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+1-833-728-2041521 reviews
From
$300Matterstrasse 9, Zermatt, 3920, Switzerland
Reservations:
+1-833-728-2041521 reviews
1/58
From
$300Call for great rates
+1-833-728-2041Skiing
Indoor swimming pool
Free wifi
Free shuttle
Turkish/Steam Bath
Free spa
Sauna
Beach umbrellas
Welcome to the Hotel Metropol & Spa Zermatt, a 4-star hotel located in the charming city of Zermatt, Switzerland. Situated just 0.2mi from the city center, this hotel offers a convenient location for exploring all that Zermatt has to offer. The address for this delightful hotel is Matterstrasse 9, ensuring easy access to local attractions and activities.
With 521 reviews from satisfied guests, Hotel Metropol & Spa Zermatt is a popular choice for travelers seeking a luxurious and rejuvenating getaway. This hotel offers a range of amenities for guests to enjoy, including skiing, an indoor swimming pool, free WiFi, a Turkish/Steam Bath, a spa, and more. Whether you're looking to relax in the sauna, work out in the fitness center, or simply unwind on the sun deck or terrace, this hotel has something for everyone.
In addition to the complimentary amenities, guests can also take advantage of extras such as a golf course, tennis court, mini golf, and beach umbrellas and chairs. The Hotel Metropol & Spa Zermatt provides a comfortable and upscale environment for guests to enjoy during their stay in Zermatt. Book your stay now for a memorable and indulgent experience in the heart of Switzerland.
The Hotel Metropol & Spa Zermatt boasts a stunning indoor swimming pool that is a favorite among guests. This adults-only pool is open seasonally and offers a tranquil retreat for those looking to relax and rejuvenate. Imagine yourself taking a leisurely swim in the heated pool while enjoying breathtaking views of the surrounding mountains—an experience that truly sets this hotel apart.
If dining is on your agenda, the hotel's on-site restaurant, [insert restaurant name], offers a delightful culinary experience. Indulge in delicious meals prepared by talented chefs using fresh, local ingredients. Whether you're craving traditional Swiss cuisine or international flavors, the restaurant provides a cozy atmosphere where you can savor every bite. Afterward, you can unwind with a refreshing drink at the bar, perfect for ending a day of exploration in Zermatt.
For your convenience, the Hotel Metropol & Spa Zermatt accepts various payment methods, including Visa, Mastercard, Maestro, and EC-Card. This ensures a hassle-free transaction process during your stay, allowing you to focus on enjoying all the incredible amenities and activities this luxury hotel has to offer. Book your room now and get ready to experience a truly unforgettable getaway in the heart of Switzerland.
Closest airports
Sion Airport
24.4miMilano Malpensa Airport
53.9miLugano Airport
55.8miTurin Caselle Airport
57miSkiing
Indoor swimming pool
Free wifi
Free shuttle
Turkish/Steam Bath
Free spa
Sauna
Beach umbrellas
Beach chairs/Loungers
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Private Bathroom
Free toiletries
Restaurant
Sun deck
Terrace
Garden
Show 2 photos
View, Top Floor
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Show 3 photos
Standard Suite
Minibar
Flat-screen TV
Tea/Coffee maker
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Show 6 photos
Superior 1 Double Bed or 2 Beds, View
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Show 5 photos
Junior Suite, View
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Show 2 photos
Economy 2 Beds
Minibar
Flat-screen TV
Tea/Coffee maker
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Show 4 photos
Standard 1 Double Bed or 2 Beds
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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9.2
521 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇵🇭
Ivy
10
10
The amazing view of the Matterhorn outside our extra large balcony. Hotel facility was also great! The swimming pool was super clean, gym though small was enough for a day or 2 to catch up on workout. The steam and sauna were also super clean and efficient. The rooms were decent size and beds comfortable. The armoire was helpful to store luggage and get a little organized. Breakfast was also lovely. The staff were amazing! I love this place and highly recommend to anyone coming to Zermatt and wanting a perfect experience!
Going up from the street to reach the reception may not be very safe for older people or younger children. For some reason it was inconvenient to reach the outdoor dining table. Wasn’t sure if the staff didn’t want u to go outside or something but the doors were locked and hard to open. The shower area is typical of old euro style with swinging cover and can allow water to spill on the floor.
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Junjie
10
10
Great room, great view, delicious breakfast. Option to order additional breakfast like bacon and omelette, although it's a bit oily. Free access to swimming pool, Jacuzzi, and sauna with Matterhorn view. Free porter to pick us up to and from Zermatt Bahnhof upon checkin and checkout. Bathroom has body lotion and heating rack.
No daily mineral water provided compared to other hotels we have stayed in, but we can still drink from tap water. They are chargeable at CHF 2 from receptionist, or can be bought cheaper at groceries stores nearby.
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Steven
10
10
We had a balcony with a view of the Matterhorn, where we sat and drank coffee every morning. After hiking all over in the mountains, we returned every afternoon to enjoy the pool, sauna and hot tub. This was amazing. The staff were very friendly and gave great recommendations for eating out. And the location was perfect, really close to the Sunnegga/Rothorn gondolas, and not far from the Gornergrat train or center of town. We could not have asked for a better stay. Would stay here again in a heartbeat.
Nothing. Everything met or exceeded our expectations!
🇬🇧
Dan
10
10
This hotel is a family owned and work family staffed classical Swiss hotel. It has a limited number of rooms - about 25 (?). It is a few minutes walk to a ski shop with a discount for hotel guests with equally excellent expert equipment and service. Minutes walk from the ski lift. Our room was renovated, clean and cosy on the 4th floor with a slanted ceiling and a balcony giving us a DIRECT and spectacular view of the Matterhorn - see photos. The breakfast and dinners in the restaurant are delicious and attended by friendly and homey professional staff. Ski room had boot warming racks for everyone, spa area (indoor swimming pool, sauna, jacuzzi) was very relaxing, clean and neat. They had all the personal touches added, including a complementary 4 minute electric taxi ride to the station with a little bag of Zermatt-made cheese and sparkling water bottles for the just under 4h train ride back to Geneva airport - spectacular views on the way. We absolutely loved it.
Nothing.
🇦🇺
Tegan
9.1
9.1
A lovely hotel in a good location, close enough to walk to town but in a quiet area - the sound of the river flowing nearby is lovely. A large room with a balcony and shower over bathtub. The onsite restaurant has delicious food and the staff were all polite and very helpful. The view of the Matterhorn from the restaurant/breakfast room and pool/jacuzzi is spectacular.
There were stairs up to reception, which made it hard to get my suitcases up to check-in (there is an alternative, back entrance to the hotel that is flat, so be sure to enquire with the hotel before arrival). No fan or air conditioning but luckily the windows and balcony door allowed for a nice breeze, although may need more airflow on warm days. All very minor compared to all the positives about this hotel, I will definitely be staying here again!
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Javier
9.1
9.1
This is a small hotel with big amenities. We loved this place. Location was great. There is a shortcut that brings you to the train station in less than a 5-minute walk. Room was comfortable, with plenty of windows that can be opened (unfortunately, no fan or ac). The bathroom was fantastic: plenty of light (we dislike bathrooms where the light is too dim), heated tiles (such a special treat, loved them), toilet was low to the ground, and thus very comfortable for us non-tall people, the shower's water pressure was great, the bathtub had a nice panel to protect against splashes and flooding the bathroom floor, heated towel rack. We had a small little lounge in our room that worked great. Nice mini fridge. Good amount of closet space (with great bathrobes). The hot tub was fantastic; everything was clean, including the shower facilities at the spa. It's not luxury, but the whole place is very inviting. The staff was super friendly. Prices in Switzerland are expensive always, and hotel rooms tend to be small, and in this regard, this hotel was no exception. But the amenities and environment were beyond welcoming. We would stay here again, for sure.
🇸🇮
Saša
10
10
The hotel has the best location: 5 mins walk from the main train station, 3 mins walk to the valley station Sunnegga-Rothorn. All the ski busses stop just a few meters away from the hotel. Simply perfect! Not to forget, after skiing we could relax at the pool and the saunas… and woke up overlooking Matterhorn! What else could you wish for. And this for a great price in comparison to other stays in Zermatt. Needless to say, Gabriel who received us and was always there at the hotel is just the kindest person. Him and the whole staff are super kind and helpful…
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Gina
10
10
Hotel was an easy 10-mins walk from train station since we only have carry-on but hotel can arrange transport to/from train station at your request.Room was clean and bed is comfortable, have a good view of the Matterhorn from our room’s balcony. Breakfast was good with small buffet style of selection and you may order eggs with a few different cooking style. Staff are very warm and friendly. Note there is no amenities such as toothbrush but shower cream are available.
Wifi was weak in room and connection was not stable but we didn’t inform the hotel since we were there for only 2 days.
🇿🇦
Reneoos
9.1
9.1
We loved everything about our stay! The welcome drinks that was served to us after check-in... the friendly receptionist... the balcony & view onto the Matterhorn... the bathroom - it had a window for air ventilation... spacious & very comfortable room, decorated with good taste... delicious breakfast. Was very grateful that it was not in the main street, as the main street was buzzing with tourists
It is a bit of a walk from the train station, but the hotel does offer a shuttle service - we just didn't book it in time as we weren't sure of our arrival time. (Note to self, for next time)
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Lalita
10
10
The breakfast selection was very good. The dining room ambience was very beautiful and relaxing, and the staff was very friendly and helpful. The front desk receptionist (Patricia, Evon, and Stepanie) were all very friendly, helpful, and knowledgeable. Greatly enjoyed our stay at the Hotel Metropol & Spa. Also, appreciated the shuttle service from the train station to the hotel and back.
The placement of the shower head and the bathtub door. It was a little difficult to move around in the bathtub. Also, stepping in and out of the bathtub was a little high.
Attractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.6miSunnegga
1miZermatt-Matterhorn Ski Paradise
1.1miGornergrat Railway (Gornergrat Bahn)
3.2miMatterhorn Glacier Paradise
5.8miEcomuseum Simplon
19.2miStockalper Palace
23.3miGlacier Express
23.5miAletsch Glacier
29.5miAttractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.6miSunnegga
1miZermatt-Matterhorn Ski Paradise
1.1miGornergrat Railway (Gornergrat Bahn)
3.2miMatterhorn Glacier Paradise
5.8miEcomuseum Simplon
19.2miStockalper Palace
23.3miGlacier Express
23.5miAletsch Glacier
29.5miAirports
Sion Airport
24.4miMilano Malpensa Airport
53.9miLugano Airport
55.8miTurin Caselle Airport
57miLocation
IndoorFeatures
Heated•With viewAge restrictions
Adults onlyAvailability
SeasonalSkiing
Indoor swimming pool
Free wifi
Free shuttle
Turkish/Steam Bath
Free spa
Sauna
Beach umbrellas
Beach chairs/Loungers
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Private Bathroom
Free toiletries
Restaurant
Sun deck
Terrace
Garden
Activities
Cycling
Golf course
Hiking
Mini golf
Ping-pong
Skiing
Tennis court
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Entertainment & Family Services
Playground
Food & Drink
Bar
Breakfast in the room
Minibar
Packed lunches
Restaurant
Special diet meals (on request)
Front Desk Services
Baggage storage
Currency exchange
General
Carpeted
Convenience store on site
Designated smoking area
Elevator
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Room Amenities
Socket near the bed
Safety & security
Key card access
Safe
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Free spa
Indoor swimming pool
Massage
Sauna
Turkish/Steam Bath
Transportation
Free shuttle
From
$300Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Curfew
Come and go whenever you want
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
2 - 2 years
Extra bed upon request
$90 per child per day
3+ years
Extra bed upon request
$90 per person per day
16+ years
Extra bed upon request
$134 per person per day
The price in CHF has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
Mastercard,
Maestro,
Cash only,
EC-Card
This property accepts cash.
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