Hotel location is great, right in the middle of bars, restaurants. You hear some slight noise if balcony door open but once closed its quiet. From reception to dining to the cleaners, all the staff were friendly, professional and always happy to help. The food was lovely, each day had a speciality, Spanish, Chinese etc. Lots of choice and 2 separate stations so didn't have to wait. Drinks in hotel not expensive, and has entertainment in hotel an attached bar "Endeavour" at the back of Ambassador 1. Room was lovely beds were so comfy and the showers were really powerful. The pool was nice I think 1 warmer than the other. Plenty of sunbeds and brollies available. They are part of Hoteles Benidorm. So you can use your room card in other places, Western Saloon, California, Presidente, and others to get a discount on drinks not a lot but it all helps. I would def recommend this hotel it ticks all the boxes.

That we had to come home!!!

Just home today after a 5 night stay in the Ambassador Playa 2, have to say from start to finish it was fantastic, definitely the best hotel we have stayed in Benidorm to date, the food was lovely compared to other hotels we have stayed in, staff couldn't do enough for you either, definitely be back

Gorgeous hotel. Really friendly and helpful staff. Great food. Requested a high floor and was given a room on floor 10. Perfect. Have stayed at the Ambassador several times but first time since alterations. Love it. Stayed last week of March and weather great. Was able to easily find a sunbed. Would definitely recommend and can't wait to return.

Nothing.

I just love this hotel. I’ve been in April and I’m going again in September the food is fab the rooms are clean reception is so helpful

There is nothing I didn’t like about it

Location was perfect and rooms were very sound proof,spa is definitely worth a visit.

Gym could do with being done up a bit with new equipment,and the Aircon should be on more often in the gym👍

Excellent location, good food with plenty of choice overall

Sunbeds race when doors open & so many towels left unattended for long periods

Nice clean hotel all the staff are helpful the food was very good and well presented absolutely nothing to complain about.. It's right in the centre of all the fun and madness. Value for money was amazing.

The only drawback to the hotel was the loud music from the lounge bar at night, this did finish at midnight so it wasn't a concern for us, the scrapping of chairs being put back in place by staff was annoying as this started up around 1am and woke me up (when I was in bed that early 😂) Now I have to say I am being picky because this is a great hotel and I would stay again.

Location, food choice, clean, staff

The breakfast time would be better extended to at least 10.30am

Great hotel, perfect location, facilities were excellent, staff were great especially the lovely Amanda who was so helpful and nice

The hotel is beautiful. From the moment you enter the building, you smell fabulous aroma. Check-in was easy with no delays. The room was small but comfortable. The view from the balcony was nice. The beach is not far 15 minutes walking. We really loved breakfast and dinner at the hotel: lots of options. Menu was different every day. Service was amazing. We had sparkling wine every morning. 😄😄😄😄😄 The hotel had a washing machine so we could do our laundry too. All cool clubs and pubs are right near the hotel. So we could enjoy the party any time we wanted. Great experience. Highly recommend this place!

It would be nice to have a queen bed for us as a couple. Those two separate beds were moving all the time. Everything else was great. Many thanks to the housekeeping service, our room was spotless every day. Well done!!!