Meals all times of the day were practical with a wide choice of meats, fishes, vegetables and salads, etc. There was usually a Chef present cooking at least one item in the center of the buffet. Sometimes crockery was scarce and people rushing around to find a plate or bowl. Commendably, the free flow soft drinks were from Coca Cola dispensers throughout the hotel. Unexpectedly, room was equipped with a small but practical kitchen for preparing light meals/ snacks if not staying on the all inclusive packages available. Small refrigerator but no pots or pans available.

A minor matter was the waiters endlessly clearing the tables of anything left thereon. If you went up for a desert, everything may have been cleared away when you return and someone else ready to sit at the table. Perhaps a table "occupied" card could be issued to diners. Scarcity of proper glasses for wine at meal times was a slight irritant. Regular or branded drinks were full price with no reduction for "All Inclusive" guests trading up from the cheap locally produced "white neck" bottles.

The rooms were clean, comfortable and spacious, with a huge sunny balcony.The food was plentiful and tasty with lots of variety each day, there was always something being cooked fresh by the chef and a lovely selection of salad to have with every meal.The drinks were also very good, with San Miguel on tap The staff were all friendly and helpful, and we enjoyed the pool area- always plenty of sunbeds around. There were activities to join in if you fancied and entertainment most evenings. The hotel is a 10-15 minute walk from the main beach and square, but there is a smaller beach, bars restaurants and a supermarket much closer in playa Bastian. We would definitely return to this hotel, it was excellent value for money and exceeded what we were expecting

After reading some negative reviews we were a little apprehensive, but the only thing we could fault was that the wi fi signal was a little weak in our room, we honestly couldn't fault the hotel for the money we paid.

the tv was able to play usb flash drive. there was only one bar staff but Hamza and Bray were very efficient and friendly. Thanks guys!

The food could have been better, some items over cooked and bland but there was always a dish that was tasty and cooked well.

I took my parents on holiday. They are elderly people and I was afraid of dirt or bad food. However, everything exceeded my expectations. We had spacious rooms and comfortable beds. The food was amazing and a very large selection. Drinks were poured according to your wishes and the staff was so polite that it is unheard of! I will definitely come back!!!! I don't understand the negative opinions. I don't know what more people expect.

The only thing I would improve is if the cleaners paid more attention to details, e.g. grout or cleaning taps, if this improves, the hotel can be promoted to the next star. I would also pay attention to Mrs. Angelina in the dining room. She is unpleasant and walks with her nose up. It was not nice when she was at work.

food staff and the entertainment where great also people where very friendly

the pool i have issues with my back arms and legs swimming helps me but getting out is a problem, i was in 1 day and got out ok, but the next time i was in i struggled to get out and my partner tried to help me i got to the edge of pool but it was very slippy and fell and could not get up, 3 gentlemen came over and helped me no lifeguard there, i was so embrassed i didnt go back into the pool the rest of my holiday which dissappointed my 10 year old grandson

Friendly helpful staff, clean apartment and common areas, close to water park, not far to walk to beaches and main drag shops and restaurants, can’t fault it for the money!

Not that we didn’t like it but a warning about the pool depth would have helped as we were unprepared and our son couldn’t swim! Bought him some armbands and he was swimming like a pro by day 3 but would’ve been nice to be prepared. Food choices aren’t amazing for fussy kids but we all found something to eat at each meal.

The staff extremely friendly, property was clean and tidy.

The ceiling fan isn’t the best, doesn’t really cool the room and isn’t very quiet.

This hotel suited my needs, perfectly offering enough facilities to ensure that I had the most enjoyable stay

All the staff were friendly and couldn't do enough to ensure I had the best break. The food choices in the restaurant were plentiful and freshly prepared. My room was perfectly situated with fantastic views

I liked my room 307 away from the pool and entertainment room, sunny all day full view to the beach over the house’s, I was facing the road but I didn’t notice that to be honest, easy walk to the beach’s and restaurant. The staff in the hotel worked hard cleaning staff, waiters and kitchen and front of house always friendly, English TV stations,

You get what you pay for so I was happy overall

Check in was a very easy and professional service.Room card and map given to help find your room.

An earlier check in would be nice but we could use the all inclusive while we waited