Absolutely beautiful hotel with stylish and comfortable public areas and clean, well equipped bedrooms/studios. Great to have kitchenette in our room as well as separate bedroom area. Lovely swimming pool and plenty of sun loungers. Also a spa for massages and facials. Sumptuous breakfast buffet included in room rate. Delicious lunch, dinner and snacks in restaurant throughout the day. Rooftop bar opened while we were there and was gorgeous (-as were the cocktails!) Hotel was very well staffed - especially at breakfast. All staff including manager were so friendly and helpful. Couldn't fault them. We will definitely return.

The only negative things I can think of are that the air conditioning wasn't very powerful, especially in the bedroom; and that the peg for the main weights machine in the gym was broken. Neither of these things detracted from a wonderful stay though.

Probably the best hotel I have stayed in, firstly the staff are exceptional, they are all friendly and so helpful. The breakfast is expansive and has something for everyone. The decor is modern and fresh. The rooms are spacious and clean, our junior suite has a big balcony that caught the sun till 4pm everyday. The location is perfect, a short walk to the beach (Playa Punta Portals), the village and the marina. The front of house team organised taxis for us to travel to Palma and Santa Ponca, these locations are easy to get to in a car. The food in the bar is delicious and service is always quick. The rooftop bar is stunning, has a great vibe and the staff work amazingly together; everything just runs so smoothly. I would definitely recommend this hotel and will return myself when I get the chance.

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We loved our stay at the Tomir Portals Suites. We had a warm welcome when we arrived from Carmen on reception, she was exceptionally friendly and recommended a restaurant to us which we visited twice during our stay. We loved our room, it was clean and functional with a comfy bed and a great shower. The best bit was the breakfast, such a lovely selection everyday and different things brought out each morning. Excellent stay.

I only gave 4 stars rather that 5 on staff because a few members (older men on reception) were a bit grumpy but it didn't impact our stay at all.

We had a spacious room for 3 of us with the sofa bed in the L shape part of the room towards the balcony. The balcony overlooked the sea, so was a really lovely view. There was a handy clothes rack for drying wet swimwear on the balcony too. The breakfast was really excellent. There was a huge variety of fresh food, both hot & cold to choose from. You could pretty much have whatever you wanted and it was open for a lovely long period so no having to leap out of bed early to grab a quick bite. The pool area was packed with sunbeds where you could relax in the sun and take a dip in the sizeable pool. There was also a gym & spa but we didn't use those facilities. The bar had an extensive food and drinks menu, and everything we tried tasted good. We will definitely be going back!

We struggled to get a taxi on the Saturday lunch time of our stay. It wasn't the fault of the hotel that it didn't show but the male receptionist was a little "computer says no" when we were trying to order it and was quite surly when we asked him to check up on it. Really we'd have been best advised to wander down to the nearest taxi rank, which is what we eventually did and we got a cab quickly then. But as I say, not really the fault of the hotel. It was just a super busy day for taxi bookings!

Everything! Strawberry Daiquiris on point 👉 Breakfast selection absolutely fantastic 👌 Lunch/dinner menus were great food was delicious. Staff super friendly. Great pool.. Good location. About 30-35€ taxis to Palma old town/Airport, €15-20 to Magaluf. -no minibuses though, 2 taxis if you have more than 4 passengers. Our deluxe junior suite was phenomenal! Absolutely stunning.. beautiful views of marina and portals. Great complimentary pool towels. Jacuzzi was lovely Would definitely come back again! It's beautiful You must book meals at nearby restaurants in advance very unlikely to get reservations otherwise. Most Bars and restaurants close around 11pm there are 2 clubs but be warned- you must buy champagne/vodka for table in these places.

Sunloungers start getting reserved at 5.30am with towels... Pool closing at 7pm

Everything! Nicolas the director/manager is an amazing host and made us both feel welcome and special throughout our stay He smells good, looks good, has sexy voice and dresses smart, plus he's cool with everyone

The Japanese restaurants all over Magaluf Most are fake and the chiefs are fake, they cant cook rice correctly, its hard and not fresh and the sushi tastes like it was yesterdays... They also like charging you 10% on top of your food and expect you to have a nice dinner?? However, in the town centre there is a place called (dragon sushi) its on the corner and the food there is fresh but no one speaks Japanese lol

Breakfast was exceptional - everything you would want including freshly made pancakes and omelettes. All the staff were very friendly and helpful - from the manager to the cleaning staff and everyone in between - without exception, everyone I encountered demonstrated a gracious and welcoming attitude, which made my experience all the more enjoyable. The room was large with a separate bedroom and two balcony areas - both of which had an excellent view of the sea. The next time I am in Mallorca, I will definitely stay here.

Nothing - there was a minor issue as the sliding bathroom door became stuck, but the hotel promptly fixed it.

the hotel is exceptionally clean. we had new towels everyday and our room was cleaned thoroughly everyday. We had two balconies with a fab sea view. The beds, even the sofa bed, are comfortable and we all slept very well. the breakfast is varied and caters for every taste. you can order your own omelette with various fillings including a full cooked breakfast, or just have toast and conserves, pastries or yoghurt with fruit. the most exceptional value for money hotel I’ve ever stayed in. the pool area is first class and has a pool bar and eating area serving snack lunches , cocktails, beers etc…. all the staff are friendly , efficient and courteous. we enjoyed our stay very much.

the only negative really was that the pool was very cold and it was a little noisy at night with other guests coming in at all hours and the constant sound of refuse collection lorries. however, you probably can’t ever get away from this with a large hotel.

The hotel is in a great location with a short walk to the beach, Marina or the excellent restaurants in the village. The hotel represents amazing value for money, it is nicely decorated and stylish, all the staff keep it spotlessly clean, with all areas light and spacious. Rooms are large and with super comfortable beds, and nice balconies or terraces. Breakfast is varied and fresh, omelettes are delicious. Above all else, it is the staff that make the place special. Super friendly and nothing is too much for them. Even in October when the place is still busy (a sign of how good it is!) they all have smiles on their faces and greet everyone so warmly.

If I am being picky, the only criticism is that the staff at the bar are a bit stretched at busy times and wait times are up to 5 mins.

Overall the perfect place to stay when visiting Mallorca - a reasonable walking distance to both Palma Nova and Portals Nous, which are the bit more tourists areas. But also very close to one of the best beaches (personal opinion) and the “puerto portals” which definitely is worth a look. the bus stop to the airport, Palma and basically anywhere else, is just 3-4 minutes walk from the hotel, and shops are just around the corner. The hotel itself are super comfortable in every way - amazing breakfast, chill area and especially the pool area. The rooms are spacious and nice, and the staff are super friendly. In general it’s just the vibe that makes everything super comfortable ;)