Variety of food is something worth mentioning. Very helpful and nice staff. Crew that is responsible for kids attractions does above and beyond. They are fun, always smile and care about kids around them. I witnessed a situation where we did an excursion and one 4 yo boy couldn't handle it and was missing his mom and dad but crew lady was always with him, cheering him up and very patient with him. Kudos for that. This is hard work but all the team pays great attention to children. And that my lads gives a big picture on how big they are on kids satisfaction. Clean rooms, great view. Attentitive and positive personnel who is always there for you.

Wonderful hotel, in particular every single staff member was so welcoming, friendly and helpful. Everything was spotlessly clean, the grounds were beautiful with lots of flowers, trees and easy access to the stunning beach. Our children loved the facilities and we all found the evening entertainment fantastic (I'm quite a sceptic usually). The food selection was great and we particularly liked our mexican meal.

There was nothing we didn't like. The one thing I'd say is that our kids didn't go for the starcamp (though plenty of other kids did!)- perhaps a few extra staff needed on that at times but the people who did run it were incredibly kind and fun.

The convenience offered in this all-inclusive option is worth it. Food in the buffet restaurant exceeded our expectations. Thanks to staff at Mistral, Miquel and Carlos, for the last-minute birthday cake surprise, and to Isabel for arranging the extra bed in our room. Staff took extra effort to ensure that guests are well taken care of.

All good! While I had issues with the room allocation, it was resolved immediately. Hotel staff, Isabel, brought an extra bed. Gracias! (I booked a room with 2 single beds and a bunk bed for 3 adults. I got 2 single beds and a sofa - not a convertible sofa bed).

The resort has a beautiful and we'll maintained territory with lots of green. Overall the outside facilities are really nice with swimming pools and zones for kids which are excellent. Staff is super friendly and nice, always helping and trying to accommodate. Special mention goes to the food which is absolutely great, very high quality and very high variety. And to be honest, although there are restaurants that you have to book which are nice, the main buffet had the same food standard and some days even better. Also, the beach is just 30 seconds walk which is really nice. Overall we really enjoyed our stay.

The first room we had wasn't in the best state and needed some renovation (e.g. doors were really squiky so it was hard to use the toilet at night without waking up the baby). I understand that it's a popular kids friendly hotel, so rooms get damaged fast, but our first room could really use some renovation, we had to upgrade to get a fresher room to continue enjoying to the fullest.

Amazing facilities for the kids - they had the best time !! And the beach is absolutely stunning

There was endless food and drink. Breakfast was perfect. Lunch (we ate at the grill) was really nice. Dinners were just ok. And the upkeep of the property could be better (if I’m being really picky). Ie. Sweeping floors / wiping tables / cleaning toilets more regularly. It wasn’t dirty at all. But that is the difference between a 5 star and 4. (This is a 4 star)

The evening entertainment was exceptional . The buffet restaurant food selection was extensive. The staff were always helpful. We all agreed that the cost of our stay was excellent value for a family. We were so impressed that we will be back next year.

That the A La Carte restaurants weren’t open every evening and we couldn’t book them despite using the app when we arrived.This wasn’t a real problem as the food in the two buffet restaurants was good quality.

The facilities were great, food was amazing, drinks were incredible, the staff were fantastic. Roof top was outstanding. We were so impressed how everything was kept very clean at all times.

The Greek and Mexican restaurants set menu for groups. They don’t tell you in advance that because we were in a group we couldn’t order from the menu, they would have already had a set menu for us. We didn’t like that.

This was a great all inclusive hotel for families, as the facilities were really great for small children. My child loved the multiple pools, there were events going on during the day, and everything was within a small area. They also had playgrounds, and bikes, and really had all you needed to enjoy a trip with children.

I thought the food was below par. Nearly. all buffet food was below par, although there were a lot of options to bridge the gap. The food was fine for my child, but as someone who really enjoys nice food, i'd say it was not up to par.

What a great place for kids! Pool was a stand out for our kids, kids club always had great activities, food was pretty standard for an all inclusive and all the staff were so kind and welcoming! Rooms were clean, enough room for a family. Beach was easy to access.

Food could of been a little better

- Super close to the beach and the beach itself is amazing with plenty of space! - The kids' pool and water slides were just awesome! - The food was pretty decent. - Exciting evening entertainment program.

- Furniture and bathroom need renovation, all the tables had scratches. We changed the room and it was no difference. - Please, turn on coffee machines in the evening so that it is possible to get a tea or coffee in the buffet and not go to the bar.