Location great

Drains smell a bit but weather very hot . No lifts so if you have mobility issues you should reserve a ground floor room.

What a great place for a holiday. The reception is bright with natural light and clean. The apartment itself was also light, clean and spacious. Every interaction with a member of staff was helpful, kind and happy. Reception staff helped with any questions and booking a airport transfer. The pool is a lovely quite space to relax with many tanning loungers which were nicely spread apart. The location itself is only a few steps away from the beach, shops, restaurants and 2 dive centres if that’s what you’re interested in. Our favourite bit was our balcony which had a good amount of space and overlooked the beach which offered beautiful sunsets and sunrises each day.

The only small downfall is that there wasn’t an aircon in the bedroom itself, only one in the lounge. However, we just slept with the balcony door open which was lovely to sleep to the sound of the ocean to.

We were warmly welcomed by Ruth and our apartment ready well before time.All the staff were so lovely and nothing was any trouble.Spotlessly clean and on the day of departure we had use of the baggage storage and the restrooms .It was a very relaxing break and I would recommend the Neptuneo. Close to the beach and the restaurant Dona Lola is worth a visit. Wishing you all a very happy New year 🎊

Very large apartment with 2 balconies overlooking pool and sea.. Good location, short walk to square, quiet , 2 supermarkets within 1 min walk.value for money.

Pool not available until our last day, not informed when booking no pool, not happy. Not offered anything for the inconvenience either. Only one english tv chanel, usually have more choice.

Location was perfect we had a Seaview.Room was basic but clean and spacious with a large balcony.Staff were all friendly and a couple of requests were met promptly.

Toaster burnt the bread quickly and it took a bit of masterwork to get it done evenly on both sides and without getting it burnt.But that was a minor thing and we laughed about it

Where would you start. Ruth was really welcoming very professional and helped make this holiday the best it could be. She really was the standout star ⭐ . I must mention Mario and Karina both as helpful attentive and professional. Felt at home straight away. Would we stay again. Definitely yes yes yes. For all the staff facilities we used was great. I do see some more refurbishment is needed and obviously planned just make this place better. Maybe bigger offering for food and beverage and even entertainment would put this up in the stars rating. For us it was wonderful 😊👍 many many thanks. Xxxxxx ❤️

No complaints at all to make

Lovely staff - very helpful, amazing views. Great apartment- really clean, really private. Excellent location.

WiFi was pretty bad. Had to hotspot from mobile phone most of the time. Not great in 2023 and the only thing that would make us consider not going back.

Excellent location, we could walk everywhere. Beautiful views of the beach. The staff we spoke with were all lovely and helpful! The hotel was fairly quiet, as it was March, but that suited us as it wasn’t far to go out to the restaurants and bars!

It was a little dated, and the double doors on the balcony had such a gap between them that I could get my hand through, whilst they were closed! Being windy, this meant they banged a lot which also led to the front door banging from the draft! We ended up wedging a flip flop in there, and it stopped the rattling, so that we could get to sleep! Found a few (small) cockroaches on the first night, as much as that’s no one’s fault, the big gaps in the doors didn’t give us confidence that they wouldn’t keep making it in… although thankfully we didn’t see anymore after that night.

great location

nothing spring to mind

The apartments although pretty basic were very clean and bright, comfortable with plenty of space and storage. We had a part sea view from a large balcony. All the reception staff were friendly and helpful and even the maintenance man who didn’t stop all day had a smile for everyone. The pool area was well kept with a very chilled atmosphere, never a problem getting a sun lounger. They are in a great location being sea front and very close to supermarkets, shops, bars and restaurants. Would highly recommend.

The only negative for us was we were on the third floor and there is no lift. Just something to consider for people with limited mobility.