The staff were welcoming and friendly from the moment I walked in and couldn't do enough for me. The hotel was spotlessly clean and I absolutely loved the various seating areas dotted about, which gave the option to sit quietly and privately in small cosy groups or to be immersed with others in the activity of the animation team. Having a choice of pools was very pleasant - my personal favourite was the roof top pool. My room was very comfortable and the view from my balcony was stunning. I would definitely recommend this hotel to friends and family.

Love this hotel, have been to Salou over 10 times and this is my favourite hotel. The hotel is really clean, the staff are really friendly, you have 3 pools including a rooftop pool and bar, the gym is small but perfect for a workout on holiday and the location is right beside the beach. The side entrance with lift cuts out the hill walk and the hotel is across from The Guinness Tavern which has arguably the best food around. Highly recommend.

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Location was ideal. 30 seconds from beach using the side entrance. 2 minutes from centre of town when u turn left out front door. It's a beautiful hotel. Bar is very welled priced. Pool food was great value and very nice. Staff were excellent even offering poolside service. It is on a hill but only 30 seconds up a small incline, so don't be put off by reviews. Room was great size and very quiet. Wetroom was ideal. Checkout was ideal, massive secure luggage area and shower facilities. I cant fault this hotel. Well done to management, you run a great show.

Very nice place in good location near the sea. The number had enough place. Breakfasts were good, but everyday the same. Lots of bars and restaurants are near the hotel.

- 3 pools but water was very very cold and not enough parasols near the pools - if you have the number with pool and sea view (they are more expensive) you will have no relax at all. Very loud music from the 1st floor and after that you can hear all voices of the people at the terrace. And every morning at 8 o clock the staff starts to move furniture at the terrace. Crazy noise and very irritating. So you pay for the more expensive number but you could not sleep and relax at all. - what about clearness: something there were dirty plates at the breakfast and in the rooms bed sheets were with spots

The atmosphere. The hotel staff is full of nice people who are helpful and always have a kind word to say. It's nice to talk to them. Especially Tono, who stands out with his charming, polite, pleasant manners.

Perhaps you need to be more assertive in dealing with the loud, arrogant behaviour of the younger generation, which disturbs the peace and quiet of the evening. Young French people in particular are selfish, but the loudness of the Germans is also very disturbing. The hotel security service could carry out spot checks in the corridors to check for disorderly behaviour after midnight.

It has 2 adults only pools which means it’s great to be apart of the buzz but also to step away too. Location is great. Bus stop down from the hotel to different neighbouring towns and a 2 minute walk to the main strip & beach. It is an amazing location to be near the heart of the buzz but not directly in the hectic energy of the Main Street. Most of the staff were lovely and remedied any issues that arose. I’d recommend half board as Salou is quite expensive.

Some of the wait staff in the poolside bar were quite indifferent, e.g, we found a 2inch piece of metal pot scrubber in the patatas bravas and the waiter just shrugged his shoulders. Not necessarily rude but just indifferent and make you feel bad about asking for anything. The buffet doesn’t have many vegetable options and most vegetable dishes/salads had small pieces of meat or fish mixed in. Not many gluten free options too but the chef will give you bread/muffins etc from behind the counter if you ask. You could get a kettle to the room but none of the additions were communicated on check-in. Everything is at an extra cost, including clean towels etc.

Hotel is in a great location walking distance to pretty much everything, even portaventura, which was only 20 mins walking. Bars and pools are great. Food in the hotel was also ok. Staff were helpful and friendly. Hotel in itself was clean and well maintained.

Air-conditioning wasn't great in our room but wasn't a deal breaker but definitely could be looked at. There was hair all over the bed when we arrived long strands of it but again we aren't fussy people so we got on with it and our bed sheets where never changed during our stay for some reason they only got tidied. There is no double bed for a couple we had two single beds pushed together also.

Great location for everything in Salou. It is what it is - if you're looking for a nice beach, pool, bar buzz then this is probably one of the better bets. Staff are good, the room was clean. Nice bar options, reasobably priced. Multiple pools (although you need to get there early to get a spot). Second time staying here and would probably stay again if back in Salou.

The aircon could be better. If you have a second card and leave it in, over the course of the day it cools down a bit but it's a pretty weak and dated set-up. It also stops automatically when the balcony door is even slightly open which is pretty rubbish. The main pool area was overrun with ants this time. I'm amazed they haven't done anything about it as it's obviously an on-going issue and they were literally crawling up the sunbeds. Nothing against ants 😂 but not a good look for a well rated hotel.

Staff were very friendly and helpful. Hotel was very clean and facilities were fantastic - 4 swimming pools, two of which were adults only

The hotel is on a hill which was not a problem for us but may pose a problem for others

Comfortable beds and pillow, balcony, air-conditioning, The numerous pools, including the rooftop pool and bars, nice communal areas around the foyer/ main bar, clean, good choice of food at breakfast and dinner, fridge in room which is a godsend during the summer months (it means drinks(water and soft) can be kept cold and refreshing, free safety deposit box, and finally the location 2 minutes to the beach, 2 mins to the centre. Also handy little supermarket across the road for all your needs.

Could do with policing the reservation of sunbeds better. There are some very selfish people out there ( towels on loungers all afternoon one day without anybody coming back to collect the towels or use the loungers, this was at the smaller outside pool). Some cups provided in the room for drinks would be nice however you can buy these at the shop across the road.