Gorgeous hotel inside and out, great location. Staff were all so friendly.

Only downside was it is unfinished but this didn’t affect my holiday. When complete this will be some hotel, will definitely go back to experience.

We've been here before, and enjoy staying here out of season. The staff are very friendly and the location is perfect. The rooms are a good size and this time our bathroom was quite large. They have taken many measures to make the guests feel safe during the pandemic.

So far we've never had a room facing the pools and sun! There were two people on our floor isolating with Covid. Their trays were left outside their doors in the corridor for long periods of time. Despite our best efforts, both my partner and myself caught Covid whilst staying at the hotel. It would be good to have a kettle in the room to save bringing our own each time. There are only two television channels in English for adults, and one of those kept losing the sound! We wouldn't normally be bothered by this except I suffer with chronic fatigue syndrome and have to rest in the room often.

Room - Excellent room, two large beds so able to stretch out. Downside, no kettle so couldn't make a tea or coffee in morning, although both available in restaurant in morning. Food - fabulous, large choice of hot and cold food, buffet style with lots of attention to Covid rules and personal safety. Location - On the beachfront - couldn't be nearer. Brilliant activities run by Celisse (italian) during the day and evening

as mentioned above, a kettle in the room would have been very helpful

Quiet option of the terrace pool and bar, the food, the friendly staff, the location

The lifts and electric doors didn’t always appear to work and not only was it difficult and elongated route to get to the pools the signposting to different areas of the hotel was not clear. Also many of the staff themselves could not tell us how to get to our room or to the pools so they should be trained on this . More info in the rooms about the facilities would be good. We read after that there was a teenage club but we had no idea what where or when that was so my teens did not use it.

Location perfect for beach & walking to Marina. Good selection of food for breakfast.

Too many together for Breakfast, a bit chaotic. Lifts very small for amount of people using Restaurant. Tea, Coffee from machine not nice. Staff always taking away plates etc from your table before you are finished.

Spacious clean room with mini fridge. Superb plentiful in-house meals with so much variety, fully equipped spa, heated indoor pools and gym. Restaurant staff, even though extremely busy, were always friendly and very courteous. Large outdoor pool was thoroughly enjoyed by my children. Ease of access to the beach, shops, groceries, restaurants and local buses was a welcomed bonus. Views are breathtaking. Issues with my keycard were dealt with promptly by hotel staff.

Would have been nice to have a kettle and tea/coffee making facilities in the room. Spa facilities were at an additional cost.

We had 2 rooms and they were both comfortable and extremely clean. Staff were super friendly and polite. Food was amazing, good choices in the buffet. Fun entertainment It is a busy hotel, however there is a lot of room so it never feels over crowded

The only thing that bothered me was that the majority of the umbrellas are fixed, therefore it's hard get positioned in the shade without a lot of moving around. It makes it really awkward when there's a group of you.

Everything is new and nicely designed, clean. The food was superb, every dish or fruit was tasty. Really loved the place.

The hotel is designed to be accessible for people with mobility problems or parents with prams, and that's really great. What's not great is that you get to be walking quite long distances in a maze of elevating/descending open corridors. And it is impossible to avoid them as there are no shortcuts, so it gets really annoying sometimes.

The hotel is fabulous, the transformation from the old hotel to new is amazing. Lots of areas to accommodate different kinds of personalities & fun areas for children. It’s my Eighth year at this hotel so know it well.

I do think the finishing touches in our room was not what I expected, hole in wall near TV, damp near bed from bathroom, the grouting in-between tiles not good. Such a shame because the whole transformation its self is amazing.

I visited the hotel 2 years ago before the refurb and was very dated but still we had a great time. I couldn’t believe the difference this time around. It was amazing. Everything about the hotel was fabulous. We also ended up with the biggest balcony of all. Room 1642. It was amazing.

There was nothing I didn’t like.