paper falls almost down because the paper holder isn't properly mounted, towel rack was also loose.