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9.2

92 reviews

Mandarin Oriental Palace, Luzern

Mandarin Oriental Palace, Luzern

Haldenstrasse 10, Luzern, 6006, Switzerland

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Room service

Fitness center

Steam room

Air conditioning

Sauna

Kid-friendly buffet

Bar

Mandarin Oriental Palace, Luzern

Welcome to the Mandarin Oriental Palace in Luzern, Switzerland! This luxurious 5-star hotel is located just 1.1 kilometers from the city center, making it the perfect base for exploring all that Luzern has to offer. With glowing reviews from 92 satisfied guests, you can trust that your stay here will be nothing short of exceptional.

Starting at $580, the Mandarin Oriental Palace offers a range of amenities to ensure your comfort and enjoyment. Need to pamper yourself? Indulge in the steam room, sauna, and spa facilities available onsite (extra charges apply). Feeling active? Take advantage of the fitness center and enjoy a workout with state-of-the-art equipment. When it's time to unwind, relax on the sun deck or terrace, or take a leisurely stroll through the beautiful garden.

Each room is designed with your convenience in mind, featuring air conditioning, a private bathroom with free toiletries, and a bathtub for ultimate relaxation. Other amenities include a bar, restaurant, room service, and free breakfast to start your day off right. With pet-friendly options available (additional charges apply), the Mandarin Oriental Palace is the perfect choice for travelers seeking both luxury and convenience.

Indulge your taste buds at the Mandarin Oriental Palace with the variety of dining options available onsite. Start your day off right with a scrumptious breakfast, available for free to all guests. For a casual dining experience, head to the MOzern Bar & Brasserie, where you can enjoy a delicious meal and unwind with a refreshing drink. Quai 10 offers Mediterranean cuisine, perfect for those craving flavors from the Mediterranean region. If you're in the mood for authentic Japanese cuisine, make sure to check out Minamo. And for those who appreciate French cuisine, Colonnade is the place to be.

At the Mandarin Oriental Palace, we understand the importance of convenience when it comes to payments. That's why we accept a range of payment options, including Diners Club, Visa, Mastercard, American Express, Discover, JCB, Maestro, and UnionPay. Cash is also accepted for your ease of payment.

With a range of room types available, the Mandarin Oriental Palace caters to every traveler's needs. Choose from Deluxe Lake View Rooms, Superior Lake View Rooms, or even Suites with stunning views of the lake. All rooms come equipped with air conditioning, a private bathroom with free toiletries, and comfortable beds for a good night's sleep. Whether you're a solo traveler, a couple, or a family, we have the perfect room for you. So why wait? Book your stay at the Mandarin Oriental Palace today and experience the height of luxury in Luzern, Switzerland.

Closest airports

Zurich Airport

29.7mi

Bern Airport

40mi

EuroAirport Basel–Mulhouse–Freiburg

52.3mi

Most popular amenities

Restaurant

Room service

Fitness center

Steam room

Air conditioning

Sauna

Kid-friendly buffet

Bar

Sun deck

Terrace

24-hour front desk

Non-smoking rooms

Elevator

Garden

Bathtub

Balcony

Free toiletries

Rooms

Deluxe Lake View Room with Terrace in Mandarin Oriental Palace, Luzern

Show 3 photos

Deluxe, King/Twin, Lake View, Terrace

1 King Size Bed

2 Twin Beds

400 sqft

Private Bathroom

Balcony

Tea/Coffee maker

Free toiletries

+

More details

Experience ultimate relaxation and breathtaking views in our Deluxe Lake View Room with Terrace. This spacious 398 sqft double room features a private bathroom, balcony, and a tea/coffee maker, providing you with all the comforts you need for a perfect stay.

Deluxe Lake View Room with Balcony in Mandarin Oriental Palace, Luzern

Show 3 photos

Deluxe, King/Twin, Lake View, Balcony

1 King Size Bed

2 Twin Beds

400 sqft

Private Bathroom

Balcony

Tea/Coffee maker

Shower

+

More details

Enjoy a relaxing retreat in our Deluxe Lake View Room with Balcony, boasting stunning views, a spacious layout, and comfortable amenities including a private bathroom, balcony, and complimentary tea/coffee maker. Perfect for couples and families, this room comfortably accommodates 2 adults and 1 child, with a king size bed and twin beds available.

Lake View Suite with Terrace in Mandarin Oriental Palace, Luzern

Show 3 photos

Suite, Lake View, Terrace

1 King Size Bed

615 sqft

Private Bathroom

Balcony

Tea/Coffee maker

Shower

x4

+

x3

More details

Indulge in luxury in our spacious Lake View Suite, boasting a private terrace and stunning panoramic views. With a king size bed and ample room for 4 adults and 3 children, this suite offers the perfect retreat for families or couples.

Superior Room in Mandarin Oriental Palace, Luzern

Show 3 photos

Superior, King/Twin

1 King Size Bed

2 Twin Beds

270 sqft

Private Bathroom

Tea/Coffee maker

Shower

Free toiletries

+

More details

Stay in our spacious Superior Room, designed for the utmost comfort and relaxation. With its generous size of 269 sqft, it accommodates up to 2 adults and 1 child, offering a luxurious King size bed for adults and Twin beds for the little ones. Enjoy the convenience of a private bathroom, along with a tea/coffee maker, shower, and complimentary toiletries. Additional comforts include a bathrobe, telephone, safe, and ironing facilities. A perfect choice for a memorable stay.

Lake View Tower Suite in Mandarin Oriental Palace, Luzern

Show 3 photos

Tower Suite, Lake View

1 King Size Bed

1 Sofa Bed

755 sqft

Private Bathroom

Balcony

Bathtub

Tea/Coffee maker

x5

+

x4

More details

Our Lake View Tower Suite is a spacious 753 sqft suite, perfect for accommodating up to 5 adults and 4 children comfortably. Enjoy stunning lake views from your private balcony, relax in the bathtub, or sip on complimentary tea/coffee while taking in the scenery. With luxurious amenities like a king size bed, private bathroom, and free toiletries, your stay with us will be nothing short of exceptional.

Lake View Junior Suite with Terrace in Mandarin Oriental Palace, Luzern

Show 3 photos

Junior Suite, 2 Twin Beds, Lake View, Terrace

2 Twin Beds

485 sqft

Private Bathroom

Balcony

Bathtub

Tea/Coffee maker

+

More details

Experience breathtaking lake views from this spacious 484 sqft suite with a private terrace. Unwind in the bathtub or enjoy a cup of tea on the balcony. Ideal for 2 adults and 1 child, this suite offers a comfortable stay with a variety of amenities including bathrobes, a telephone, and ironing facilities.

Deluxe Lake View Room in Mandarin Oriental Palace, Luzern

Show 2 photos

Deluxe, King/Twin, Lake View

1 King Size Bed

2 Twin Beds

390 sqft

Private Bathroom

Tea/Coffee maker

Shower

Free toiletries

+

More details

Indulge in a breathtaking lake view from our spacious Deluxe Room, perfect for a couple or a small family. Unwind in the comfort of a king size bed and enjoy the convenience of a private bathroom, free toiletries, and a tea/coffee maker.

Panoramic Junior Suite in Mandarin Oriental Palace, Luzern

Show 2 photos

Panoramic Junior Suite

1 King Size Bed

50 sqft

Private Bathroom

Balcony

Tea/Coffee maker

Free toiletries

x3

+

More details

Indulge yourself in our spacious Panoramic Junior Suite, a luxurious suite with 560 sqft of elegant living space, offering breathtaking views, a private balcony, and a comfortable king size bed. Perfect for 3 adults and 2 children, this suite includes modern conveniences such as a private bathroom, tea/coffee maker, and free toiletries, ensuring a pleasurable stay.

Lake View Junior Suite with Balcony in Mandarin Oriental Palace, Luzern

Show 2 photos

Junior Suite, Lake View, Balcony

1 King Size Bed

45 sqft

Private Bathroom

Balcony

Bathtub

Tea/Coffee maker

x3

+

More details

Experience the ultimate relaxation in our spacious Lake View Junior Suite with Balcony, boasting a remarkable 538 sqft of space, perfect for both families and couples. Indulge in the picturesque view, unwind in the private bathroom with a bathtub, and enjoy the convenience of a tea/coffee maker and free toiletries.

Superior Lake View Room with Terrace in Mandarin Oriental Palace, Luzern

Show 2 photos

Superior, King/Twin, Lake View, Terrace

1 King Size Bed

2 Twin Beds

325 sqft

Private Bathroom

Balcony

Tea/Coffee maker

Shower

+

More details

Experience breathtaking lake views from the comfort of your private terrace in our spacious Superior Lake View Room. With a king size bed and twin beds, accommodating up to 2 adults and 1 child, this room offers the perfect space for a relaxing getaway. Enjoy the convenience of a private bathroom, tea/coffee maker, and complimentary toiletries, while indulging in the added luxury of a bathrobe, telephone, safe, and ironing facilities.

Mandarin Room in Mandarin Oriental Palace, Luzern

Show 2 photos

Mandarin, King/Twin

1 King Size Bed

2 Twin Beds

540 sqft

Private Bathroom

Tea/Coffee maker

Shower

Free toiletries

+

More details

Welcome to the Mandarin Room, a spacious and inviting triple room spanning 538 sqft, perfect for 2 adults and 2 children. Enjoy the comforts of a King size bed, twin beds, a private bathroom, and a delightful tea/coffee maker. Indulge in a relaxing shower and complimentary toiletries, and feel at home with amenities such as a bathrobe, telephone, safe, ironing facilities, and the option of a fold-up bed. Smoking is not allowed, ensuring a clean and refreshing environment for your stay.

Lake View Suite with Balcony in Mandarin Oriental Palace, Luzern

Show 2 photos

Suite, King Size, Lake View, Balcony

1 King Size Bed

2 Twin Beds

605 sqft

Private Bathroom

Balcony

Bathtub

Tea/Coffee maker

x3

+

x3

More details

Experience breathtaking views of the serene lake from our spacious and elegantly furnished Lake View Suite with Balcony. With its generous size of 603 sqft, this room comfortably accommodates up to 3 adults and 3 children, offering a comfortable King size bed, 2 Twin beds, and a range of luxurious amenities including a private bathroom, bathtub, and complimentary tea/coffee maker.

Guest reviews

9.2

92 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Featured reviews:

🇸🇦

Norah

10

June 2023

Everything was beyond perfect I enjoyed so much staying at the hotel, I was particularly impressed with the cleanliness and maintenance of the hotel facilities. It was evident that attention to detail was a top priority, and this level of care enhanced the overall quality of my stay.

Nothing!

🇦🇪

Nasser

10

February 2023

exceptional hotel, amazing architecture and interior and above and beyond team especially Lora and Marcel and the doorman with Turkish origins … they are super stars

restaurant is work in progress

🇦🇪

Hassan

10

August 2023

The room was really well designed and thoughtful. the Lake view from the window is amazing. the staff was very helpful and they gave welcome gifts for the kids. We absolutely loved it.

If you can afford it, there is no downside.

🇬🇧

Syed

10

September 2023

The location was amazing, right on the Lake. The standard of the hotel was beyond anything I have seen, I couldn't fault it.

My one gripe was that there was a very limited range of food options.

🇰🇼

Dr

9.1

August 2023

I especially like to thank the manager "Severin Dettling" On its distinguished service, following up the hotel's customers and providing them with comfort.

Non

🇶🇦

Moza

10

August 2023

Class hotel , staff friendly, if you request any thing you will literally receive it by 5 minutes maximum. Best hotel i have ever tried.

Nothing

🇦🇪

Ahmed

10

February 2023

Extremely friendly staff and the location was superb.

🇦🇪

Kenan

10

April 2023

Every thing,Staff,room design,location,the bed,,, and Hotel Upgraded my room for free,Thanks alot✌🏻🌹

Nothing

🇰🇼

Amar

10

December 2022

everything

nothing

🇦🇪

Ahmad

10

November 2022

clean and perfect location, staff was amazing special Micheal very professional manager.

every thing was well prepared

Points of Interest Around Mandarin Oriental Palace, Luzern

Attractions

Hofkirche

0.3mi

Culture and Congress Centre (KKL)

0.5mi

Lion Monument (Löwendenkmal)

0.5mi

Lucerne Jesuit Church (Jesuitenkirche Luzern)

0.8mi

Mount Rigi

7.7mi

Engelberg Monastery (Kloster Engelberg)

16.7mi

Titlis Cliff Walk

16.9mi

Zurich Chinese Garden (Chinagarten)

23.4mi

Aare Gorge

23.5mi

Fraumünster Church

24.1mi

Limmatquai

24.1mi

Paradeplatz (Parade Square)

24.3mi

Lake Brienz (Brienzersee)

24.7mi

Matterhorn

26.2mi

First Cliff Walk

30.1mi

Restaurants

Quai 10

Cuisines

  • Mediterranean

Minamo

Cuisines

  • Japanese

Colonnade

Cuisines

  • French

Amenities of Mandarin Oriental Palace, Luzern

Restaurant

Room service

Fitness center

Steam room

Air conditioning

Sauna

Kid-friendly buffet

Bar

Sun deck

Terrace

24-hour front desk

Non-smoking rooms

Elevator

Garden

Bathtub

Balcony

Free toiletries

Stay rules - Mandarin Oriental Palace, Luzern

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mandarin Oriental Palace, Luzern

Can I bring my pet to Mandarin Oriental Palace, Luzern?

Yes, you can stay with your pet at the Mandarin Oriental Palace in Luzern. However, it important to note that pets are allowed on request and there may be additional charges associated with bringing your pet.

What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?

The designated check-in period at Mandarin Oriental Palace, Luzern begins at 03:00 PM. As for check-out, it's before 12:00 PM.

Does Mandarin Oriental Palace, Luzern provide parking options?

Yes, the Mandarin Oriental Palace in Luzern offers parking facilities for its guests. The parking is privately owned and located nearby. Guests are required to make a reservation in advance. The cost for parking is 55 Fr. per day.

How much does a stay at Mandarin Oriental Palace, Luzern cost?

Mandarin Oriental Palace, Luzern offers accommodations starting at $580. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What types of rooms does Mandarin Oriental Palace, Luzern offer?

At Mandarin Oriental Palace in Luzern, guests can choose from a variety of room types. They offer Deluxe Lake View Rooms, Superior Lake View Rooms, Superior Rooms, and Accessible Rooms, all of which are double occupancy and non-smoking. The rooms come with either a King size bed or two Twin beds, and some rooms have balconies or terraces. Additionally, the hotel offers a range of suites, including Lake View Junior Suites, Panoramic Junior Suites, and Lake View Suites, which can accommodate larger groups and have different bed configurations.

What activities does Mandarin Oriental Palace, Luzern offer?

Guests at the Mandarin Oriental Palace in Luzern can spend their time indulging in the luxurious leisure amenities offered by the hotel. They can relax and rejuvenate at the steam room, spa, and sauna. The fitness center provides a convenient space for guests to stay active during their stay. For those looking to soak up some sun, the sun deck offers a scenic outdoor area for lounging.

In addition to the leisure amenities, guests can enjoy a variety of culinary experiences at the hotel's restaurants. The MOzern Bar & Brasserie is a great option for guests looking for a vibrant and relaxed atmosphere to enjoy a meal or a drink. Quai 10 offers Mediterranean cuisine for those craving flavors from the region. For guests who enjoy Japanese cuisine, Minamo is a must-try restaurant onsite. Lastly, Colonnade offers French cuisine for guests looking for a fine dining experience.

Is there an in-house restaurant at Mandarin Oriental Palace, Luzern?

Yes, the Mandarin Oriental Palace in Luzern does have several restaurants on site. The options include MOzern Bar & Brasserie, Quai 10 offering Mediterranean cuisine, Minamo serving Japanese cuisine, and Colonnade offering French cuisine.

Does Mandarin Oriental Palace, Luzern accept credit cards?

Yes, Mandarin Oriental Palace, Luzern does accept credit cards. They accept various credit card types such as Diners Club, Visa, Mastercard, American Express, Discover, JCB, Maestro, and UnionPay. Additionally, they also accept cash as a payment method.