Staff were welcoming and friendly, always on hand to help. The hotel was beautiful, rooms were excellent and the food was delicious! Plenty of areas to relax, enjoy a drink or spend time with loved ones. I needed to order a taxi a few times during my stay, I went to reception to arrange this and a taxi service arrived within 5 mins! Binibeca and Punta Prima are about 30mins walking distance if you fancy exploring on foot or a short journey by car. Mao is about 20mins car journey away too! Lovely restaurants nearby the hotel, great location. I would highly recommend!

It’s a beautiful place to spend a holiday. Very relaxed, helpful and friendly staff, and the atmosphere is calm and chilled out. Our suite had a huge terrace with a double daybed and sea view.- we loved it. The whole place was exceptionally clean and well kept. We loved the breakfasts - delicious choices to suit everyone’s taste. We used the hotel as a base to walk some of the stunning cami de cavalls, visit Mahon and gorgeous white sand beaches nearby, which at this time of year were pretty empty. We did have a car and would recommend one to see more of this gorgeous island, although by the end of the week we wished we had spent a little more time by the pool or at the wellness centre. Maybe next time….

Nothing. We did wonder if we should have had complementary coffee pods and tea - as kettle and coffee machine were provided, but it didn’t bother us too much and could have asked.

Lovely weeks stay at Barcelo Nura, very relaxing and peaceful setting. Staff very welcoming and attentive. Breakfast buffet had a very large selection although it is the same everyday.

Only a few things to be mindful of… the pool bar and restaurant is over priced (€17 for chips and guac is ludicrous) you’re better off going for lunch outside of the resort - paseo 60 in Binibeca is a great lunch spot, en carago not far either there’s also lots of restaurants in Cala Torret… they’re on the waterfront so you need to park up and walk to them (behind the supermarket). They do not give you enough free water (bearing in mind adults are supposed to drink 2 litres a day you get given 50cl)… so stock up at the supermarket. Unless you plan on staying at the hotel all day everyday I would suggest getting a car as there’s only 1 restaurant walking distance. Also the hairdryer has very low power so bring your own.

The hotel was very contemporary and well designed, with lots of lovely swimming pools and spaces to relax in. It had a very chilled poolside vibe (we didn't have any issues finding sunbeds etc!). The breakfast was great with lots of choice. The hotel was in a quiet area but right on the beach with a walking path to the nearby villages with more choice of restaurants, and also within easy reach of the capital by car or bus.

Our general impression of the staff left room for improvement. Some individuals were better but generally we found the staff less attentive and friendly. The handling of the pool and snack bar around lunchtime when we arrived was quite disorganised / chaotic and it took a long time to be served. The prices of food and drinks were also quite expensive.

Breakfast at the hotel was really tasty, with lots of choices The rooms were lovely, bed was super comfy, clean, cool and the shower was nice and powerful The live music each night at the bar was great, created such a relaxing atmosphere The vibe of the hotel was quiet and peaceful, very easy to unwind and relaxing

I’m personally not a fan of the pools being salt water pools I would say the evening buffet food is average There isn’t enough staff on at lunch or at the bar in the evening It’s not a flaw of the hotel but it isn’t close to other bars & restaurants but taxis are cheap, so it doesn’t cost much to get to them

The breakfast was perfect. The rooms are clean and beautiful. The territory is nice!

The location is very good but I expected that it would be a beach near the hotel. The nearest beach is 20 -30 min by walk it is not convenient as you need to go by car or taxi and take your stuff and some snacks. There are 2 cafes near by the hotel and you need to book them in advance. And there is no any shop near the hotel. The a la carte restaurant doesn’t work in the hotel so we have some problems with dinner. For all inclusive rate it would be not a problem.

The outside of the hotel doesn't show how beautiful it is! We walked in and thought it was gorgeous! We had a very warm welcome upon arrival, from two of the really lovely female receptionists, and even though we arrived early (12pm), we were dealt with, given a nice cold glass of cava, then shown where we could have lunch/a snack until our rooms were available. One room was ready by 2pm, which was great and it meant that I could use my sister's terrace to get some sun while she unpacked her things! The hotel, the room, the swim-up pool were just perfect. I felt very relaxed immediately! I have a very bad back, but the beds were simply amazing. The staff were all very friendly and warm and nothing was too much trouble. The cleaner came each day and replenished our crockery, emptied the bins, cleaned and refreshed everything. I didn't take the name of the female reception manager, but she was outstanding. Also, the tall male receptionist with glasses, who dealt with an issue swiftly and efficiently. Just brilliant! All of the hospitality staff were also outstanding.

The food was very disappointing. It was a buffet and was cold, tasteless and a real shame because it could have been so much better. The room service breakfast was freezing, so the food was inedible. If we stayed again, we would find alternate places to eat, but I would definitely return to the hotel, because that was the only thing that let it down. Also, perhaps more bar staff in the evening.

Clean, modern, staff were all very friendly and helpful. The variety of pool choice and breakfast was brilliant. We were also hugely impressed with how clean and well maintained the hotel was kept throughout the whole stay. All the staff were amazing.

We loved our stay however would recommend a few small tips to improve ambience during the day. We would recommend some gentle music around at least one of the pools, as sometimes it was awkwardly quiet during the day. I’d also recommend having drink service around the pool with staff doing for example a quick walk round each hour - as otherwise you have to get dressed to go into the hotel to order a drink. I think you would sell a lot more drinks this way as well.

The staff were really good friendly and on point. We had a few teething issues first the room smelt of sewage which they did rectify with a change of room. Second was that we paid and we’re all inclusive but 70% of the drinks and some of the food wasn’t included. Will a very helpful and nice chap organised for all of our drinks too be included in the all inclusive. He’s service in making us enjoy the time we had more was 10/10. This aside the hotel, food, pools, staff and accommodation was very good.

Staff, setting, food, cocktails, pools and the fact the atmosphere was very chilled.

Friendliness of staff; food was great; app worked great

Pool ordering took a very long time at points, once over 40 mins to arrive (ie, the hotel needs a better scheduling process for when to prioritise or accept orders via the app); the all inclusive menu was a bit restricted considering the price, which is high enough to expect a bit value.