The hotel sits high overlooking Zermatt and is close to the Sunnegga lift. It has a traditional, old-school Swiss feel to it--which we really liked. There is an awesome tunnel in the village that leads to a lift for easy access to the hotel. Our room had a great view of the Matterhorn when the weather allowed. The breakfast was delicious and loved by everyone in our family. The linens were cozy and comfortable. The hotel staff serviced our room every day and provided turn-down service at night. The convenient boot room with warmers and locked ski room were much appreciated. The deck provided a great view of the village apres ski. And the cozy bar was a nice final stop in the evenings.

We loved almost everything about the hotel and our experience. If I had to name one thing, it would be that the hot tubs in the spa area were warm and not hot. However, the lower temperature may be a cultural difference; it was not what we were used to.

Right from the time they picked us up from the train station, the experience was nothing short of WOW. The Hotel itself is very well located, right next to the Ski lifts. If you have kids, they'd love the entrance to the hotel, from a tunnel. The facilities and amenities at the property are all very good and efficient. Extra points for the staff who are extremely courteous and always ready to help.

There was absolutely nothing not to like about our stay.

The hotel has outstanding views of Matterhorn. Also the breakfast was phenomenal. The staff is super helpful and always is willing to share a lot of tips about zermatt. Regarding the location, the hotel is just a 2 minutes walk to the Sunnegga Rothorn lifts which make it really convenient if you plan to enjoy the ski station. Finally the hotel provides a shuttle service from/to zermatt train station. Will definitely come back

Cozy, great location, quality at all levels, from staff to the food and service! Warm, welcoming, plus we had a room with a spectacular view, the restaurant as well, the direct access to the ski room was a plus! We will definitely return, maybe in summer to enjoy Zermatt’s beautiful setting and the wide range of activities that it offers!

Nothing

This hotel is amazing! You can’t beat the full on Matterhorn views from the balconies. You take a tunnel to get into the hotel bc it’s up on the hillside. It’s just such a special property and so close to walk to everything in the town. We ate at the restaurant which was fabulous and the included breakfast is wonderful! We also used the spa which was super relaxing. Highly recommend!!

Nothing, amazing hotel!

cozy hotel with amazing view and wonderful staff and excellent food.

the property is a 300 meter walk from the elevator that takes you to the gondola. The hotel mentioned ski in/ski out access but that was not the case. We had to climb up the stairs and walk up a small hill, was very exhausting for some people. The shuttle service is only available for arrivals and departures.

Staying in this hotel unexpectedly became the highlight of the trip to Switzerland. The view from the room was stunning - from sunrise to sunset, it has the best view in Zermatt. The staff were all very helpful and friendly. Breakfast was great too. We also like the cool entrance to the hotel. It was a superb experience staying there.

Nothing at all.

Fantastic location, spectacular views of the Matterhorn from room and restaurant. Great breakfast and dinner. Friendly and helpful staff throughout. Nice electric car to collect and deliver you to the train station. Room was spacious and clean with really comfortable large bed.

It’s pricey but worth it.

Breakfast was great and set us up every day for a hike in the hills. Location was ideal, near the station & central for bars & restaurants. The view of the Matterhorn from the terrace bar & restaurant was amazing. The staff need a special mention as they were so friendly and couldn't do enough to help us. All in all a great stay :-)

We had the most incredible view of the Matterhorn and the staff and food were incredible. It was truly on of the best hotel experiences of my life. The room was spacious, the balcony idyllic, the view incredible. It was close to the train station and many of funiculars. There was a nice spa and they had a deal with a hotel 3 minutes away that had a pool where my son could swim. Fantastic experience overall.