Great location - only about 5mins walk from Zurich HB, and great location within the city to see all the sights. My room was lovely, nice view, bathroom and everything else was perfect. There’s a safe and minibar, water in the minibar was definitely free, although possibly everything in it was. Mini toblerones left on the pillow was a lovely touch. International power sockets in case you don’t have a Swiss plug. The woman who checked me in and worked on reception (I didn’t catch her name) was so kind, welcoming and ready to help with anything, thank you to her! You can leave your bags after checking in. Breakfast included and has a good selection - yoghurt, hot eggs, bacon etc. and more. Really would recommend staying here, lovely place!

Nothing - everything was great!

This is a very nice place to stay. The location is central old town with many sights, bars and restaurants nearby and Lake Zurich an easy walk away. Public transport (central train station, tram stops and Polybahn cable car) are also very close by. All the staff were friendly and helpful. WiFi worked perfectly and I was offered the use of a free mobile hotspot device as mobile data roaming was problematic, given that Switzerland is not in the EU. The breakfast offered was tasty and more than adequate, and because I had to leave the hotel too early to be able to have breakfast on several mornings, the staff put together a "lunchbox" that was delivered to the fridge in my room every day. Coffee, tea and water were available free of charge 24/7 in the lobby. My room was compact but very well designed with attention to detail; plenty of clothes hangers (and not the mean variety without a hook either : ), towel rails and heaters, a magnifying mirror in the bathroom, plenty of sockets (some with permanent power and adaptors for various different plugs) and of course a comfortable bed. If/when I return to Zurich, I won't hesitate to stay here again!

Nothing that I can think of : )

The location is great - right in the old town of Zurich - so you are close to all the main attractions, hip locations and the main train station. The staff is very welcoming and helpful, and this mindset applies to all of the facilities of the hotel - from the free tea, coffee, and fruit, to power adapters and kettle that you can borrow to the first refill of the minibar. Last but not least, the rooms are lovely as well, as they are neat and cleaned daily. Overall a great stay!

The hotel is a family owned small hotel. The staff at the reception welcomed us warmly. The room was modernly decorated and very clean. The bed was extremely comfortable. They offer free drinks at the minibar. Coffee machine is available at the entrance for free tea and coffee. The apples served at the reception were delicious. The breakfast was reasonable. The staff was always nice to everyone. The location is close to many places. There are cafes and restaurants at every corner. It was a very pleasant stay for us. Could not find anything to criticize.

Nothing

Staff are great! Special Thanks to a young lady who is working on front desk, and she is kind, patient and professional! I saw her answering customers questions with big smile on her face and she explained which is a good bar and which is a good restaurant might suit the customer patiently. I didn’t have chance to learn her name, and I was not able to say goodbye and thanks to her when I checked out. She saw me to go downstairs to get hot water over and over so that she gave me a electric water kettle which helped me A LOT! Thank you! The location is fabulous! It is very easy to go anywhere I need! Breakfast is good too!

Breakfast can be more variety. Add more vegetables.

Excellent location - right in the heart of the tourist area for dining etc. Despite that, our room was exceptionally quiet! The hotel staff was excellent, especially the woman (Ronah?) who checked us in and helped us as we were departing and looking for a lost wallet… I also liked the few small perks: coffee 24/7, apples, a beer or water in the room upon your arrival. Breakfast was excellent!!

The room was small. Clean efficient but small. I banged my shin into the bed and it still hurts.!?!

I enjoyed very much during my stay at this hotel. The location is not really near the main station but it is easy to walk without luggage about 10-15 mins. We reached Zurich by train and took a tram no4 to hotel. The check-in is easy and the lady at counter is the one of the friendliest service staff I met during this 2 weeks. She also help us to book a shuttle service to airport on the last day. The room is spacious good for 3 persons and bed is comfy and look exactly the same from the pic The breakfast is good enough for us, coffee, eggs bacon and yogurt and cheese.

It would be prefect to provide in room slipper.

Everyone was so friendly and helpful. Comfortable bed, everything we needed. We particularly liked the position which meant we went out in the evening, we were amongst great restaurants, and enjoyed a lovely wander round the old town. We did hear people outside, but ear plugs were provided, which we didn't need to use, as the noise did not reach a level to bother us, just made us feel happily on holiday, and hey! It was England v Switzerland! We were also easily able to walk to and frm the station in 5 mins. Good information provided as well, thank you!

N/A

Great location. Short walk from the station. Trams 2 stops away if you don’t want to walk. Room was sufficient for my friend and I. Like the way they had the beds opposite each other. Probably done due to space but worked for us. Complimentary water, soft drink and beer provided for the first day, which was a really nice touch. Room and bathroom were clean. It was nice to return to the property after a day of sightseeing. Reception staff were friendly and helpful. Ronya especially went out of her way to help us plan our train journey. Would stay there again. 😊

Could do with better lighting and more storage.

This hotel is located in the heart of the old city center, in the midst of the shopping area, bars and restaurants. Staff is very friendly, rooms decent and clean, and the breakfast was very good. Given its location, perfect if you want to explore Zurich on foot. I had my room at the backside of the hotel, so very quiet. I could imagine a room at the street side might be less quiet.

The only remark I have is that the safe in the room is too small for a laptop. This makes this hotel less business traveler friendly.