Call for great rates
+1-833-728-2041718 reviews
From
$300Matterstrasse 23, Zermatt, 3920, Switzerland
Reservations:
+1-833-728-2041718 reviews
1/53
From
$300Call for great rates
+1-833-728-2041Skiing
Free wifi
Mountain view
Non-smoking rooms
Bar
Landmark view
Elevator
Room service
Welcome to the cozy Hotel ZERMAMA Zermatt, a charming 3-star hotel located right in the heart of Zermatt, Switzerland. Situated a mere 0.2mi from the city center, this hotel provides convenient access to all the local attractions, making it an ideal choice for those looking to immerse themselves in the beauty of Zermatt. With 718 reviews to its name, Hotel ZERMAMA Zermatt is a favorite among travelers.
Featuring a range of amenities such as skiing, free wifi, and stunning mountain views, this hotel offers an unforgettable stay in Zermatt. Guests can enjoy a delicious breakfast to kickstart their day before exploring the nearby golf course, tennis court, or even try their hand at some water sports - all available for an additional charge. For those traveling with pets, the hotel is pet-friendly, though extra charges may apply.
After a day of adventure, guests can relax in the non-smoking rooms, some of which offer a balcony and lavish bathtub for ultimate comfort. The hotel also boasts a bar, restaurant, and sun deck where visitors can unwind and soak in the picturesque landmark views. With wheelchair accessibility and thoughtful services such as room service and babysitting available for an extra charge, Hotel ZERMAMA Zermatt ensures a memorable stay for all its guests.
Indulge in a culinary journey at Zer Mama Bistro, the hotel's modern restaurant offering a variety of cuisines including American, International, and European delicacies. Whether you crave familiar flavors or wish to explore new tastes, the bistro provides a satisfying dining experience for guests seeking a gastronomic adventure during their stay. With an inviting ambiance and delicious dishes to choose from, Zer Mama Bistro is a delightful spot to unwind after a day of exploring all that Zermatt has to offer.
For those seeking convenience during their stay, Hotel ZERMAMA Zermatt accepts payment in cash and various popular credit cards, including Mastercard, American Express, Visa, and Maestro. This flexibility ensures that guests can settle their bills easily and enjoy a stress-free vacation in Zermatt. Whether you prefer to use cash or card, the hotel's easy payment options cater to your preferences, allowing you to focus on making the most of your time in this enchanting destination.
With a range of stylish room types available, including Deluxe Suites with Jacuzzi® and breathtaking views and Larger 2-Bed accommodations with a balcony, guests can find the perfect setting to relax and rejuvenate after a day of sightseeing. Each room is thoughtfully designed to offer comfort and luxury, providing a cozy retreat for travelers seeking a peaceful escape in the heart of Zermatt. Whether you're traveling solo, as a couple, or with family, Hotel ZERMAMA Zermatt offers a variety of accommodation options to suit your needs and ensure a memorable stay in this picturesque Swiss town.
Closest airports
Sion Airport
24.5miMilano Malpensa Airport
53.9miLugano Airport
55.7miTurin Caselle Airport
57miSkiing
Free wifi
Mountain view
Non-smoking rooms
Bar
Landmark view
Elevator
Room service
Restaurant
Sun deck
Terrace
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Balcony
Hypoallergenic
Bathtub
Private Bathroom
Show 2 photos
Room - 2 Twin, Single Use, Balcony
2 Twin Beds
290 sqft
Mountain view
Private Bathroom
Balcony
Minibar
+
More details
Show 4 photos
Room - 2 Twin, Matterhorn View, Single Use, Balcony
2 Twin Beds
235 sqft
Mountain view
Landmark view
Private Bathroom
Balcony
+
More details
Show 4 photos
Single Room
1 Twin Bed
130 sqft
City view
Private Bathroom
Minibar
Coffee machine
More details
Room - 2 Twin, Single Use
2 Twin Beds
185 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Show 6 photos
Suite, Matterhorn View, Balcony
2 Twin Beds
2 Sofa Beds
485 sqft
Mountain view
Landmark view
Private Bathroom
Balcony
x4
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x3
More details
Show 10 photos
Deluxe Suite Jacuzzi
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
Show 2 photos
Room - 2 Bed, Balcony
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
Show 3 photos
Deluxe, Balcony
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
Show 6 photos
Suite, Balcony
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
9.1
718 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇹🇭
Sirapat
10
10
Great location with the matterhorn view, the reception staff is very friendly, well prepared, and willing to help. The online team has a quick response and ready to assist. The shuttle bus driver is quick and kind.
Everything is exceptional until we went for the breakfast, the waitress (Liliana Fernandes) could be more friendly. She has the most bad attitude towards guests that I've ever met. We waited for 2 boiled eggs for 45 minutes when we already finished all of the food. Zermama didn't include breakfast in the price, therefore, I would recommend other guests finding other places for breakfast to avoid the frustration since early morning from a rude, grumpy, bad attitude waitress.
🇮🇪
Celine
10
10
Everything! From its location beside the river and a short walk to the town centre/train station to the view of the Matterhorn. This contemporary Lodge style hotel has been well thought out in terms of style, lighting (loved the little automatic light beneath the bedside table that activates when you step out of the bed at night, softly lighting your way), the green palette of colour throughout is both relaxing and stylish. All the amenities you could want are provided, a room safe, coffee and tea facilities, fresh water supplies daily, excellent lighted wardrobe area enhanced with a faux fur robe for sitting out on the balcony 😁 The bistro food is absolutely amazing, compliments to the chef and his staff. The buffet breakfast is varied and delicious. The jewel in the crown of this hotel is undoubtedly the staff, Amanda is exceptional in her skills and the team are the most warm, welcoming and friendly I have experienced in a long time. We travel the world extensively and this small hotel is a cosy relaxed little getaway. We will definitely be back, next time I think we will reserve the room with a jacuzzi 😁.
Searching my brain for a negative? In summer it may be very warm and there is no air conditioning. A fan may be a welcome addition.
🇦🇺
Kerry-ann
10
10
Amazing hotel in Zermatt! The staff were brilliant, especially Norberto and Amanda! They even gave me a gift (some luxury slippers) as we were on our honeymoon!! Which I absolutely love!! Central location, 5 min walk from Zermatt train station, superb views of the Matterhorn, tasty food, hot tub was lovely. We will definitely be back one day. Thanks again guys for an excellent stay xx
The only thing was the bed, it was 2 singles so this was slightly annoying, definitely recommend changing to a double bed and then it would be perfect!!
🇦🇪
Nora
10
10
it exceeded my expectations in every way. From the moment I stepped into the lobby, I was greeted with warmth and hospitality that set the tone for the rest of my stay. The hotel's location couldn't have been more perfect for who is going for skiing like myself. The room I stayed in was not only comfortable but also thoughtfully designed with skiers in mind. The cozy furnishings and spacious layout provided the perfect retreat after a long day on the mountain. One of the highlights of my stay was the hotel's amenities. From the well-equipped ski storage area to the soothing hot tubs , every aspect of the hotel was designed to enhance the skiing experience and ensure guests' comfort and relaxation. Last but certainly not least, I must commend the exceptional service provided by the hotel staff. From the front desk to the room dining servers, everyone went above and beyond to ensure that my stay was nothing short of perfect. Their attention to detail and genuine hospitality truly made me feel like a valued guest. I would highly recommend it to anyone looking for a cozy retreat in the heart of the mountains, whether you're a seasoned skier or just looking to enjoy some time in nature. I can't wait to return for another unforgettable stay.
Nothing
🇬🇧
Gus
8.2
8.2
The hotel is a short walk from the train station, it has a lovely location by the river, and we stayed in a room with a view of the Matterhorn. The hotel was exceptionally cool and the rooms were great. We had breakfast outside every morning, enjoyed one super lunch and on one evening some drinks. We were slightly caught out when we asked to use the pool and were told this was part of the suite. However, it was hard to remain too disheartened for long, and we couldn't be too upset with the staff who gave us the news, as they were all fantastic and super friendly and helpful. I would highly recommend the hotel to anyone staying in Zermatt.
N/A
🇮🇪
Karen
10
10
This hotel is 10/10. The view was out of this world. Rooms are gorgeous and so cosy. Staff were amazing - nothing was an issue and so friendly and helpful. Location is very central and right beside a ski lift. The room with the balcony was so worth it to wake up to the most amazing view every morning. Bar is gorgeous for some drinks and food. Ski storage area also so you are not dragging gear to your room.
I cannot fault this property - it was amazing!!
🇨🇭
Jessica
9.1
9.1
Perfect location for walking to every destination. Very nicely designed hotel, and clean. Staff was incredibly friendly. Very quick and efficient check in. Menu was terrific and the downstairs bar was the place to be for apres ski. Quiet enough in the evening that we could sleep with our door open. Very comfortable beds. Delicious breakfast menu. Great value for the cost of everything.
At night the lights are on a sensor so if you get up to use the bathroom they light up the whole room. Those should be dimmed or removed as it can wake the other person.
🇺🇸
Tonia
9.1
9.1
Visited with my mother and the room was cute and the Location was good. It was a bit of a walk from the train station (which also means the area seemed less hectic) but there is a bus stop just steps away that will take you around. The view from the balcony of the room we were in was amazing and we woke up to unobstructed views of the Matterhorn one morning which was very memorable. We enjoyed drinks at the bar one night and there was live music.
No breakfast included in the room rate. No conditioner in the bathroom but this seems pretty normal for most of the hotels around.
🇬🇧
Carol
10
10
The room is very chic and its brand new. Apparently its just 3 years old but I love that they are very particular with the details such as the fur coat to keep you warm, the fur slippers (which are both faux fur btw). We got the room with the Matterhorn view and it was absolutely stunning. Especially when you want to see the Matterhorn glowing in sunrise and you dont want to get out of the hotel room yet! It was quite pricey for one night but we thought it was absolutely worth every penny. They set a high standard with hotels and next time we come back, definitely it will be Hotel Zermama again.
That we had to just stay for one night. I wish I dont have to leave the hotel room. Haha
🇺🇸
Tirzah
10
10
we splurged on this hotel since we really wanted a Matterhorn view and this was one of the reasonably priced hotels - and it was worth it!!! we had sunset views of the Matterhorn in the cozy robes provided in the evenings and Coffee and sunrise views of the Matterhorn from the balcony. Incredible. There is a pole right outside that made the view slightly less pleasant - but still, amazing. The room was spacious, cozy, modern. The best hot showers we had on our trip. We had amazing sleep on the beds. Perfect location! 5 minute walk to the station when you come in and also to go to Gornergrat. across the street is the funicular station to go to Sunnega.
pole view from the window - not the fault of the property
Attractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.6miSunnegga
0.9miZermatt-Matterhorn Ski Paradise
1miGornergrat Railway (Gornergrat Bahn)
3.1miMatterhorn Glacier Paradise
5.8miEcomuseum Simplon
19.1miStockalper Palace
23.3miGlacier Express
23.4miAletsch Glacier
29.5miAttractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.6miSunnegga
0.9miZermatt-Matterhorn Ski Paradise
1miGornergrat Railway (Gornergrat Bahn)
3.1miMatterhorn Glacier Paradise
5.8miEcomuseum Simplon
19.1miStockalper Palace
23.3miGlacier Express
23.4miAletsch Glacier
29.5miAirports
Sion Airport
24.5miMilano Malpensa Airport
53.9miLugano Airport
55.7miTurin Caselle Airport
57miZer Mama Bistro
Cuisines
American•0•International•EuropeanAmbiances
ModernSkiing
Free wifi
Mountain view
Non-smoking rooms
Bar
Landmark view
Elevator
Room service
Restaurant
Sun deck
Terrace
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Balcony
Hypoallergenic
Bathtub
Private Bathroom
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Archery
Bike tours
Cycling
Golf course
Hiking
Horseback riding
Live sports events (broadcast)
Mini golf
Skiing
Tennis court
Walking tours
Water sports facilities on site
Bathroom
Additional bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Babysitting/Child services
Food & Drink
Bar
Coffee house on site
Grocery deliveries
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Invoice provided
Lockers
Tour desk
General
Elevator
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Room Amenities
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Ski
Ski rental on site
Spa
Personal trainer
Transportation
Shuttle service
View
City view
Landmark view
Mountain view
From
$300Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
American Express,
Mastercard,
Maestro,
Cash only
This property accepts cash.
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